SNIP Society ico

SNIP Society

Pet HospitalIllinoisWill CountyJolietMidland Avenue WestGlenwood Avenue

1715 Glenwood Ave, Joliet, IL 60435, USA

4.0

I got a call back from Caitlin yesterday and she was incredibly kind and helpful. My first visit was last year and I wasn’t sure what to expect and nervous for my girls surgery. They are a well oiled machine. They are busy, but they have enough staff to keep things running smoothly. Most importantly the staff genuinely cares about the animals! Thank you Caitlin for such a pleasant booking

Missy Klemensiewicz
  • Overview
  • (815) 630-4411
  • snipsociety.org

Hours

Monday 8:30 AM - 3:30 PM
Tuesday Closed
Wednesday 8:30 AM - 3:30 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

SNIP Society Introduce

Welcome to SNIP Society, located at 1715 Glenwood Ave, Joliet, IL 60435, USA. SNIP Society appears to focus primarily on providing spay and neuter services for pets in the Joliet area. The name itself suggests a commitment to these specific surgical procedures, which are crucial for controlling pet overpopulation and offering various health benefits to individual animals. While the available information is limited to a few customer reviews, these provide some insight into the environment, services, and features of SNIP Society.

Based on the customer reviews, the environment at SNIP Society seems to be characterized by efficiency and a caring staff. One reviewer described the facility as a "well oiled machine," indicating a streamlined process for handling a high volume of patients. This suggests that while the clinic may be busy, they have sufficient staffing to maintain smooth operations. The same reviewer also explicitly stated that "the staff genuinely cares about the animals," which is a significant positive aspect of the clinic's environment and ethos. The mention of a pleasant booking experience with Caitlin further supports the idea of a friendly and helpful staff. However, another review presents a contrasting experience, detailing confusion and frustration related to communication and scheduling. This suggests that while some aspects of the environment, particularly staff interactions, may be positive, there might be inconsistencies in administrative processes and information dissemination.

Given the name "SNIP Society" and the context of spay and neuter surgery mentioned in one of the reviews, the primary services offered likely revolve around these procedures. Spaying (for female animals) and neutering (for male animals) are surgical sterilizations that prevent unwanted litters and can also reduce the risk of certain health problems. Based on the positive review, SNIP Society appears to handle these surgeries efficiently and with care. The reviewer mentioned feeling nervous about their "girls' surgery" but ultimately had a positive experience, which implies that SNIP Society performs these procedures regularly. However, the negative review highlights issues with appointment scheduling for a spay procedure, suggesting that while the service is offered, the administrative aspects may need improvement. It is reasonable to infer that SNIP Society's core services include:

  • Spay Surgeries: Ovariohysterectomy for female animals (typically cats and dogs), involving the removal of the ovaries and uterus.
  • Neuter Surgeries: Orchiectomy for male animals (typically cats and dogs), involving the removal of the testicles.
  • Pre- and Post-Surgical Care: This would include examinations before surgery to ensure the animal is a good candidate, anesthesia administration and monitoring during the procedure, and post-operative care instructions and pain management.
  • Potential for Basic Wellness Services: While the focus seems to be on spay and neuter, SNIP Society might also offer basic wellness services related to these procedures, such as pre-surgical blood work or vaccinations if required for surgery. However, the reviews do not provide specific details about a broader range of veterinary services.

A key feature of SNIP Society, as indicated by the positive review, is the efficiency of their operations and the genuine care demonstrated by the staff. The ability to manage a busy schedule while ensuring smooth processes suggests a well-organized system. The caring attitude of the staff, exemplified by Caitlin's helpfulness, can contribute significantly to a positive experience for pet owners, especially when they may be anxious about their pet's surgery. However, a concerning feature highlighted by the negative review is the potential for misleading information and a lack of clarity in their standard processes, particularly regarding scheduling, appointment times, and pre-appointment requirements. The discrepancy in information received via phone, email, and on-site signage, as well as the failure to provide necessary forms, raises concerns about communication and organizational consistency.

The negative review also mentions conflicting information regarding the clinic's operating hours and even suggests that online sources may indicate the place is permanently closed or has significantly different opening times. This discrepancy in publicly available information could be a significant issue for potential clients trying to access their services and indicates a need for better online presence management and accurate information dissemination.

