Valley Veterinary Hospital ico

Valley Veterinary Hospital

Pet HospitalMassachusettsHampshire CountyHadleyRussell Street

320 Russell St, Hadley, MA 01035, USA

4.0

We've been bringing our cats here since first moving to the area in 2022. The front desk staff are always so pleasant to speak to. They are thoughtful and kind. The doctors are amazing. We've experienced almost every doctor there & appreciate each. We recently had to put our cat of 15 years to sleep due to a cancer diagnosis. I will forever be grateful to this place for the care and guidance they gave us. We were able to keep our boy Gorgonzola happy and comfortable in his final days. We will forever be grateful that we found this place and I'm sure will be bringing our kitties here for years to come.

Alexandra Rabasco
  • Overview
  • (413) 584-1223
  • valleyvethospital.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

Welcome to Valley Veterinary Hospital

Welcome to Valley Veterinary Hospital, a dedicated pet hospital situated at 320 Russell St, Hadley, MA 01035, USA. With a commitment to providing exceptional veterinary care, Valley Veterinary Hospital serves as a comprehensive resource for pet owners in Hadley and the surrounding communities. You can reach them by phone at (413) 584-1223 or on their mobile phone at +1 413-584-1223. This facility is a cornerstone of pet health, recognized for its compassionate approach and extensive range of services.

As a leading "Pet Hospital" in the region, Valley Veterinary Hospital offers a broad spectrum of services designed to ensure the health and well-being of your beloved companions. Their offerings span from preventative care to advanced medical and surgical procedures. The team at Valley Veterinary Hospital understands that pets are cherished members of the family, and they strive to provide care that reflects this understanding, focusing on both the physical and emotional comfort of their patients.


Environment at Valley Veterinary Hospital

Valley Veterinary Hospital aims to create a welcoming and supportive environment for both pets and their owners. While specific details about the interior aesthetics are not widely available, the overall atmosphere is consistently described by clients as friendly, caring, and professional. The hospital is dedicated to providing a comfortable setting where pets can receive the care they need with minimal stress. This commitment extends to a well-maintained and efficient facility, ensuring that all aspects of your visit are as smooth as possible. Their focus on client and patient comfort contributes to a positive experience, even during challenging times.


Comprehensive Services for Your Pets

Valley Veterinary Hospital provides an extensive array of veterinary services, catering to a wide range of needs for dogs and cats. Their offerings are designed to cover all stages of a pet's life, from puppy and kitten care to senior pet exams and end-of-life support. Key services include:

  • Annual and Wellness Exams: Regular check-ups are fundamental to preventative care, helping to identify and address potential health issues early on. These exams typically include a nose-to-tail physical examination, dental evaluation, and recommendations for parasite prevention and vaccinations tailored to your pet's lifestyle, age, and exposure risks.

  • Emergency & Urgent Care: The hospital has veterinarians and personnel on duty six days a week to handle urgent care needs. While they do not provide 24/7 after-hours emergency care, they are equipped to manage critical situations during their operating hours, which are Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 2:00 PM.

  • Surgery: A variety of surgical procedures are performed, including general (soft tissue) surgery, orthopedic surgery, dental surgery, and emergency surgery. For complex orthopedic procedures, the hospital may bring in board-certified surgeons to ensure the highest level of specialized care within their facility.

  • Anesthesia: Anesthesia protocols are carefully managed to ensure the safety and comfort of pets undergoing surgical or diagnostic procedures.

  • Dental Care: Recognizing the importance of oral health, Valley Veterinary Hospital offers comprehensive dental services. These include professional dental cleanings with hand and ultrasonic scaling, detailed polishing, and tooth extractions when necessary. They also provide guidance on at-home dental care to prevent plaque buildup.

  • Diagnostics: The hospital is equipped with in-house diagnostic capabilities, including radiographic imaging (X-rays) and a complete laboratory. These tools allow for prompt and accurate diagnosis of various conditions, from identifying foreign objects and fractures to screening for abnormalities in internal organs and certain types of cancer. In-house lab tests include full blood panels, coagulation profiles, routine heartworm testing, and microscopic evaluations.

