Theravet Acres Rehabilitation & Fitness

Theravet Acres Rehabilitation & Fitness, located at 1748 Kennedy Rd, Webster, NY 14580, USA, is a distinguished "Pet Hospital" that stands out for its specialized focus on animal rehabilitation, fitness, and wellness. With a primary phone number of (585) 872-3791, also accessible via mobile at +1 585-872-3791, Theravet Acres has established itself as a beacon of advanced care for pets recovering from injury, managing chronic conditions, or simply seeking to improve their overall physical well-being. This facility is not just a typical veterinary clinic; it is a dedicated center for restoring mobility, strength, and quality of life for canine, feline, and even equine patients.

The environment at Theravet Acres Rehabilitation & Fitness is consistently described by clients as exceptionally soothing and welcoming, designed to put both pets and their owners at ease. Reviews highlight a calm atmosphere that helps anxious animals relax, which is particularly crucial for patients undergoing rehabilitation. While specific architectural details are not explicitly mentioned in reviews, the pervasive sentiment of "love and support" from the staff, as one client noted, suggests that the overall ambiance contributes significantly to the therapeutic process. The facility is equipped with specialized equipment, including a custom-designed, full-size therapy pool with a ramp for safe and easy access, along with various tools for land-based exercises. This comprehensive setup underscores their commitment to providing a wide range of rehabilitation modalities in a comfortable and safe setting. The focus on a positive experience extends to the staff's gentle handling of animals, with one reviewer noting their dog "absolutely melting into a puddle" in a therapist's hands, illustrating the calming effect the environment and staff have on patients.

The services offered at Theravet Acres Rehabilitation & Fitness are extensive and highly specialized, covering a broad spectrum of rehabilitative and wellness needs. Their core services revolve around addressing conditions such as arthritis, chronic pain, traumatic injuries, degenerative disc disease, geriatric care, musculoskeletal injuries, neurological conditions, orthopedic conditions (both pre and post-operatively), soft tissue injuries, stroke, and tendon and ligament injuries. To address these, they offer a variety of cutting-edge treatments including:

• Hydrotherapy: This includes the use of their unique full-size therapy pool and underwater treadmills, which are excellent for low-impact exercise, building strength, improving range of motion, and reducing pain. Clients frequently praise the water treadmill for its effectiveness.
• Laser Therapy: Often described as non-invasive and highly effective for pain relief and accelerating healing, laser therapy is a popular modality at Theravet Acres.
• Acupuncture and Electroacupuncture: These therapies are utilized for pain management, neurological conditions, and overall wellness.
• Manual Therapy: This encompasses various hands-on techniques such as massage, stretching, and joint mobilizations to improve flexibility and reduce muscle tension. The massages are particularly popular with the pets, as one review enthusiastically pointed out.
• Therapeutic Exercise: Tailored exercise programs are developed to improve muscle strength, coordination, agility, and overall function. These are often supplemented with home exercise programs for continued progress.
• Extracorporeal Shockwave Therapy: This advanced treatment helps to encourage healing and manage injuries by triggering an acute healing response in the cells.
• Electrical Stimulation (NMES): Used for pain relief and muscle strengthening.
• Measuring and Fitting Assistive Devices: This includes wheelchair fittings, casting for orthotics, and assistance with various harnesses and paw friction products.
• Post-Surgical and Specialized Care Boarding: For pets requiring intensive care or supervised recovery after surgery, Theravet Acres offers specialized boarding services, ensuring continuous professional oversight. One client specifically mentioned the mandatory week of boarding their dog underwent post-TPLO surgery, highlighting the seamless integration of their boarding and rehabilitation services.
• Wellness and Fitness Programs: Beyond rehabilitation, they offer programs aimed at general fitness, conditioning, and injury prevention, beneficial for athletic dogs or those prone to certain conditions.

The features that truly set Theravet Acres Rehabilitation & Fitness apart are its highly dedicated and knowledgeable team, led by Dr. Kristin Browne, DVM, CCRT. Clients consistently laud the entire staff—from receptionists to technicians and doctors—for their "love and support," honesty, and professionalism. The personalized approach to care is a recurring theme, with staff taking the time to thoroughly explain conditions, treatment plans, and prognoses. One reviewer specifically mentioned receiving "tremendous advice" at their first session and feeling like they finally had an "advocate on their side to help resolve our pup's medical mystery." This level of engagement and advocacy fosters a deep sense of trust and optimism among pet owners. The staff's ability to create a "soothing" environment and handle pets with gentle patience is a significant factor in the positive experiences reported. The comprehensive nature of their services, from initial evaluation to ongoing therapy and even specialized boarding, offers a seamless continuum of care that is highly valued by clients. As Rochester's only canine, feline, and equine rehabilitation care center, they offer a unique and unparalleled service in the Western NY region.

While explicit promotional information like discounts or special offers isn't widely advertised on general informational sites, the overwhelmingly positive client testimonials serve as the most compelling form of promotion for Theravet Acres Rehabilitation & Fitness. Their strong reputation for delivering "world class" care, as one client put it, ensures a steady stream of referrals. They also emphasize client education, providing comprehensive home exercise programs and advice, which adds significant value and promotes long-term pet health. The clinic works with various treatment financing solutions like CareCredit and accepts pet insurance, helping clients manage the costs of specialized care. Prospective clients are encouraged to visit their website or call directly to inquire about specific packages, wellness plans, or any ongoing promotions that might be available. The extended business hours, which include Monday through Thursday from 8:00 AM to 8:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM (with reception hours potentially varying), also demonstrate their commitment to accessibility for busy pet owners. Their presence as a unique and comprehensive rehabilitation center in the region naturally attracts those seeking specialized care beyond traditional veterinary services, positioning them as a premier destination for pet wellness and recovery.