Westgate Pet & Bird Hospital

Pet HospitalTexasTravis CountyAustinSouth AustinWest Gate Boulevard

4534 West Gate Blvd #100, Austin, TX 78745, USA

4.0

Dr. Rae Hogan and their staff were spectacular at my chinchillas first vet visit due to dental issues. I was quite worried and scared, as most pet parents are, but their friendly staff made those worries disappear. They were so gentle handling my chinchilla. We loved Dr. Hogan’s bed side manner, they were very attuned to my chinchillas physical cues, and gave us the information we needed. He’ll be going back for dental surgery but I’m sure (and hoping) it’ll go smoothly. (Picture of my chinchilla, Pistachio, outside their office)

Sara Maria
  • Overview
  • (512) 892-4463
  • westgatepetandbird.com

Hours

Monday 3:00 PM - 6:00 PM
Tuesday 3:00 PM - 6:00 PM
Wednesday 3:00 PM - 6:00 PM
Thursday 3:00 PM - 6:00 PM
Friday 3:00 PM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

Welcome to Westgate Pet & Bird Hospital

Welcome to Westgate Pet & Bird Hospital, your dedicated partner in ensuring the health and well-being of your beloved animal companions in Austin, Texas. As a local pet hospital, we understand the deep bond you share with your pets and are committed to providing comprehensive and compassionate veterinary care. Situated at 4534 West Gate Blvd #100, Austin, TX 78745, USA, our facility is equipped to cater to a wide range of animals, including not only cats and dogs but also birds and other small pets.

At Westgate Pet & Bird Hospital, we strive to create a welcoming and comfortable environment for both you and your pets. We understand that visiting a veterinary hospital can sometimes be a stressful experience for animals, and our dedicated staff works diligently to ensure a calm and reassuring atmosphere. From the moment you step through our doors, you will be greeted by friendly and knowledgeable professionals who are passionate about animal care. Our clinic is designed with your pet's comfort in mind, featuring clean and well-maintained examination rooms and treatment areas.

Our team is led by experienced veterinarians, including Dr. Rae Hogan, who is mentioned in a positive customer review for their exceptional care and gentle handling of a chinchilla with dental issues. This review highlights the personalized attention and expertise that our team brings to each animal we treat. We pride ourselves on our "bedside manner," ensuring that pet owners feel informed and comfortable throughout the entire process. We take the time to listen to your concerns, thoroughly examine your pet, and clearly explain our findings and treatment recommendations.

Westgate Pet & Bird Hospital offers a comprehensive range of veterinary services to address the diverse health needs of your pets. These services include routine wellness examinations, vaccinations, and preventative care to keep your animals healthy and happy. We also provide diagnostic services, utilizing advanced technology to accurately assess your pet's condition when they are unwell. Our in-house laboratory allows for timely processing of blood work and other diagnostic tests, enabling us to quickly identify health issues and initiate appropriate treatment plans.

For pets requiring surgical intervention, our hospital is equipped with a modern surgical suite and our veterinarians are skilled in performing a variety of procedures, from routine spays and neuters to more complex surgeries. We prioritize your pet's safety and well-being throughout any surgical procedure, utilizing anesthesia monitoring and pain management protocols to ensure their comfort and a smooth recovery.

Recognizing the unique needs of different animal species, Westgate Pet & Bird Hospital has the expertise to care for birds and other small pets, such as chinchillas. Dr. Hogan's experience with the chinchilla mentioned in the review demonstrates our commitment to providing specialized care for these animals. We understand the specific health concerns and handling requirements of birds and small mammals, ensuring that they receive the appropriate and gentle care they need.

While one of the provided reviews expresses significant dissatisfaction regarding a vaccination experience, it is important to consider that this represents a single customer's perspective. It is always our goal to provide the best possible care for every animal, and we take all feedback seriously. We continuously strive to improve our services and ensure that our practices align with the highest standards of veterinary medicine.

As a local pet hospital deeply embedded in the Austin community, we are committed to building lasting relationships with pet owners. We believe in open communication and strive to empower you with the knowledge and resources you need to make informed decisions about your pet's health. Our team is always available to answer your questions and address any concerns you may have.

We understand that pet care can sometimes be a financial concern, and we aim to provide transparent pricing for our services. We can discuss treatment plans and associated costs with you upfront to ensure that you are comfortable with the proposed care. Our goal is to provide high-quality veterinary care that is accessible to our community.

Whether your pet requires a routine check-up, specialized care for a bird or small animal, or needs treatment for an illness or injury, Westgate Pet & Bird Hospital is here to serve you. We encourage you to contact us at (512) 892-4463 or +1 512-892-4463 to schedule an appointment or to learn more about our services. We are dedicated to being your trusted partner in your pet's health journey.

We are conveniently located at 4534 West Gate Blvd #100 in Austin, making us easily accessible to local pet owners. We value the trust you place in us and are committed to providing exceptional veterinary care in a comfortable and supportive environment. We look forward to welcoming you and your beloved pets to Westgate Pet & Bird Hospital.

While we do not currently have specific promotional offers mentioned in the provided information, we encourage you to contact our office directly to inquire about any current specials or programs that may be available. We are always looking for ways to better serve our community and provide value to our clients.