Currently, there is no specific promotional information available in the provided text. For local users in Joliet, IL, and the surrounding areas, SNIP Society appears to be a facility primarily focused on providing spay and neuter services. The positive feedback suggests an efficient operation with a caring staff. However, potential clients should be aware of the communication and scheduling issues highlighted in the negative review and should perhaps confirm all appointment details and pre-operative instructions directly with the clinic to avoid any misunderstandings. To inquire about any potential promotions or specials for their spay and neuter services, it is recommended to contact SNIP Society directly at (815) 630-4411 or +1 815-630-4411. It would also be advisable to verify their current operating hours and location details through direct communication.

In conclusion, SNIP Society in Joliet, IL, seems to be a veterinary service specializing in spay and neuter procedures, characterized by an efficient workflow and a caring staff, as noted by one reviewer. However, another customer experienced significant issues with misleading information, inconsistent communication regarding appointment details, and concerns about the clinic's standard processes. Local users considering SNIP Society for their pet's spay or neuter needs should weigh these contrasting experiences and ensure clear and direct communication with the clinic regarding all aspects of the procedure, including scheduling, pre-operative instructions, and any associated costs. Verifying their current operating hours and location details is also recommended before planning a visit. Contact SNIP Society at (815) 630-4411 or +1 815-630-4411 for further information.

SNIP Society Photos

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SNIP Society Location

SNIP Society

1715 Glenwood Ave, Joliet, IL 60435, USA

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Reviews

I got a call back from Caitlin yesterday and she was incredibly kind and helpful. My first visit was last year and I wasn’t sure what to expect and nervous for my girls surgery. They are a well oiled machine. They are busy, but they have enough staff to keep things running smoothly. Most importantly the staff genuinely cares about the animals! Thank you Caitlin for such a pleasant booking

Apr 05, 2025 · Missy Klemensiewicz

Misleading with times & standard process. I was recommended by a family friend of this Animal clinic. I scheduled a spay for my Feline 11/1/24 for Monday 11/4/24. Failure to fully deliver information. On the phone the girl told me: - She would email me with an estimate. - I need to arrive at 7:20-7:30AM. 1. Never received email with estimate. Just appointment reminder. 2. In the email reminder - it also states that I need to have a form completed prior to appointment in order to be seen. -NEVER GOT FORM. 2. Per my screenshots in the email it states 3 different times that I need to arrive for my appointment at 7:20AM. Here’s what’s misleading I arrived at 7:15AM. On the door for the clinic hours of operation say 8:00AM (see screenshot. ) A woman was also waiting. She said the clinic told her she needed to arrive at 7:25AM.. another woman said 7:30AM. At this point it’s 3 people that were told to be here before 8:00AM. Waiting outside the clinic with our pets. - maps says this place is permanently closed -yelp says it’s open on Wednesday + opens @ 8:30am 4 different times. So which one is it? update your hours to be accurate along with your generated email templates. Ensure your staff is also giving proper and full information in order to ensure there is no miss communication. After reading all the reviews ESPECIALLY NEGATIVE REVIEWS, along with my own personal experience I decided This place, & staff is not trustworthy to leave my pet. Extremely disappointed

Nov 04, 2024 · Kimberly Pena

We took our dog here in June for a spay. While she was there, someone chose to destroy her Herm Sprenger prong collar. It was intentionally squeezed, bent, and pulled apart with some kind of tool (marks are visible on the prongs). SNIP Society said maybe someone had stepped on it... um, no. This would take a lot of effort - these are not easy to bend. The fact that this was handed back to us completely demolished and not "lost" (thrown out) is appalling. Someone was trying to make a point. Regardless of your training methods, you shouldn't destroy someone else's property. I managed a boarding kennel for 9 years and never would have imaged doing something so bizarre. With the help of a great trainer, this collar has been a training tool. Allowing my older parents to take this young, strong dog on the daily walks that she LOVES. This collar had upgraded stainless steel options, making it around $50-60. We had called and emailed a few times speaking with the co-founder, Benjamin. We were promised a check for a replacement collar. It is now January and we have not received anything.

Jan 08, 2025 · Jade Goff

They did a great job with my dog getting spayed and chipped. They even called me to assure me my dog was doing fine during her time there. However reason I am giving 2 stars is because for a week now I left 3 voicemails for a phone call back and I haven't gotten a single call back. Definitely not a good sign if the vet won't even call you back to answer and post operative questions.

Mar 28, 2025 · Dessie Randolph

I can't recall her name, but the lady who always helps me at the front desk, she's what so many people who work with animals should be. Patient, friendly, and you can tell she actually cares about our feline and canine babies, and I think that's so wonderful. We need more people like her. You guys are great. Edit - Patti is her name!! :)

Feb 27, 2025 · Cynthia Mason

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