
Pellissippi Veterinary Hospital
Pet HospitalTennesseeKnox CountyKnoxvilleSchaeffer Road
1727 Schaeffer Rd, Knoxville, TN 37932, USA
4.0
I just moved here from Pennsylvania a few months ago and was very nervous about finding a new vet for my cat. He has some health issues and it’s crucial to find a vet that takes them seriously. The vet who helped us was extremely informative and helpful. She took the time to read over his history and explained his conditions to me in more detail than his previous vet. I really am satisfied with my experience and glad I found a vet that I trust with my baby!
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Overview
- (865) 691-8387
- www.pellissippiveterinaryhospital.com
Hours
Pet Hospital
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Welcome to Pellissippi Veterinary Hospital
Pellissippi Veterinary Hospital, conveniently located at 1727 Schaeffer Rd, Knoxville, TN 37932, USA, stands as a well-established and highly-regarded institution in the local veterinary landscape. Operating under the platform category of a Pet Hospital, this facility is dedicated to providing comprehensive healthcare services and a wide range of goods for sale, catering to the diverse needs of companion animals in Knoxville and the surrounding communities. Pellissippi Veterinary Hospital distinguishes itself through its commitment to informative, compassionate, and accessible care, serving not only traditional pets like dogs and cats but also a variety of exotic animals.
The environment at Pellissippi Veterinary Hospital is consistently described by clients as "small comfy place" where they "make you and your pet feel welcome." This indicates a deliberate effort to create a warm, inviting, and less intimidating atmosphere compared to larger, more clinical settings. While specific architectural details are not widely detailed, the emphasis on a comfortable and welcoming ambiance suggests a clean, organized, and reassuring space designed to reduce anxiety for both pets and their owners during visits. The "office girls" are noted as "nice," contributing to an overall friendly and professional experience from the moment clients arrive.
For pet owners who are "very nervous about finding a new vet" for their "baby," especially those with existing health issues, the clinic's ability to foster trust and satisfaction is paramount. The atmosphere is cultivated through the caring demeanor of the staff and veterinarians, making pet owners feel heard and their concerns taken seriously. This focus on comfort and clear communication helps establish a bond of trust, which is crucial for long-term veterinary relationships.
As a full-service Pet Hospital, Pellissippi Veterinary Hospital provides a wide array of comprehensive healthcare services to address the various stages and needs of a pet's life. Their commitment to providing the "highest standard of care" is supported by their equipped facility and experienced staff. Key services typically offered include:
Comprehensive Healthcare Services: This is the core of their offerings, encompassing general wellness exams, tailored vaccination programs, and effective parasite control (including flea, tick, and heartworm prevention). Routine check-ups are essential for preventative care, allowing for early detection and management of potential health issues. The clinic emphasizes their promise to provide "quality care at every stage of your pet's life."
Diagnostic Services: To ensure accurate diagnoses, Pellissippi Veterinary Hospital is "well equipped with advanced equipment and technologies." This includes comprehensive in-house testing for accurate diagnosis, digital X-ray capabilities, and FAST scan ultrasound. These tools allow for prompt and precise identification of medical conditions.
Medical Treatment: The hospital offers a wide variety of medical services for the treatment of various conditions and diseases. This ranges from managing common illnesses to addressing more complex internal medicine cases.
Surgical Services: Pellissippi Veterinary Hospital features a dedicated "surgical suite" and provides a wide variety of surgical services. This includes routine procedures such as spaying and neutering, as well as other soft tissue surgeries necessary for a pet's health. They aim to provide "complete care for our patients."
Dental Services: The clinic has a dedicated "dental suite" and offers preventative dental care, which is crucial for overall pet health. This typically includes professional dental cleanings, extractions, and addressing other oral health concerns.
Exotic and Pocket Pet Medicine: A notable and highlighted service is their expertise in "ecxotic and pocket pet medicine." This makes them a valuable resource for owners of less common pets like birds, reptiles, small mammals (e.g., guinea pigs, hamsters, rabbits), and potentially other species, as Dr. Hall is specifically mentioned for his care with an African Grey parrot. This specialized service requires distinct knowledge and equipment, setting them apart from many general practices.
Pharmacy Services: An on-site "pharmacy" ensures convenient access to prescribed medications, allowing for immediate treatment and continuation of care.
Professional Grooming: In addition to medical services, the hospital also offers "professional pet grooming," providing a convenient option for clients to maintain their pets' hygiene and appearance in one location.
Pet Food Recalls Information: Their website provides information on pet food recalls, demonstrating a commitment to pet safety and health beyond direct medical care.
Based on customer testimonials and information from their official website, several key features and strengths of Pellissippi Veterinary Hospital stand out:
Highly Informative and Thorough Veterinarians: Clients consistently praise the veterinarians for being "extremely informative and helpful." The ability to "explain conditions in more detail than his previous vet" highlights a commitment to client education and transparency. Dr. Hall is specifically mentioned for being "nice and caring" and answering "all our questions."
Specialization in Exotic Pet Care: The clinic's capacity for "ecxotic appointments quick, within a couple days" and the positive feedback regarding their exotic pet services (e.g., Dr. Rick Hall with an African Grey parrot) is a significant differentiator. This specialized expertise fills a crucial need in the community for owners of non-traditional pets.
