Vetco Vaccination Clinic

Made an appointment for my dogs annual shots. Waited almost 30 minutes. My dog had been anxious and a bit barky the whole time. A bit out of her norm. When the female tech cane to get her she jumped fwd barking, the tech jumped back and just immediately canceled my appt. "No we arent seeing her she needs to see full care" didnt event let me muzzle her or try to calm her. Just freaked out and canceled my appt. If your inexperienced dealing with dogs then you shouldnt be working the industry. So freaking dissapointment. Utter nonsense.

I recently took my cat to Petco for her shots, and I couldn’t be more pleased with the service. The entire process was smooth and quick. The veterinarian was incredibly knowledgeable and provided clear advice on the shots my cat needed. The staff was professional and friendly, making both me and my cat feel comfortable throughout the visit. I highly recommend Petco for anyone looking for top-notch veterinary care.

I am not one to leave bad reviews, but here it is warranted. Long story short, my husband took our pets to an appointment (I am usually the one who takes them but was out of town). I had taken my dogs to Vetco since it was Thrive for at least a couple years at the NW Loop location. At the Callaghan location, they could not locate one of my dogs's records at all and found an outdated version of my other dog's records (which makes no sense considering both animals are linked to my account using my email and phone number). Then they sent my husband home with 9 months (about $221) of NexGuard when they have never been prescribed NexGuard, they've always been on the Simperica Trio. I went to return the meds at the Callaghan location and was told I could not, that I had to visit the NW Loop Vetco. There, they said they could not refund it because they don't carry it at that location. Customer service for Petco then told me this was our fault and that I could not return the meds anywhere. I switched vets and am NEVER going back to Vetco or Petco.

I always have a great experience! The staff is always so kind and helpful.

Very easy on my fur baby and staff was very nice and considerate of his comfort.