
The Vets - Mobile Vet Care in Boston (Formerly BetterVet)
Pet HospitalMassachusettsSuffolk CountyBostonBack Bay WestMassachusetts Avenue
60 Massachusetts Ave, Boston, MA 02115, USA
4.0
They were very thorough and listened to what I had to say and provided many useful suggestions for managing my cats health including supplements and diet. Ordering the prescriptions provided from their website was simple and easy.
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- (617) 849-7111
- bettervet.com
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Welcome to The Vets - Mobile Vet Care in Boston (Formerly BetterVet)
Introducing The Vets - Mobile Vet Care in Boston, formerly known as BetterVet, a revolutionary approach to pet healthcare that redefines the concept of a "Pet Hospital." Serving the Boston, MA area from our central address at 60 Massachusetts Ave, Boston, MA 02115, USA, we bring comprehensive and compassionate veterinary services directly to the comfort and convenience of your own home. Understanding the stress and logistical challenges that traditional clinic visits can pose for both pets and their owners, The Vets offers a unique solution by providing high-quality medical care in a familiar and relaxed environment.
The core feature of The Vets is our mobile service, eliminating the need for stressful car rides and waiting rooms. Our veterinary team comes directly to your doorstep, equipped to handle a wide range of healthcare needs for your beloved cats and dogs. This in-home approach creates a significantly less anxious experience for your pets, allowing our veterinarians to assess their health and administer treatments in a setting where your animals feel safe and secure. This is particularly beneficial for pets who are fearful of travel, have mobility issues, or are simply more comfortable in their own surroundings.
While we may not have a traditional brick-and-mortar clinic with a waiting room, our mobile veterinary service is built upon a foundation of professionalism, thoroughness, and genuine care. Our team of experienced veterinarians and dedicated veterinary technicians are committed to providing the same high standard of medical expertise you would expect from a conventional animal hospital, but with the added benefit of personalized attention in your home. We prioritize clear communication, taking the time to listen to your concerns, answer your questions, and provide you with comprehensive information about your pet's health and treatment plan.
The services offered by The Vets - Mobile Vet Care in Boston are extensive and designed to address a wide array of your pet's healthcare needs. This includes routine wellness examinations, vaccinations, and preventative care to keep your furry companions healthy. We also provide diagnostic services, including blood work and other necessary tests, which can often be conveniently performed in your home or processed efficiently through our network. For pets who are ill or injured, our veterinarians are equipped to diagnose and treat a variety of common medical conditions, ensuring they receive the care they need in a timely manner.
A significant advantage of our mobile service is the personalized and unhurried attention we can provide. As highlighted in customer reviews, our veterinarians take the time to thoroughly assess your pet's condition and listen attentively to your observations and concerns. This comprehensive approach allows for a more complete understanding of your pet's health and enables us to develop tailored management plans. For instance, one client noted the thoroughness of the examination and the useful suggestions provided for managing their cat's health, including dietary recommendations and supplements. Ordering prescriptions through our website was also reported as a simple and easy process, further enhancing convenience for pet owners.
The compassionate care provided by The Vets truly shines through in the heartfelt testimonial about Rory James, a beloved cat diagnosed with a rare form of cancer. During Rory's last few months, our team, including Dr. Cimino, Danielle, Dr. Gollub, and Carly, provided invaluable in-home care, administering steroid injections for swelling and pain relief. The review emphasizes the kindness, helpfulness, and informative nature of our team, highlighting that the family never felt rushed during the multiple visits. Dr. Gollub is specifically described as an extremely caring and kind person who genuinely loved Rory, with Carly also noted for her sweetness and comforting presence. This experience underscores our commitment to treating your pets like family and providing compassionate support during challenging times, including end-of-life care.
The convenience of our mobile service extends to prescription fulfillment. As mentioned by a satisfied client, ordering prescriptions through our website is a seamless process, ensuring your pet receives the necessary medications without the added hassle of a trip to a pharmacy. This integrated approach to care, from in-home consultations to easy prescription ordering, is designed to make pet ownership less stressful and more manageable.
While specific promotional offers may vary, The Vets - Mobile Vet Care in Boston is dedicated to providing exceptional value through our convenient, personalized, and compassionate services. We encourage you to contact us directly at (617) 849-7111 or +1 617-849-7111 to discuss your pet's specific healthcare needs and to inquire about our service fees and any current promotions. Our friendly and knowledgeable team will be happy to provide you with detailed information and answer any questions you may have.