Compassionate and Caring Staff: The entire team, from the "office girls" to the veterinarians, is described as "nice" and "caring." They succeed in making "you and your pet feel welcome," fostering a supportive and empathetic environment crucial for building trust.
Affordable and Moderate Pricing: For their specialized exotic pet services, clients note that "the prices here are moderate" and "not as expensive compared to most ecxotic pets." This suggests a commitment to providing quality care at reasonable rates, making advanced services more accessible.
Dedication to Patient History and Personalized Care: The veterinarian taking "the time to read over his history" and providing detailed explanations demonstrates a commitment to personalized care based on each pet's unique background and health needs.
Trust and Satisfaction: New clients express strong satisfaction and trust, stating they are "glad I found a vet that I trust with my baby!" and will "Will be back." This indicates a high level of client retention and positive word-of-mouth potential.
Advanced Facilities: Their stated "advanced equipment and technologies" including in-house testing, digital X-ray, FAST scan ultrasound, and dedicated surgical and dental suites, underscore their capability to provide high-standard medical care.
Pellissippi Veterinary Hospital actively promotes its services through its comprehensive offerings and client-focused approach. While specific limited-time offers are not provided in the reviews, the following aspects serve as significant promotional points:
New Client Welcome: Their website explicitly states, "Pellissippi Veterinary Hospital welcomes you!" and has a "New Client" section, indicating they actively seek and facilitate the onboarding of new patients. They aim to be a long-term partner in pet healthcare.
Accessibility for Exotic Pet Appointments: The ability to get an "ecxotic appointment quick, within couple days" is a strong promotional point for owners of non-traditional pets, as such specialized appointments can often have long wait times at other facilities.
Online Presence and Resources: The hospital maintains a website that provides detailed information about their services, an "About Us" section, a "Calendar" for important dates, and information on "Pet Food Recalls." They also offer an "Online Pharmacy" and allow clients to "Schedule Appointment Online," promoting convenience and digital engagement.
Focus on Affordability: The mentioned "moderate" prices, particularly for exotic pets, are a key promotional factor, appealing to owners who seek quality care without prohibitive costs. They emphasize providing "quality care for your pet at prices you can afford."
Comprehensive Service Range: Highlighting their full range of services, from preventative care and advanced diagnostics to surgery, dental care, and grooming, positions them as a one-stop shop for all pet health needs.
Convenient Hours: Their operating hours from Monday to Friday (7–11:30 AM, 1–5:30 PM, with a lunch break) provide consistent availability for pet owners.
For more detailed information on specific services, current pricing, or to schedule an appointment for your pet, including exotic companions, prospective and existing clients are encouraged to contact Pellissippi Veterinary Hospital directly. They can be reached by phone at (865) 691-8387 or +1 865-691-8387. Their dedicated team is ready to provide compassionate and informative care for all your "fur babies."
Pellissippi Veterinary Hospital Photos










Pellissippi Veterinary Hospital Location
1727 Schaeffer Rd, Knoxville, TN 37932, USA
Reviews
I just moved here from Pennsylvania a few months ago and was very nervous about finding a new vet for my cat. He has some health issues and it’s crucial to find a vet that takes them seriously. The vet who helped us was extremely informative and helpful. She took the time to read over his history and explained his conditions to me in more detail than his previous vet. I really am satisfied with my experience and glad I found a vet that I trust with my baby!
May 26, 2022 · Chelsea GeislerWe was able to get an ecxotic appointment quick, within couple days. The office girls was nice. It is a small comfy place. They make you and your per feel welcome. Dr.Hall was nice and caring to out animals. He answered all our questions. The prices here are moderate. The prices are not as expensive compared to most ecxotic pets. Will be back.
Aug 08, 2017 · Kelley KeeToday I brought in Hippo, my 10 yr old turtle, to be seen by Dr. Mays and I couldn’t be happier with my experience! Having someone be knowledgeable about your pet is one thing, but having them love your pet like their own is even better! If Hippo ever needs anything we will definitely be coming back here!!!
Jan 07, 2021 · Ash SelbyThis review is long overdue. Absolutely incredible veterinary service!! Pellissippi Veterinary Hospital has taken care of all of my fuzzies for 22 years. Dr. Hall and Dr. Mays go above and beyond to provide exemplary care. I'm so grateful for their professionalism and empathy. We had to make the difficult decision to help our sweet boy cross over to a more peaceful place. Dr. Mays and staff were compassionate and understanding. Dr. Mays made it light-hearted and easier to cope. My husband and I felt a relief that was incomprehensible. We knew he was finally chasing those tennis balls again! Today, I picked up my sweet boy's ashes. He would've been 19 in July. I was emotional, and the office staff gave that quiet understanding comfort. Dr. Mays included a beautiful card to express her condolences. Thank you to Pellissippi Veterinary Hospital and all the staff through the years. You will always remain our #1.
Mar 15, 2024 · Laura BrummittOur best and favorite vet ever! We came here originally years ago due to our doberman and the owner then being a doberman lover/expert. Best staff! They love our dogs just as much as we do (sometimes it might be more, haha). Prices are fair, and services are super quick!
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