Saugus Animal Hospital: Bergsten Kel A DVM
Pet HospitalMassachusettsEssex CountySaugusBroadway
300 Broadway, Saugus, MA 01906, USA
5.0
Very caring techs. They are patient and get down to dog’s level to relax the dog. very kind, explain things well. Office staff very nice. Been going there for 18 years! (2 dogs, 2 cats)
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Overview
- (781) 233-1340
- www.saugusanimalhospital.com
Hours
Pet Hospital
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Welcome to Saugus Animal Hospital: Bergsten Kel A DVM
Saugus Animal Hospital, prominently featuring the expertise of veterinarians such as Dr. Kel A. Bergsten, is a highly respected "Pet Hospital" located at 300 Broadway, Saugus, MA 01906, USA. With a legacy spanning over 60 years, this facility has established itself as a cornerstone of the Saugus community, providing comprehensive and compassionate veterinary care that extends to a wide range of animals, from beloved dogs and cats to more unique exotic pets and even injured native wildlife.
The environment at Saugus Animal Hospital is consistently praised for being welcoming, friendly, and designed to minimize anxiety for pets. Customer reviews highlight the "very caring techs" who are "patient and get down to dog's level to relax the dog." This individualized attention to a pet's comfort is a hallmark of their approach. The "office staff very nice" further contributes to a pleasant experience for owners, ensuring a smooth and supportive visit from arrival to departure. The commitment to creating a "friendly, relaxed, and welcoming setting" is not just anecdotal; Saugus Animal Hospital is proud to be a Fear Free Certified® practice. This certification signifies that their staff and protocols are specifically trained to prevent fear, anxiety, and stress in veterinary patients, creating a much more positive and less traumatic experience for animals. This dedication to a low-stress environment makes a significant difference, especially for pets who might otherwise dread vet visits.
Saugus Animal Hospital offers an extensive array of services, reflecting their commitment to providing holistic and advanced veterinary care. These services are designed to meet the diverse needs of pets throughout all stages of their lives:
- Comprehensive Wellness Exams: Emphasizing prevention and early disease detection, routine wellness exams are foundational to their care. These exams allow for a thorough assessment of a pet's overall health and the administration of necessary lab work, vaccines, and diagnostic tests.
- Advanced Veterinary Surgery: The hospital is equipped to perform a wide range of surgical procedures, from routine spays and neuters to complex soft-tissue surgeries. They prioritize patient safety with meticulous attention to anesthesia monitoring and comprehensive pain management, ensuring comfort before, during, and after operations.
- Veterinary Dentistry: Recognizing the importance of oral health, Saugus Animal Hospital provides comprehensive dental care. This includes professional cleanings and procedures vital for preventing and treating dental diseases that can impact a pet's overall health.
- In-house Pharmacy and Laboratory: The presence of an in-house pharmacy ensures convenient access to necessary medications, while their state-of-the-art in-house laboratory allows for rapid and accurate diagnostic testing, enabling quicker diagnoses and more effective treatment plans. They also collaborate with larger laboratories for specialized diagnostics.
- Diagnostic Imaging: Equipped with advanced technology, they utilize tools like digital X-rays, ultrasound (including Color Doppler), and EKG to gain a comprehensive understanding of a pet's internal health.
- Internal Medicine: They handle a variety of internal medical conditions, including bladder infections, gastritis, kidney disease, pancreatitis, and parvovirus, among others.
- Emergency Services and Referrals: While equipped to handle many emergency cases, they also provide appropriate referrals to after-hours emergency clinics when necessary, ensuring continuous care.
- Exotic Pet Care: Beyond traditional pets, Saugus Animal Hospital extends its expertise to treat exotic pets, providing a valuable resource for owners of less common animal companions.
- Wildlife Care: Demonstrating their commitment to the broader animal community, they also treat injured native wildlife brought to the hospital at no charge, encouraging contributions to support this service.
- Boarding Services: For the convenience of their clients, boarding services are also available.
Key features that define Saugus Animal Hospital include their longevity and experience, having served the community for over 60 years. This extensive history speaks to their reliability, expertise, and deep roots in the community. Their team comprises "experienced veterinarians, veterinary technicians, and administrative staff members who share a common passion for helping animals." This collective dedication ensures that every pet receives high-quality care. A particularly strong feature is their status as a Fear Free Certified® practice, which reflects a profound commitment to reducing stress and anxiety for their animal patients. This proactive approach to emotional well-being complements their medical excellence. Furthermore, their continuous focus on client education is paramount; they actively discuss treatment options and provide all necessary information, empowering pet owners to make informed decisions about their pets' health. This emphasis on open and ongoing communication builds strong, trusting relationships with clients, a sentiment echoed by long-term clients who have been visiting for 18 years with multiple pets.
Promotional information for Saugus Animal Hospital is strongly supported by its long-standing reputation and positive client testimonials. The reviews provided highlight the "very good" and "highly recommended" nature of their services, emphasizing the friendliness of the staff and doctors. The fact that a client has been consistently bringing their pets (2 dogs, 2 cats) for 18 years is a powerful testament to the hospital's consistent quality and the trust they inspire. Key promotional messages would therefore center on:
- Long-standing Trust and Experience: Highlighting their over 60 years of service to the community.
- Compassionate and Patient Staff: Emphasizing the caring nature of their technicians and the friendly demeanor of the entire team, making pets feel comfortable and relaxed.
- Fear Free Certified® Practice: A unique selling point that demonstrates their dedication to minimizing pet stress during visits.
- Comprehensive and Advanced Care: Promoting their wide range of services, including advanced surgery, dentistry, and diagnostics, all backed by modern technology.
- Personalized Client Education: Highlighting their commitment to clear communication and involving owners in treatment decisions.
- Care for All Creatures: Underscoring their ability to treat not only common pets but also exotics and injured wildlife, expanding their appeal.
The readily available contact information, phone (781) 233-1340 and mobile phone +1 781-233-1340, along with their central location at 300 Broadway, Saugus, MA 01906, USA, ensures easy access for new and returning clients. Their dedication to effective care, compassionate service, and client education makes Saugus Animal Hospital a highly recommended choice for pet owners seeking dependable and empathetic veterinary services in the Saugus area.
Saugus Animal Hospital: Bergsten Kel A DVM Location
300 Broadway, Saugus, MA 01906, USA
Reviews
Very caring techs. They are patient and get down to dog’s level to relax the dog. very kind, explain things well. Office staff very nice. Been going there for 18 years! (2 dogs, 2 cats)
May 12, 2024 · Jean IzzicupoThey were very good and I would recommend them highly. The staff and the Doctor were very friendly.
Aug 17, 2023 · Odete FernandesThey were very good and I would recommend them highly. The staff and the Doctor were very friendly.
Aug 17, 2023 · Odete FernandesPet Hospital

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