Veterinary Specialists of Greater New Orleans

Welcome to the local introduction of Veterinary Specialists of Greater New Orleans, a dedicated pet hospital located at 1937 Veterans Memorial Blvd, Metairie, LA 70005, USA. Operating within the "Pet Hospital" platform category, this facility distinguishes itself by providing specialized veterinary care, often focusing on complex medical and surgical cases that may require expertise beyond the scope of general veterinary practice. As a specialty hospital, they likely offer advanced diagnostic and treatment modalities.

Based on the available customer reviews, experiences with Veterinary Specialists of Greater New Orleans appear to be varied. One positive review highly recommends Dr. Mauterer and the staff. The pet owner whose kitty underwent surgery appreciated the updates received during the procedure, which provided comfort and reassurance. The successful outcome of the surgery, with the kitty "doing great," underscores the expertise and care provided by Dr. Mauterer and the team in at least some instances.

However, another review presents a significant concern regarding the clinic's practices, particularly in relation to pet insurance. The reviewer strongly advises against taking a pet to this facility without existing and effective pet insurance. Their experience involved bringing their pet in for a specific issue, during which the clinic allegedly noted another potential future issue that was unrelated to the primary concern. This notation subsequently led the pet insurance company to classify the future issue as a pre-existing condition, rendering the insurance policy ineffective for nearly $15,000 in procedures, despite the owner having paid $1,500 in insurance premiums over eight months. The reviewer explicitly recommends an alternative facility, Medvet, based on this negative experience. This feedback highlights a critical consideration for pet owners regarding transparency in medical records and potential implications for pet insurance coverage.

Given its designation as "Veterinary Specialists," the environment of this pet hospital is likely equipped with advanced medical and surgical facilities. Unlike a general veterinary practice, a specialist hospital typically houses sophisticated diagnostic imaging equipment such as advanced radiology (e.g., MRI, CT scans), specialized surgical suites with advanced monitoring capabilities, and potentially intensive care units for critically ill or post-operative patients. The presence of board-certified veterinary specialists in various disciplines is also a defining characteristic. These specialists have undergone additional years of rigorous training and have passed board examinations in their specific areas of expertise, such as surgery, internal medicine, cardiology, neurology, oncology, and others.

The services offered at Veterinary Specialists of Greater New Orleans would therefore be more specialized and focused than those of a general practice. These services may include:

• Specialty Surgery: Performed by board-certified veterinary surgeons, addressing complex surgical needs such as advanced orthopedic procedures, intricate soft tissue surgeries, and neurosurgery. The positive review mentioning a successful kitty surgery suggests this as a key service area.
• Internal Medicine: Diagnosis and management of complex internal medical conditions by board-certified internal medicine specialists, potentially involving advanced diagnostic techniques and treatment protocols.
• Cardiology: Diagnosis and treatment of heart and circulatory system disorders by board-certified veterinary cardiologists, utilizing specialized equipment like echocardiography.
• Neurology: Diagnosis and treatment of diseases of the brain, spinal cord, and peripheral nervous system by board-certified neurologists, often involving advanced imaging and neurosurgical interventions.
• Oncology: Diagnosis and treatment of cancer in pets by board-certified veterinary oncologists, offering various modalities such as chemotherapy, radiation therapy, and surgical oncology.
• Dermatology: Management of complex skin and ear conditions by board-certified veterinary dermatologists.
• Ophthalmology: Diagnosis and treatment of eye diseases and conditions by board-certified veterinary ophthalmologists.
• Critical Care: Providing intensive care for critically ill or injured animals, often requiring specialized monitoring and life support.
• Advanced Diagnostics: Utilizing sophisticated imaging technologies (MRI, CT scans, advanced ultrasound) and laboratory services to aid in the diagnosis of complex cases.

The features of Veterinary Specialists of Greater New Orleans would primarily revolve around the expertise of their board-certified specialists and the availability of advanced medical technology. The presence of specialists in various disciplines allows for a multidisciplinary approach to complex cases, ensuring that pets receive the highest level of care in their specific area of need. The advanced diagnostic and treatment capabilities enable the hospital to handle conditions that a general practice might not be equipped to manage.

However, the negative review raises a critical feature or potential point of caution for pet owners: the clinic's record-keeping practices and their potential impact on pet insurance claims. The reviewer's experience suggests the importance of clear and accurate notation of medical findings, particularly distinguishing between the primary reason for the visit and any incidental or potential future issues. This highlights the need for transparency and careful communication between the veterinary staff and pet owners regarding all findings and their potential implications.

Regarding promotional information, the provided data does not include any specific offers or discounts. Specialty veterinary hospitals often focus on the expertise of their staff and the advanced services they provide rather than offering broad promotions. However, they may participate in educational outreach or offer financial counseling for extensive treatment plans. Local users would need to contact the hospital directly for any information on payment options or potential financial assistance resources.

In conclusion, Veterinary Specialists of Greater New Orleans in Metairie serves as a specialized "Pet Hospital" offering advanced medical and surgical care for pets, likely staffed by board-certified veterinary specialists in various fields and equipped with sophisticated diagnostic and treatment technologies. While one customer review praises the surgical care provided by Dr. Mauterer and the supportive staff, another review raises a significant concern regarding the clinic's record-keeping practices and their adverse impact on pet insurance coverage. This discrepancy highlights the importance for local users to consider both the potential for expert specialized care and the need for clear communication and understanding regarding all medical findings and their documentation, especially in relation to pet insurance policies. Pet owners seeking specialized veterinary services in the Greater New Orleans area should weigh these perspectives and potentially inquire further about the clinic's policies and communication practices.