Oak Tree Veterinary Hospital ico

Oak Tree Veterinary Hospital

Pet HospitalOhioCuyahoga CountyCleveland HeightsSouth Taylor Road

1794 S Taylor Rd, Cleveland Heights, OH 44118, USA

4.0

0 stars. Absolutely horrible place, yeah the techs and Dr may be nice but they feed of your emotional vulnerability and charge for whatever they can in a time of distress. They prioritize profit over genuinely caring for your animal. We brought our cat in for urinary issues, and she wasn’t getting better so brought her back for a check up. She ended up being hospitalized (?) and ran all these tests on her, just for the vet to call me and say “I’ve been only been a vet for 3 years so idk what’s wrong with her, either take her to the ER or just bring her home and wait for her to pass”….. $1,600 out the door with no answer or even a “maybe this is what’s wrong”, absolutely no clarity on what was happening. Just a “sorry let us know how we can help”. AND THEN quoted me another $870 to euthanize her! So over $2,500 for NO answers and a dead cat?? I got a second opinion the next day…. She has beginning stages of kidney disease and needed a change in her food, already 2 days later and she’s feeling better and acting more herself! Absolutely unbelievable…how does a vet not know that high potassium in cats is #1 symptom in kidney disease/failure. All I had to do was google her test results and I knew right away. Just know if you bring your pet here, you will be paying for their fancy new building and they don’t actually care about your pet- just money. Expect unexpected charges, paying more than you were quoted/estimated, and guilt tripped by everyone that sees your pet. I wouldn’t recommend this place to even my worst enemy.

Kellsie Giordano
  • Overview
  • (216) 321-6040
  • www.oaktreevet.net

Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Welcome to Oak Tree Veterinary Hospital

This introduction addresses Oak Tree Veterinary Hospital, located at 1794 S Taylor Rd, Cleveland Heights, OH 44118, USA. Operating under the platform category of a Pet Hospital, Oak Tree Veterinary Hospital is intended to provide veterinary services and potentially sell related goods for the health of local pets. However, the following introduction is based on publicly available customer reviews that raise significant concerns regarding their practices. Therefore, local users are strongly advised to consider these experiences carefully.

Information regarding the environment of Oak Tree Veterinary Hospital is limited in the provided reviews, though one review mentions their "fancy new building," suggesting a modern or recently renovated facility. However, the focus of the feedback is overwhelmingly on the quality of care and billing practices rather than the physical surroundings. While a modern building might imply updated equipment, the reviews suggest that the environment might not correlate with the quality of veterinary service experienced by some customers. Local users considering this hospital should be aware that the aesthetic appeal of the facility may not reflect the overall experience reported by some pet owners.

The services that Oak Tree Veterinary Hospital likely offers, as a Pet Hospital, would typically include diagnostics, medical treatments, surgery, preventative care, and potentially end-of-life services. One review mentions bringing a cat in for urinary issues, which led to hospitalization and various tests. Another discusses treatment for a dog's chronic ear infections and allergies, including a prescription diet. The hospital also quoted for euthanasia and cremation services. However, the critical feedback questions the efficacy and cost-effectiveness of these services. One customer felt they received "barebones minimal care" despite incurring significant expenses. Another described a lack of a clear diagnosis and felt pressured into expensive treatments and tests that did not yield results. The discrepancy in cremation costs compared to another facility also raises concerns about pricing for certain services. Local users should inquire in detail about the costs and expected outcomes of any services their pet might require.

Several features of Oak Tree Veterinary Hospital emerge from the negative reviews, though they are presented critically. One apparent feature is their billing practice, which some customers describe as prioritizing profit, leading to unexpected and high charges. The pressure to purchase prescriptions exclusively through them is also noted. Another concerning feature, according to one review, is the potential for a lack of diagnostic clarity, even after expensive testing, and a perceived lack of proactive care. The contrast in cremation costs and the charge for a minimal "ear cleaning" further highlight potential issues with their pricing transparency and value. While the reviews mention the staff and doctors might seem "nice," this is juxtaposed with the feeling of being exploited financially during vulnerable times. These reported features should be carefully considered by local users.

No promotional information is included in the provided text. Given the strong negative feedback regarding pricing and value, it is unlikely that promotional offers would negate the concerns raised by these customers. Local users should focus on understanding the standard costs of services and the potential for unexpected charges based on the experiences shared in the reviews, rather than looking for discounts.

The provided customer reviews paint a very negative picture of Oak Tree Veterinary Hospital. Multiple reviewers express concerns about excessive charges, a perceived prioritization of profit over patient care, and a lack of effective treatment or clear diagnoses despite significant financial investment. One customer's experience with their cat's urinary issues culminating in a recommendation for euthanasia after expensive tests, only for a second opinion to reveal a manageable condition, is particularly alarming. The high quotes for cremation and the billing for a minimal ear cleaning also raise red flags about their pricing practices. Furthermore, the difficulty in finding solutions for chronic conditions and the pressure to buy prescription food exclusively from them are additional points of concern. These reviews collectively suggest a pattern of potentially overcharging for services that may not be effective or clearly explained.

For local users in Cleveland Heights, OH, considering Oak Tree Veterinary Hospital, it is crucial to carefully weigh the experiences shared in these reviews. The feedback strongly suggests potential issues with high costs, unexpected charges, a perceived lack of thorough care and diagnostic ability in at least some cases, and a focus on financial gain. While individual experiences can vary, the consistency of these negative themes across multiple reviews should serve as a serious warning. Local pet owners might want to seek second opinions or explore other veterinary options in the area before entrusting their pets to Oak Tree Veterinary Hospital based solely on this feedback.

