North Tama Veterinary Clinic ico

North Tama Veterinary Clinic

Pet HospitalIowaTama CountyTraer2nd Street

532 2nd St, Traer, IA 50675, USA

4.0

They completely misdiagnosed my small dog who had cancer—until it was too late for treatment. They sent me to another vet for X-rays because they didn’t have one—then they never even bother to follow up to find out the results!!! I had never had a dog before and had trusted them to actually give a damn about her. I finally went to Iowa State University for a diagnosis because they’re the best in the state. When they informed me it was too late for treatment I was devastated and howling in pain in one of their checkup rooms. She was my best friend. She remained quietly by my side after I went through multiple traumatic back surgeries and had to learn how to walk again. She comforted me and gave me strength to carry on when all I wanted to do was die. I knew I had failed my beloved dog because I trusted the North Tama Veterinary Clinic! I’m haunted by the fact that she was in pain during the time that I didn’t realize they couldn’t be trusted. I could only take her home and hold her for the last days of her life. THEN when I called them and explained it was time for her to be euthanized they told me THEY WERE TOO BUSY!!! She was in PAIN but they were too busy for a dog they had been seeing since she was a puppy!!! I literally BEGGED THEM to help her! They then told me they could SQUEEZE HER IN but I couldn’t be even a second late because the vet was going out to do preg tests on some cattle. I had to get there immediately. Apparently large animals is where the big bucks are. Then BEGGED them to come to my home so she wouldn’t be scared. I live 2 blocks away and they would drive by my house anyway. I told them I would pay ANY amount to money, I would do anything they wanted. They wouldn’t even consider it. When I took her in they wouldn’t allow me in the room. I threw a fit until they allowed it. I didn’t want her to be alone and frightened. They wanted her to remain on the cold metal table while she died too!!!! F that! I held her in my arms, rocking her and telling her she was the best dog ever. I didn’t break down until later. I’m crying again as I write this. It’s been 10 years since she died. The heartbreak never ends. Do NOT go to the NT Vet if you care about your pet!!! I use the vet in a different town now. They actually CARE about my second dog.

Lyla Whannel
  • Overview
  • (319) 478-8411
  • www.northtamaveterinaryclinic.com

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to North Tama Veterinary Clinic

Welcome to the local introduction of North Tama Veterinary Clinic, a Pet Hospital located at 532 2nd St, Traer, IA 50675, USA. You can reach them at (319) 478-8411 or their mobile number +1 319-478-8411. The available information includes two contrasting customer reviews, providing differing perspectives on the clinic's services.

Details regarding the environment of North Tama Veterinary Clinic are not explicitly mentioned in the provided reviews. Typically, a Pet Hospital aims to provide a clean and organized space for consultations, treatments, and potentially other services. This would generally include examination rooms and a reception area. One review describes being in a "checkup room" at Iowa State University, which implies that North Tama Veterinary Clinic may have similar spaces for examining animals. However, the reviews do not offer any specific descriptions of the clinic's ambiance, facilities, or overall environment. Local users seeking information on this aspect may need to contact the clinic directly or look for additional online resources.

The services offered by North Tama Veterinary Clinic can be partially inferred from the customer experiences. One review details a situation involving a misdiagnosis of cancer in a small dog, the clinic's lack of on-site X-ray facilities (requiring a referral to another vet), and an alleged lack of follow-up. This suggests that while they offer diagnostic services that may involve referrals, their diagnostic accuracy, at least in this instance, was called into question. The same review also mentions attempting to arrange euthanasia, indicating that this end-of-life service is likely provided. The second review mentions taking a cat to the clinic and receiving a follow-up call the next day, suggesting general medical care for pets is also offered. However, the full range of services, such as surgical procedures, dental care, or preventative medicine, is not detailed in these reviews. Local pet owners should contact the clinic directly to inquire about the specific services they provide.

The features of North Tama Veterinary Clinic, as perceived through the lens of the customer reviews, present a mixed picture. One feature appears to be the availability of veterinary consultation and treatment for small animals, as evidenced by both the dog and cat experiences. However, a significant point raised in one review is the absence of an on-site X-ray machine, which necessitated a referral. Another feature, negatively portrayed, is the clinic's alleged prioritization of large animal care (specifically pregnancy tests on cattle) over what one customer felt was an urgent need for euthanasia for their pet. Conversely, the second review highlights a positive follow-up call, suggesting a level of care and attention to patient well-being, at least in that instance. The conflicting experiences make it difficult to definitively characterize the clinic's features. Local users should consider these differing accounts when evaluating the clinic.

Regarding promotional information, there are no specific promotions, discounts, or special offers mentioned in the provided reviews. Therefore, we cannot comment on any promotional activities that North Tama Veterinary Clinic might be engaged in. Local users interested in such information would need to contact the clinic directly.

In conclusion, North Tama Veterinary Clinic in Traer, IA, is a Pet Hospital that has received contrasting feedback from its customers. One review recounts a deeply negative experience involving a perceived misdiagnosis, lack of follow-up, and difficulties arranging compassionate end-of-life care, leading the reviewer to strongly advise against using the clinic. In contrast, the other review describes a positive experience with the care provided to a cat, including a follow-up call. These differing accounts suggest that experiences at North Tama Veterinary Clinic can vary. Local users should carefully consider these perspectives when making decisions about their pet's veterinary care. It would be prudent to seek additional information or perhaps speak directly with the clinic to form a comprehensive understanding of their services and approach.

