North County Veterinary Hospital ico

North County Veterinary Hospital

Pet HospitalMassachusettsBerkshire CountyNorth AdamsCurran Memorial Highway

838 Curran Memorial Highway, North Adams, MA 01247, USA

4.0

Awful customer service. I wanted some simple advice on how to make my hamster more comfortable in their last phase of life, and they couldn’t have been more unprofessional and rude humans. Caring for animals you would expect a level of kindness and empathy and these employees had none.

Brittany Tassone
  • Overview
  • (413) 664-4570
  • www.northcountyvet.com

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to North County Veterinary Hospital

Welcome to North County Veterinary Hospital, a Pet Hospital located at 838 Curran Memorial Highway, North Adams, MA 01247, USA. Serving the North Adams community and the surrounding New England region, we strive to provide knowledgeable and compassionate veterinary care for your beloved pets. As a Pet Hospital, we aim to be a trusted resource for all your animal health needs, offering a range of services and potentially pet-related goods to support the well-being of your furry companions.

Information regarding the specific environment of North County Veterinary Hospital is limited in the provided reviews. However, one positive review highlights the welcoming nature of the clinic, stating that the doctor and staff are "kind" and "especially loving" towards a specific breed, a German Shepherd. This suggests a caring and friendly atmosphere, at least in the interactions experienced by some pet owners. In contrast, another review describes a negative experience with customer service, citing "unprofessional and rude humans" and a lack of "kindness and empathy." This conflicting feedback indicates that experiences may vary, and while some clients find the environment and staff to be positive, others may have encountered issues with customer service.

The services offered at North County Veterinary Hospital appear to encompass general veterinary care for companion animals. The positive review mentions that the doctor and staff are "knowledgeable" and "very thorough," indicating a commitment to providing comprehensive medical attention. They also highlight the practice's diligence in following up on tests "asap," suggesting efficient and attentive patient management. While the specific types of tests and procedures are not detailed, it can be inferred that the hospital offers diagnostic services and treatment for various pet health concerns. Given the positive mention of care for a German Shepherd, it is likely that they provide services for dogs of all breeds and sizes, and potentially other common household pets as well.

A key feature of North County Veterinary Hospital, as highlighted by one positive review, is the knowledgeable and caring nature of the veterinarian and staff. The reviewer specifically notes their loving attitude towards their German Shepherd, indicating a team that goes beyond just providing medical care to show genuine affection for their patients. This can be a significant factor for pet owners seeking a veterinary practice where their animals are treated with kindness and understanding. The thoroughness in their approach and the prompt follow-up on tests also suggest a commitment to high-quality medical care.

However, it is crucial to acknowledge the contrasting negative review, which cites "awful customer service" and a lack of empathy when seeking advice for a hamster in its final stages of life. This feedback raises concerns about the consistency of customer service and the level of compassion extended to all types of pet owners and situations. While this appears to be an isolated negative experience in the provided reviews, it is important to consider this perspective alongside the positive feedback.

Based on the available information, it is difficult to definitively assess the full range of services offered by North County Veterinary Hospital. However, the positive review suggests a focus on thorough diagnostics and treatment, at least for canine patients. It is reasonable to assume that they also provide routine wellness care, vaccinations, and other general veterinary services. To obtain a complete list of services offered, it would be best to contact the hospital directly.

As a Pet Hospital, North County Veterinary Hospital likely offers some pet-related goods for sale to their clients. These may include prescription medications, specialized pet foods, and other veterinary products aimed at supporting the health and well-being of animals under their care. The convenience of purchasing these items directly from the veterinary hospital can be beneficial for pet owners. For specific information on the types of products available, please contact the hospital.

Currently, there is no specific promotional information available in the provided reviews for North County Veterinary Hospital. Local users interested in learning about any potential special offers, new client discounts, or loyalty programs are encouraged to contact the hospital directly at (413) 664-4570 or +1 413-664-4570.

In conclusion, North County Veterinary Hospital in North Adams, MA, presents a mixed picture based on the limited available reviews. While one client praises the knowledgeable, kind, and loving care provided to their German Shepherd, along with thoroughness and prompt follow-up, another reports a very negative experience with customer service and a perceived lack of empathy. Potential clients may want to consider these contrasting perspectives when making their decision. For those prioritizing a veterinary team that shows love and care for their pets and provides thorough medical attention, North County Veterinary Hospital may be a good fit. However, individuals who place a high emphasis on consistently excellent customer service may want to inquire further about the hospital's approach to client interactions. For detailed information about their services, environment, and any potential promotions, contacting the hospital directly is recommended.

North County Veterinary Hospital Photos

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North County Veterinary Hospital Location

838 Curran Memorial Highway, North Adams, MA 01247, USA

Reviews

Awful customer service. I wanted some simple advice on how to make my hamster more comfortable in their last phase of life, and they couldn’t have been more unprofessional and rude humans. Caring for animals you would expect a level of kindness and empathy and these employees had none.

Jan 16, 2025 · Brittany Tassone

The Dr and staff are knowledgeable, kind and especially loving to our German Shepherd! He loves them and so do we, they are very through and follow up on all the tests they run asap. We recommend them highly!

Nov 23, 2024 · Louise Lydon

Everything about North County Vet is great and that is why I continue to travel so far to continue Rocco’s services. Dr. Lindsey takes pride in what she does and I appreciate her time and efforts. It was great to have been a part of Rocco’s appointment for the first time since Covid so I think you made my experience the best it could be. Thank you!

Aug 12, 2023 · Lindner Stephanie

We had to change vets unexpectedly and North County VH was happy to take us as a "temporary" patient. The staff was extremely helpful and Lindsey, our vet, was wonderful and very experienced. My dog Admiral had a happy trip!

Jul 19, 2021 · Max Dilthey

Compassionate and caring...Helped me out during a very difficult unexpected time and made sure my wishes were respected and met. Shipped my beloved pets remains across state lines to get her back to me. She was packed with care and love. Appreciated every member of the team that I interacted with.

Nov 26, 2023 · Val U

Pet Hospital