As a Pet Hospital located in Cleveland Heights, OH, Oak Tree Veterinary Hospital can be contacted at (216) 321-6040. However, prospective clients should be aware of the significant concerns raised in the available customer reviews regarding their pricing, diagnostic capabilities, and overall approach to patient care. It would be prudent for local residents to conduct further research and consider these negative experiences before deciding to bring their pets to this facility.

In conclusion, the available customer reviews for Oak Tree Veterinary Hospital in Cleveland Heights, OH, present a concerning picture, with multiple accounts of high costs, questionable diagnostic outcomes, and a perceived prioritization of profit over genuine animal care. Local users are strongly advised to consider these negative experiences and potentially seek alternative veterinary care providers.

Oak Tree Veterinary Hospital Photos

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Oak Tree Veterinary Hospital Location

1794 S Taylor Rd, Cleveland Heights, OH 44118, USA

Reviews

0 stars. Absolutely horrible place, yeah the techs and Dr may be nice but they feed of your emotional vulnerability and charge for whatever they can in a time of distress. They prioritize profit over genuinely caring for your animal. We brought our cat in for urinary issues, and she wasn’t getting better so brought her back for a check up. She ended up being hospitalized (?) and ran all these tests on her, just for the vet to call me and say “I’ve been only been a vet for 3 years so idk what’s wrong with her, either take her to the ER or just bring her home and wait for her to pass”….. $1,600 out the door with no answer or even a “maybe this is what’s wrong”, absolutely no clarity on what was happening. Just a “sorry let us know how we can help”. AND THEN quoted me another $870 to euthanize her! So over $2,500 for NO answers and a dead cat?? I got a second opinion the next day…. She has beginning stages of kidney disease and needed a change in her food, already 2 days later and she’s feeling better and acting more herself! Absolutely unbelievable…how does a vet not know that high potassium in cats is #1 symptom in kidney disease/failure. All I had to do was google her test results and I knew right away. Just know if you bring your pet here, you will be paying for their fancy new building and they don’t actually care about your pet- just money. Expect unexpected charges, paying more than you were quoted/estimated, and guilt tripped by everyone that sees your pet. I wouldn’t recommend this place to even my worst enemy.

May 02, 2025 · Kellsie Giordano

I’m only making this review as a warning to pet owners. This vet will charge you the actual highest amount, provide very barebones minimal care, and spam your email and phone with excuses to come back. When our cat died, for cremation services we were quoted just under $1000. We were desperate and mourning, but luckily the Cleveland APL quoted us barely even $100 for cremation, box, and a clay mold of his paw. They also showed more compassion in that one interaction in person than the entire staff showed us through the entirety of his decline. Our dog also suffers from chronic ear infections and several allergies, we had taken our dog there to try and fix this problem and racked up several thousand dollars in vet bills. No solution to her allergies were given except a monthly food prescription that would cost us even more money and we were told we could only buy it through them. I then took to social media to ask for help and for replacement vets and got several great recommendations as well as a friend of mine who used to work in the veterinary field to come up with a diet for our dog who is now very happy and healthy. I also have to include this because to this day this still blows my mind. In my last visit here, my vet noticed that there was some ear wax coming out of my dog’s ear and wiped it away with a tissue. I then told them that these vet bills were becoming brutal and borderline begged them for just a refill of her pills and to hopefully be able to work with us on price. At this time what I was paying for our dogs allergies and our cats easy passing was more than our mortgage payment. They then handed me one of the largest vet bills I had ever seen in my life, for what was supposed to be a routine check up. Also on there was a $35 charge for an ear cleaning which was the wiping of my dogs ear with a tissue. I will never go back, and I don’t think you should either.

May 06, 2025 · Max Mosser

They are nice, but they charge double then other vet and charge so much for every little thing. They wouldn't say that some vaccine are optional. I paid 350 dollars on first time vaccination . Then yesterday I took my new puppy to a different vet and it was 140 dollars less. And suddenly the would charge for an upcoming presidure that was not needed.

May 08, 2025 · Rivka Nilsson

I've dealt with them several times and in every aspect they were bad and just pushing for more money. First was a cat that had some tiny kidney stones. Vet immediately said my cat needed a $4000 surgery and she wouldn't budge on it, even when I told her I didn't have that money. Instead, I put my cat on urinary tract health food, and years later she's still fine, and has been verified as fine by a different vet. Every time I've gone back, it's been a bad situation. My wife brought a dog there to be euthanized recently—a dog with a failing heart, could barely breathe, and couldn't walk. The vet tech guilt-tripped my wife for not doing $1000 in testing first, then gave her attitude and implied my wife was trying to put down a perfectly healthy dog. The euthanasia was also nearly $800. I had friends take puppies here, and this vet charges about twice as much as every other vet, so they don't take their puppies there anymore. Do not recommend under any circumstances.

Apr 20, 2025 · Armon Nicholson

Oak Tree Animal Hospital is a fantastic vet service for both my cat and my dog. The techs are always so friendly and great with the animals, the secretaries are always knowledgeable and kind, and Dr. Oakes is my pets best friend every time they are in the office to see him. I can't recommend Oak Tree enough!

Dec 11, 2023 · Andrew Stiltner

Pet Hospital