For pet owners in Traer, IA, and the surrounding areas, North Tama Veterinary Clinic presents itself as a local option for pet healthcare. However, the significant disparity in the provided customer reviews warrants careful consideration. The detailed negative account raises serious concerns about diagnostic capabilities, follow-up procedures, and the handling of end-of-life situations. Conversely, the positive, albeit brief, review suggests satisfactory care in at least some instances. Potential clients are strongly advised to weigh these contrasting experiences and perhaps seek further information from other sources or by directly contacting the clinic to discuss their pet's specific needs and the clinic's practices.

In summary, North Tama Veterinary Clinic, located in Traer, IA, is a Pet Hospital with a mixed record based on the two provided customer reviews. While one customer reported a positive experience, the other detailed a deeply distressing situation. Without further information, it is challenging to provide a uniformly positive or negative introduction. Local users should acknowledge these differing viewpoints and conduct their own due diligence to determine if this clinic meets their expectations for veterinary care. Contacting the clinic directly to inquire about their services, facilities, and approach to patient care is recommended.

North Tama Veterinary Clinic Photos

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North Tama Veterinary Clinic Location

532 2nd St, Traer, IA 50675, USA

Reviews

They completely misdiagnosed my small dog who had cancer—until it was too late for treatment. They sent me to another vet for X-rays because they didn’t have one—then they never even bother to follow up to find out the results!!! I had never had a dog before and had trusted them to actually give a damn about her. I finally went to Iowa State University for a diagnosis because they’re the best in the state. When they informed me it was too late for treatment I was devastated and howling in pain in one of their checkup rooms. She was my best friend. She remained quietly by my side after I went through multiple traumatic back surgeries and had to learn how to walk again. She comforted me and gave me strength to carry on when all I wanted to do was die. I knew I had failed my beloved dog because I trusted the North Tama Veterinary Clinic! I’m haunted by the fact that she was in pain during the time that I didn’t realize they couldn’t be trusted. I could only take her home and hold her for the last days of her life. THEN when I called them and explained it was time for her to be euthanized they told me THEY WERE TOO BUSY!!! She was in PAIN but they were too busy for a dog they had been seeing since she was a puppy!!! I literally BEGGED THEM to help her! They then told me they could SQUEEZE HER IN but I couldn’t be even a second late because the vet was going out to do preg tests on some cattle. I had to get there immediately. Apparently large animals is where the big bucks are. Then BEGGED them to come to my home so she wouldn’t be scared. I live 2 blocks away and they would drive by my house anyway. I told them I would pay ANY amount to money, I would do anything they wanted. They wouldn’t even consider it. When I took her in they wouldn’t allow me in the room. I threw a fit until they allowed it. I didn’t want her to be alone and frightened. They wanted her to remain on the cold metal table while she died too!!!! F that! I held her in my arms, rocking her and telling her she was the best dog ever. I didn’t break down until later. I’m crying again as I write this. It’s been 10 years since she died. The heartbreak never ends. Do NOT go to the NT Vet if you care about your pet!!! I use the vet in a different town now. They actually CARE about my second dog.

Aug 12, 2024 · Lyla Whannel

Took my cat here, and the next day they called to check up on him and see how he was. I do recommend this place as the employees and the vetinarian did a great job taking care of him. 😊

Sep 19, 2020 · Sebastian Vanderkolk

I took my small cat in (10-11 months old). We found out that she had kidney failure. My two options were to keep her in the clinic for 5 days or put her down. Being as though we had just lost our family dog at the beginning of the week, losing another animal was not what I wanted. So I opted to keep her in the clinic. However, I had done some more thinking and felt I had made the right choice to put MY cat down as I didn't want her to suffer the rest of her life with kidney failure. So yesterday, I went through all the emotional distress to say goodbye to my cat and sign all the paperwork for her euthanization. Later yesterday evening, the vet (Dr. Schlesser) gives me a call to tell me she was at the clinic for my cats euthanasia, but however has gained an emotional attachment to MY cat during her care and if they could find someone to take over her care, would it be okay if they continued on treating her. Not having much time to think that over as we were on the phone, I said by all means if you can find someone that has the means and the funds to help her for the rest of her life then go for it. However now that I think about the situation, it felt like a slap in my face as if I was not also emotionally invested in this sweet baby. As a healthcare worker myself, I cannot get emotionally attached to everyone I take care of, and I would assume the same goes for vets. Both positions have to go through with the hard choices sometimes. So for this vet to allow me to go through that emotional distress of euthanasia, to then override my decision and let MY cat live without her being MY cat has me a bit peeved and I will not be visiting them again.

Dec 03, 2023 · Mikayla Hlubek

This is long over due. I've been taking my pets to them for years. My cat Ghost, awhile back had a bowel obstruction. They had to keep him for a couple days to get it taken care of. Not only did they not charge me for hospitalization but boarding because he was "a joy to have and a really cool cat" they stayed open longer than nessicery for me to come and get him after I got off of work. Recently, my cat Squeaks, had an eye infection due to terrorizing the other three lol and they got her in right away. Within the first dose of the meds, a night and day difference. They LOVE our fur babies as much as we do. Kudos and keep it up!!

Apr 19, 2022 · stephanie Jacobson

Dr. Abbey Smith DNM is outstanding for seeing our Bubby so quickly this weekend. We are grateful for her care for our furbaby. Gave us peace of mind knowing she truly is the best!

Jan 09, 2023 · Cindy Cooper

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