VCA Rancho San Diego Animal Hospital

I took my 3 week old kitten in to be seen by Dr. De Castellanos two days ago and I am incredibly impressed by her and the entire staff. The office feels so friendly and warm when you come in, everyone is smiling and so genuinely nice. Each of them was so compassionate toward me and my kitten. When the doc came in, she had a treatment solution that would be the safest for the age of my kitten and it worked! The kitty is already doing so much better. The doctor and her staff checked up on my kitten, twice. He’s at such a critical age and they were very present to that. These guys are next level! It’s so refreshing to be treated like a human, to interact with people who seem to love what they’re doing and who not only care for your animal, but have kindness toward you as well. I 100% recommend Dr. De Castellanos and her entire team.

Dr Rebecca DeCastellanos is the best veterinarian. She has taken such good care of my rabbits including my special needs bunny named Toes. Toes has unique issues with her foot and Dr D is always willing to try new approaches to make Toes the best she can be. Dr D is not only brilliant in her field but she is extremely kind. We are lucky to have her. The staff and vet techs at VCA Rancho San Diego are equally amazing. They are so knowledgeable in exotics —a rarity in San Diego county. They always make me and my fur babies feel welcomed and loved.

We’ve been taking our pets here for years, from dogs and cats to a bearded dragon and ball python. All the vets are amazing and take their time to make the animals feel comfortable. Prices are about average for the region, sometimes a bit more, sometimes a bit less than other places. But the care is always top notch. They helped our dog when other vets said there was nothing they could do. They also bring in outside specialists if needed.

VCA provided my dog Dijon with amazing care and everyone there was incredibly competent and kind. Dijon was blind and old when we adopted him and he was our first dog, so we had tons of questions. They were knowledgeable and patient and seemed to genuinely care about him. They answered all of our questions and were so sweet to Dijon when we came in. When he passed away unexpectedly, they called us and even sent a hand written card ❤️ I couldn’t recommend this place more strongly! Myself and Dijon are so grateful for them ❤️

I had visited another VCA before visiting this location. The staff is efficient and helpful. Dr Lu was especially nice and helpful with my 3 month old chihuahua pups. She gave me a lot of good info and is willing to accept my desire to go holistic to a degree. They didn't try to upsell services beyond what I asked for. I am very happy with this office.

I have been bringing my pets since 2021 and never experienced any issue until recently. I’ve had to reschedule lab tests and annual physical multiple times. I receive appointment confirmation email and call them to make sure appointment is still on their books and for some reason “it doesn’t show on their end.” I ended up cancelling all appointments and will never be returning or referring people. They also didn’t care that I was cancelling all my appointments.