  • Pharmacy: For convenience, an in-house pharmacy is available, stocking a range of medications including flea and tick preventatives, heartworm preventatives, and prescription medications for various pet conditions and ailments.

  • Microchipping: To enhance the chances of a lost pet returning home safely, microchipping services are available.

  • End-Of-Life Care: The hospital provides compassionate end-of-life care, offering guidance and support to pet owners during difficult times.

  • Boarding & Daycare: For pet owners needing a safe and comfortable place for their pets while away, Valley Veterinary Hospital offers luxury boarding facilities. These accommodations are designed with pet comfort and well-being in mind, including amenities and activities. Doggy daycare is also available, providing a supervised and enriching environment for play, exercise, and socialization.

  • Grooming: Professional grooming services are offered, tailored to the unique needs of each pet and using low-stress, gentle handling techniques.

  • Training: Dog training services are provided by industry-leading professionals, focusing on teaching new skills and building confidence in an enriched learning environment.

  • Exotic Pet Care: Beyond dogs and cats, some Valley Veterinary Hospital locations are known to provide care for exotic pets such as rodents, pocket pets, rabbits, birds, pigs, and reptiles, though it's always best to confirm with the Hadley location directly for specific exotic animal services.


Key Features and Approach

Valley Veterinary Hospital distinguishes itself through several key features that underscore its commitment to high-quality pet care:

  • Experienced and Compassionate Team: Customer reviews consistently highlight the professionalism, kindness, and attentiveness of the front desk staff, veterinarians, and support staff. Clients feel heard and appreciate the clear love for animals exhibited by the entire team. This nurturing environment is crucial, especially during sensitive times like a pet's end-of-life care.

  • Client-Centered Approach: The hospital emphasizes thorough client education, empowering pet owners to be active partners in their pet's health and wellness. They are eager to share knowledge and provide sound advice.

  • Advanced Medical Technology: With digital X-ray capabilities, an in-house surgical suite, ultrasound, and a complete diagnostics lab, Valley Veterinary Hospital is equipped with modern tools to provide accurate diagnoses and effective treatments.

  • Focus on Preventive Care: Adhering to guidelines from the American Veterinary Medical Association (AVMA) and the American Animal Hospital Association (AAHA), the veterinarians at Valley Veterinary Hospital prioritize preventive care, customizing recommendations based on each pet's individual needs, lifestyle, and medical history.


Promotional Information and Special Offers

Valley Veterinary Hospital often offers various promotions and discounts to make quality veterinary care more accessible. While specific promotions can vary and may be subject to terms and conditions, common offerings observed at Valley Veterinary Hospitals generally include:

  • New Client Promotions: Some Valley Veterinary Hospital locations have offered a free first wellness exam for new clients, providing a comprehensive check-up to monitor a pet's overall health and discuss personalized advice on nutrition, exercise, and preventive care. Terms and conditions typically apply, limiting the offer to the exam fee and not covering additional services or medications.

  • Wellness Wednesdays: A consistent promotion at some Valley Veterinary Hospital locations is a 15% discount on wellness exams and vaccines every Wednesday, encouraging regular preventative visits.

  • Military and Senior Discounts: Many Valley Veterinary Hospital locations offer a 10% discount on services for active military members, veterans, and senior citizens, as a token of appreciation and support.

  • Discounted Spay/Neuter Days: Some hospitals have designated days, such as the third Wednesday of every month, for discounted spay and neuter procedures, promoting responsible pet ownership.

  • Referral Programs: Clients who refer a friend to the hospital may receive a credit for their loyalty, with the referred friend also benefiting from a credit after their first visit.

  • Manufacturer Rebates and Rewards: The hospital often participates in manufacturer rebates and reward programs for popular medications such as Heartgard, Simparica, Simparica Trio, Apoquel, and Rimadyl Chew Tabs, allowing clients to save on essential preventative and treatment medications.

