Total Care Veterinary Hospital

Welcome to the introduction of Total Care Veterinary Hospital, a pet hospital located at 633 McDonald Ct, High Point, NC 27260, USA. Operating within the Pet Hospital category, Total Care Veterinary Hospital offers veterinary services for your animal companions. They can be reached at (336) 841-8877 or their mobile number +1 336-841-8877.

The available feedback from pet owners regarding Total Care Veterinary Hospital presents a somewhat mixed perspective. One long-term customer, who had been taking their dogs to the clinic for about 15 years, initially reported generally good care. However, their recent experience with a new veterinarian was described as "horrendous." In this instance, the new vet reportedly wanted to use anesthesia for a simple broken nail. When the owner questioned this approach, the vet became "combative," refused to treat the dog, and suggested an emergency clinic instead. This customer subsequently sought care at another veterinary hospital, Westchester Veterinary Hospital, where they received what they considered phenomenal care at a lower cost, and the vet there supported their decision against anesthesia for a broken nail, especially for an older dog.

In contrast, another customer shared a very positive experience, specifically mentioning Dr. Figgatt, Leslie, and Margie for providing excellent care for their dog. They described the exam and treatment as "very thorough" and "professional," and appreciated having ample time to ask questions and discuss their dog's condition. This reviewer was "very impressed" by the staff at Total Care and expressed gratitude for the "caring and compassionate care." They also acknowledged Dr. Goho's follow-up, expertise, and customer service, reinforcing their positive impression of the clinic, which they had been using for about 15 years.

Based on these reviews, it's challenging to definitively describe the typical environment of Total Care Veterinary Hospital. The positive feedback suggests a clinic with a professional and caring staff, where thorough exams and thoughtful discussions about a pet's condition are prioritized. However, the negative review points to a potential for variability in approach depending on the specific veterinarian, and possibly a lack of flexibility or clear communication in certain situations. Prospective clients might find a welcoming and professional setting, but the experience could be influenced by the veterinarian they interact with.

Regarding services, the reviews directly mention general veterinary care, examinations, treatment of conditions (like a broken nail), and follow-up care. The positive experience highlights thorough exams and professional treatment. While a comprehensive list of services isn't provided in the text, a typical pet hospital usually offers a variety of medical, surgical, and preventative care, which may include:

• Routine check-ups and vaccinations
• Dental care
• Surgical procedures
• Treatment for illnesses and injuries (including broken nails)
• Diagnostic services
• Anesthesia (used in some cases, though its appropriateness can vary)
• Follow-up care and communication
• Potentially other specialized services.

To obtain a complete understanding of all the services offered at Total Care Veterinary Hospital, contacting them directly would be advisable.

In terms of features, the positive review emphasizes the thoroughness of the exams, the professionalism of the treatment, the time taken to answer questions, and the caring and compassionate nature of the staff, including Dr. Figgatt, Leslie, and Margie. The follow-up by Dr. Goho and his expertise are also noted as positive features. However, the negative review highlights a potential issue with a particular veterinarian's approach to treatment (proposing anesthesia for a broken nail) and their handling of a pet owner questioning that approach, leading to a refusal of treatment. This suggests that while some members of the team are highly regarded, experiences can vary.

The provided information does not include any specific promotional details. Local users interested in learning about any current promotions or specials at Total Care Veterinary Hospital should contact them directly.

In summary, Total Care Veterinary Hospital in High Point, NC, operating within the Pet Hospital category, has received both positive and negative feedback from pet owners. While some customers have experienced thorough, professional, and compassionate care from staff members like Dr. Figgatt, Leslie, and Margie, and appreciate the follow-up and expertise of Dr. Goho, others have had negative experiences with specific veterinarians, citing concerns about treatment approaches and communication. For local users considering Total Care Veterinary Hospital, it may be beneficial to inquire about the veterinarians on staff and perhaps seek more information about their approach to common procedures. To learn more about their services, environment, and any potential promotions, contacting them at (336) 841-8877 or +1 336-841-8877 is recommended.