VCA Smoketown Animal Hospital

My neighbor recommended VCA Smoketown a few yrs ago and we first saw Dr. Shellenberger who was great with my dog, Liam. We moved out of Lancaster and I never switched vets because I love the people there. When Liam had all kinds of GI issues recently, after 3 ER visits, Dr. O’Neill saw us for what was supposed to be a wellness visit. All I can say is that she was meant to be a veterinarian. I don’t know how she maintains such calm, patience and empathy. She spent 45 minutes on the floor with Liam and the second visit came out to answer my questions after his subcutaneous fluids were given. She saw him sitting at the door and said he probably needs to go out so I can walk outside with you guys. She also said she would like to know how he is doing the next day and eventhough she was not working to please contact her. Thank you is not enough to express how grateful I am for the care we’ve received at VCA. Liam is acting like his old guy (almost 12) self again:)

Such a caring practice. I lost 3 pets very close together... The kindness and understanding that they provided was priceless. They also offer easier ways to pay for vet care. I highly recommend VCA Smoketown for vet care!

We took our dog Bailey here yesterday to have blood work done and get her updated booster! They were really great with Bailey (the veterinarian and his assistant) was amazing too! She is a very hyper puppy and she worked really well with her! I would definitely rate this veterinary office a 5 out of 5! We take our other dog here too and they are always able to fit us in rather quickly! Also, they are priced fair! I would recommend them for your furry friends😁

Banfield had been my dog Kyanos’ vet since he was a puppy. 12-1/2 years.When I tried to get him into Banfield after he stopped eating, we couldn’t get an appointment for a week. I called Smoketown Veterinary Hospital and they were able to see him the same day. They saw Kyanos one time. Just once. Unfortunately, the news was bad and we had to say goodbye to our boy. A few days after our visit, I received this card in the mail. I bawled when I opened it. I’m sure it’s something they do for every pet that passes, but compare their card to the text we received from Banfield asking for a “rating” after we closed his account. Smoketown VCA saw him one time and they expressed more love and compassion than his vet of 12 years. When we are ready for our next pup, they will be our vet for life.

First visit with our rescue dog. The doctors and staff there obviously love their work. We and our dog were very happy