  • Payment Options: To assist clients with managing healthcare costs, Valley Veterinary Hospital accepts various forms of payment, including cash, credit/debit cards, and personal checks. They also work with treatment financing solutions like CareCredit, which offers promotional financing options for qualifying purchases, allowing pet owners to space out payments.

It is always advisable to contact Valley Veterinary Hospital directly at (413) 584-1223 or visit their official website to inquire about their current promotions and any specific terms and conditions that may apply.


Customer Testimonials

The positive experiences of real customers further affirm the quality of care at Valley Veterinary Hospital. One long-term client, who has been bringing their cats to the hospital since 2022, praised the pleasant front desk staff, thoughtful and kind doctors, and the overall compassionate care received. They expressed immense gratitude for the guidance and support during the difficult time of putting their 15-year-old cat to sleep, highlighting how the hospital helped keep their cat, Gorgonzola, happy and comfortable in his final days. This client intends to continue bringing their kitties to Valley Veterinary Hospital for years to come. Another glowing review simply states, "Everyone at Valley Vet is a super star! Our pets are lucky to have this vet-clinic-team. I always feel heard and it is clear they love all animals. Thank you for all the care!! Highly recommend!!" These testimonials underscore the hospital's dedication to both pet and owner well-being, fostering a sense of trust and community.

Valley Veterinary Hospital Photos

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Valley Veterinary Hospital Location

320 Russell St, Hadley, MA 01035, USA

Reviews

We've been bringing our cats here since first moving to the area in 2022. The front desk staff are always so pleasant to speak to. They are thoughtful and kind. The doctors are amazing. We've experienced almost every doctor there & appreciate each. We recently had to put our cat of 15 years to sleep due to a cancer diagnosis. I will forever be grateful to this place for the care and guidance they gave us. We were able to keep our boy Gorgonzola happy and comfortable in his final days. We will forever be grateful that we found this place and I'm sure will be bringing our kitties here for years to come.

May 03, 2025 · Alexandra Rabasco

Everyone at Valley Vet is a super star! Our pets are lucky to have this vet-clinic-team. I always feel heard and it is clear they love all animals. Thank you for all the care!! Highly recommend!!

May 17, 2025 · Pamela Stone

Valley Vet saved my kitten’s life. When I brought in my 5-week-old kitten, Giuseppe, with a severe umbilical infection and a concerning abdominal growth, Dr. Spiegel lee immediately recognized how serious his condition was. Despite never having seen a case like his, she and another vet took the time to research and discovered it was likely a liver abscess caused by the infection—an extremely rare and severe condition. She was honest about his slim odds but worked with me to explore every possible option, all while respecting my budget. Through multiple visits, antibiotics, and a lot of care, Giuseppe not only survived but thrived. The entire staff was incredibly compassionate, answering every question and supporting us every step of the way. They truly treated Giuseppe like family, even printing out a photo of him for me after an appointment. I cannot thank Valley Vet enough—because of their dedication, expertise, and kindness, Giuseppe is alive today. If you’re looking for a veterinary team that genuinely cares, this is the place to go.

Feb 08, 2025 · Olivia George

Dr. Cloutier is a wonderful, kind and thoughtful veterinarian. We were so grateful for her kindness and candor when we made the difficult decision to put our dog down. And now we are so happy to have our new dog in her care. I really appreciate her approach to hold on testing when not completely necessary and supporting pet parents with tangible solutions we can work on at home. The practice itself has be great with picking up the phone and being easy to work with. We’re very happy our pets are in such good hands.

Mar 21, 2025 · Shayne Taylor

I highly recommend Valley Veterinary Hospital. They truly care about the animals. They are very kind and compassionate. Very prompt and responsive. They have always given my dogs quality care over the years. Thank you Valley Vet. I appreciate your dedication to our treasured furry family members.

May 01, 2025 · Donna Ashey

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