Veterinary Emergency Group

When my cat decided to stick his nose into a bouquet of lilies when I had just arrived into town, I very much was near a panic, but even from the first call, I felt like the VEG team was calming and knowledgeable and I felt very confident with bringing my cat in. I arrived around 2:30 am and was brought in very quickly and seen pretty immediately. I had tried cleaning him at home (little bugger was stained yellow already) and the team helped me to clean him up some more and they got to work. I felt reassured even while I was frantic, and I felt very confident that they quickly had the situation well in hand. They explained the process to come (several days with fluids) and they were able to adjust it to his chronic heart condition without any problem. They let me stay for as long as I could and I was grateful to be able to be with my cat during the stressful process, and they explained the steps as they did them, and let me sit in the room. They coordinated with my poison control case. When I left, I felt so confident in the team, and even over the next few days as I visited throughout the 48 hours and met a bunch of the other vets on staff, I couldn't have asked for a more considerate crew. They did so much to make my cat comfortable even in the chaos of an emergency vet room, and they worked so hard to find food for him to eat (he doesn't eat when he's nervous) and let me sit with him and he did eat a little! They really did so much for him and I saw so many attempts to make him comfortable, to distract him from the pain of a blood draw, to making a little "charcuterie board" of things for him to try, giving him a blanket/towel for him to burrow under. Even when he was spicy they were so patient with him. And I saw the same level of care for every pet I saw throughout the 48 hours I came in. For such stressful situations, I cannot think of a better place or team than the VEG South Tampa. I hope I never need them again, but I'd trust them implicitly in any pet emergency.

Great first experience!! The staff from the front desk to the technicians and doctors were all so friendly and understanding. I was able to get my dog seen as soon as I arrived there. The snacks and drinks were a great compliment as it helps keep me awake during the waiting period. The reason I didn’t give a 5 stars was due to the pricing. I personally feel like the pricing was higher than other vet clinics. Nonetheless, my first experience was very calming and reassuring as they provide updates to me as soon as they can.

Truly one of the most difficult times in our lives as our fur baby of 12 + years was surrendering to declining health, but the kind staff at VEG made this experience easier with their care and compassion for our baby and us. From the very start, we felt welcomed and confident with the team. And when we finally had to make that difficult decision, the empathy and support was incredibly strong. I couldn't have asked for a smoother transition for Aiko. The urn and all of the memorabilia that was created and available in 1 week was beautiful done and packaged elegantly.

Having to use an emergency vet is never something you want to do. It’s stressful and awful because one of your family members is very sick. Every single person at VEG makes it as pleasant and seamless as it can possibly be. We were seen immediately by the doctor who was nice, calm, reassuring, loving to my dog, and highly educated and knowledgeable. Honestly I wouldn’t care if they were mean as long as they knew what they were doing. However, here you get both. Every family that was there was also getting the same care. The ER is open floor plan so you are with the doctors and nurses and participating in your pets’ care. I like that aspect. I don’t like that you can also see what’s going on with other cases, because it’s distressing so see animals that are not going to make it and those families. Although, that’s similar at a regular ER as well. My dog was there because she ate something she wasn’t supposed to so we had a plan within 5 minutes, and were out of there in an hour. Every single person was so nice especially nurse Fred! He was a gem. You get an estimate up front before care which I liked because you know beforehand what it’s going to cost. As to the cost, it’s an emergency vet. It’s going to be a lot of money. If you don’t know that before deciding to make a lifelong commitment to a pet that this is something you may have to spend money on, then you might not want to get a pet. We have trupanion which ended up covering most of it anyways and the prices are pretty reasonable here. Overall I can’t recommend this place enough for emergency vet care. I’ve added a photo of my dog while in the ER to show a little of how the setup is. I didn’t want to include any other patients of their families.

Absolutely Fantanstic place. They took my dog in no time. You can tell they really care about the place and what they do. Everyone was extremely compassionate. Additionally, I was here for about 4 hours and saw them cleaning many times in between dogs. This is the place to go to when SHTF.