At Westgate Pet & Bird Hospital, we are more than just a veterinary clinic; we are a team of dedicated animal lovers who are passionate about providing the best possible care for your furry, feathered, and scaled family members. We understand the unique bond you share with your pets and are committed to supporting their health and well-being through every stage of their lives. We invite you to experience the compassionate and comprehensive care that Westgate Pet & Bird Hospital has to offer.

Westgate Pet & Bird Hospital Location

4534 West Gate Blvd #100, Austin, TX 78745, USA

Reviews

Dr. Rae Hogan and their staff were spectacular at my chinchillas first vet visit due to dental issues. I was quite worried and scared, as most pet parents are, but their friendly staff made those worries disappear. They were so gentle handling my chinchilla. We loved Dr. Hogan’s bed side manner, they were very attuned to my chinchillas physical cues, and gave us the information we needed. He’ll be going back for dental surgery but I’m sure (and hoping) it’ll go smoothly. (Picture of my chinchilla, Pistachio, outside their office)

Mar 11, 2025 · Sara Maria

If I could negative stars I would. I brought my cat into westgate pet & bird hospital in April 2023. My cat had an obvious ear infection & I was hoping to receive some medicine to help the infection. The “vet” coerced me to give my cat a rabies & cat herpes vaccine after I begged if we could wait till AFTER her ear infection was healed. Her immune system was already compromised & I didn’t care to attack it more with vaccines. To me this is basic common sense. He called me neglectful & threatened that I would be sued if my cat scratched any one of the techs. I desperately wanted some medication & felt scared & confused. I totally caved. Well, after those shots my cat got significantly worse off & has not gotten better. She has had a constant “cold” now. It’s been almost 2 years. I hate this hospital. They are idiotic to think that giving sick animals vaccines would be fine. In order for a vaccine to “work” it has to injure the immune system. Now my baby is permanently damaged because of THEIR neglect. I will never ever recommend this abusive facility to anyone.

Jan 24, 2025 · Chelsea MacLeod

Highly recommend. This office is full of compassionate and kind people who love animals. My husband brought our sick pet chicken in for a same-day appointment, and they were so helpful with options to help. We ended up putting her down humanely, making us all feel cared for. Thank you, Westgate Pet & Bird Hospital!

Apr 03, 2025 · Cait Taylor

I chose this vet due to the reviews online. Boy, was i wrong and feel bad for the stress and trauma my bird went through. I own a 60g mooncheek, female conure. I have had her for about a month and wanted to have her looked over to ensure her health. I also opted to get a chip implant. Being my first bird and first ever visit to a vet, this was by far the worst experience I've ever had. No real information on how thus procedure would go. At first, we had our own little room to examine my bird. The exams were very stressful to the bird, forcing her to be wrapped in a towel while screaming. Ok... she's not much on being bound in a towel. She's very friendly, docile, and actively social with me and others around me. After the bird was taken to the back for the implanting, I was moved to the front of the building in the waiting area with everyone else because "they needed to see the other animals waiting." And my bird would be brought out to me..... Here is where I begin to get upset. I brought my traumatized bird to the waiting area in the front around dogs and other animals to keep an eye after the procedure.... i asked if there was a room to go to because of then other animals...... avians don't do well with dogs and other animals that are not family! So I was moved to a FILTHY GROOMING ROOM WITH A DISTRAIGHT AND VIOLENT BIRD WANTING NOTHING TO DO WITH ANYONE INCLUDIJG THE DOCTOR. once in the nasty non approved room for birds, the vet tech comes in and says he needs to give my bird another shot because her BENT the needle giving her her first shot!?!? LONG AND SHORT ILL NEVER RETURN TO THIS LOCATION FOR ANY SERVICES!!!! IF YOU CARE ABOIT YOUR AVIAN FRIEND LIKE I DO, SAVE YOUR BIRD AND GO TO A CERTIFIED AVIAN CLINIC! IF I COULD GIVE 0 STARS, I WOULD! My bird was anything but calm. She was so mad and violent that she split my ear, nose, and lip while in the grooming room. Dirt, dog fur, animal fur, dead insects, and tons of areas my bird could have hurt herself in there! SHAME ON ALL OF YOU AT THIS CLINIC!! I FELT THAT THE MONEY WAS ALL THEY CARED ABOUT SINCE THE CALMING QUIET ROOM FOR MY BIRD WAS NEDDED FOR THE NEXT CUSTOMER. YOUR REVIEWS IN MY OPINION ARE VERY MISSLEADING WHEN IT COMES TO BIRDS. MY BIRD IS BRUSED ON HER CHEST AND WAS SEVERLY TRAMATIZED DUE TO THERE CARE AFTER TAKING THE BIRD IN THE BACK! *WARNING, DONT BRING YOUR AVIAN HERE IF YOU CARE ABOUT THEM, THEY MIGHT NOT LIVE* FINE A CERTIFIED AVIAN THAT KNOWS HOW TO CARE FOR YOUR BIRD. To add to insult, i was given care paperwork for a buggie!?!?!? She's a green cheek conure, mooncheek!

Aug 06, 2023 · Thomas

I love this animal hospital, my GSD and rabbit have both received great care from here. The staff, and vets are all so attentive and informative, especially Dr. Villalva. She has seen both my animals and I always leave confident my animals received the best care I could want for them.

Oct 28, 2023 · Alejandra Alvarado

Pet Hospital