In summary, The Vets - Mobile Vet Care in Boston (formerly BetterVet) offers a unique and highly beneficial approach to pet healthcare by bringing comprehensive veterinary services directly to your home. Our dedicated team of compassionate and skilled professionals, as evidenced by the heartfelt testimonials from our clients, is committed to providing thorough examinations, accurate diagnoses, and effective treatments in a comfortable and stress-free environment for your pets. The convenience of in-home visits, coupled with our commitment to personalized care and easy prescription ordering, makes The Vets an ideal choice for pet owners in Boston seeking exceptional veterinary care without the stress of traditional clinic visits. We invite you to experience the convenience and compassion of mobile veterinary care with The Vets and discover a better way to care for your furry family members.
The Vets - Mobile Vet Care in Boston (Formerly BetterVet) Photos










The Vets - Mobile Vet Care in Boston (Formerly BetterVet) Location
60 Massachusetts Ave, Boston, MA 02115, USA
Reviews
They were very thorough and listened to what I had to say and provided many useful suggestions for managing my cats health including supplements and diet. Ordering the prescriptions provided from their website was simple and easy.
Jan 16, 2025 · Lauri JonesWe used BetterVet for my son, Rory James, who was unfortunately diagnosed with a rare form of feline cancer, nasal adenocarcinoma. BetterVet was able to come into our home so we didn’t have to bring Rory out and keep him comfortable in the home for steroid injections to help reduce swelling, and provide pain relief. Dr Cimino came out initially with Danielle. They both were great and saw Rory twice. They were helpful and informative and kind. Dr Gollub and Carly had probably 5 visits with Rory. They were absolutely great with Rory James. We never felt rushed. Dr Gollub is an extremely caring, kind person and he loved Rory. Carly was so sweet and comforting as well to Rory. We are using them now for our other son , Mario Joseph. I couldn’t think of better doctors and nurses for our sweet pets. BetterVet treated our kids like family and will always remember how amazing they were during Rory’s last few months alive. We are so grateful for them.
Jan 14, 2024 · Michelle IorioI can't say enough great things about Dr Sidley, Tayla and Team. They have been extremely professional compassionate and have a true love for the pets they care for. The communication has been top notch very responsive. I am grateful to have found them to provide the in home care for my very stubborn 11 yo Bulldog
Nov 02, 2024 · Pam BlondinWe have worked the Better Vet For the last 2 or 3 years with our two senior dogs. Our dog, Sam , was a nervous boy, who hated the vet. Seeing the vet in our living room made a world of difference for him. Our girl, Sierra, had multiple chronic medical issues that only a14 yr old can have. Dr Ann Sidley and her Tech were caring, compassionate and respectful of our wishes. Their service included vaccines, blood draws, and medications, as well as a wealth of knowledge. When the time came to euthanize our Sam, Dr Sidley and tech made a very sad occasion as smooth as it could go and our Sam showed no signs of distress. We highly recommend their service. Thank you, Better Vet for allowing us to care for Sam and Sierra at home.
Oct 04, 2024 · Denise KingI had an appointment today 11-12pm. I was notified via text Less than the 24 hr cancellation time this company requires customers to do or be charged $99 for cancelling! Better vet was wonderful when it was not The Vets, you could call and speak to someone in office instead of now you get a call center in some other country! I found out my appointment was cancelled because Dr was sick( completely understandable) but I was rescheduled 30 days from now no replacement Dr as is what would happen if I had an appointment with my human Dr who may be sick .... The hospital provides a replacement Dr to see you not an appointment 30 days away!! The fee of $99 I mentioned customer is charged for cancelling does Not pertain to this business... YOUR time ( after cancelling your day plans to be home) is Only Worth $50!! So be warned the "new" company is terrible customer service, and has sold out and Outsourced to another country to take our calls ... I give two thumbs down and I hope I can help others not to make the mistake of getting duped as I did. Update I spoke to someone she said she would look into my case .. few hours later no call... A text came telling me they could not accommodate my pet Caesar.... Problem.... I have a Dog named Lexi... Not Caesar!! I then checked appointment page, I my appointment was Still there for rescheduled date... But it had an Additional pet Bugzy.... Which is Also Not My Pet... I have One pet. Nobody will call me to discuss my dilemma.... So I doubled down said I would contact Better Business Bureau if they did not call me to discuss... No call so I reported them this morning I received my medical records telling me to find another vet I "wasn't a good fit as I cancelled too many appointments" this will be a surprise to those reading this ... I Never since I've been a client cancelled.... And my pet insurance has the proof!!! Be very careful Still, even in light of this review.... They Still won't contact me .... This is their new way to treat customers
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