Hoffman Veterinary Clinic

Hello pet owners in Salem, Oregon! If you are looking for a Pet Hospital to care for your animal companions, Hoffman Veterinary Clinic, located at 2585 Lancaster Dr NE, Salem, OR 97305, USA, is one option to consider. As a local Pet Hospital, they aim to provide veterinary services and potentially offer related products for the health of your pets. To help you make an informed decision, this introduction will objectively present the information available from recent customer reviews regarding their environment, services, features, and pricing.

Based on the provided reviews, it appears that Hoffman Veterinary Clinic has undergone a change in ownership, which has impacted recent customer experiences. One earlier review expresses strong satisfaction, praising their "awesome team" and the excellent care provided, stating it was the "best I been 2." This positive feedback suggests that under previous management, the clinic was well-regarded for its work and the quality of its team.

However, a more recent and detailed review paints a different picture, highlighting concerns about pricing transparency and staff demeanor under the new ownership. This customer, who had been taking their dogs to Hoffman Veterinary Clinic for 13 years, initially found the staff "super personable" and the prices "affordable." However, post-ownership change, they noticed a significant increase in prices and a decline in the quality of the staff. Their specific experience with getting their cat neutered involved being quoted different prices multiple times, including one instance where a listed price on the wall was dismissed as being "for the employees for reference not for customers." This discrepancy between the listed price and the quoted price, without a clear explanation, raises concerns about pricing practices.

Furthermore, this customer reported feeling dismissed when they mentioned a previously quoted price, with a staff member allegedly denying that the quote was ever given. Upon picking up their cat, they were presented with yet another different price, significantly higher than the initial quotes and the listed price, ultimately being charged $190.30. The customer stated they received no explanation for this price increase and were denied the opportunity to speak with the person who provided the original quote. This experience led the customer to describe the service as "super unprofessional and very rude" and to decide to seek veterinary care elsewhere, expressing concerns about potential up-charging practices.

Considering these contrasting reviews, it's challenging to definitively describe the current environment and features of Hoffman Veterinary Clinic. While it may have had an "awesome team" and "personable" staff in the past, recent feedback indicates a potential shift. The clinic's services, as a Pet Hospital, would likely still include standard veterinary care such as neutering, as mentioned in the negative review, as well as other common procedures and treatments. However, the feature of "affordable" pricing, which was a positive aspect under previous ownership, is now being questioned by at least one customer due to perceived drastic price increases and a lack of transparency.

There is no promotional information provided in the reviews. The recent negative experience focuses on issues with pricing and staff interaction, suggesting that any prior positive features might have been impacted by the change in ownership. Potential local users should be aware of the recent concerns raised regarding pricing inconsistencies and customer service when considering Hoffman Veterinary Clinic.

As a Pet Hospital, Hoffman Veterinary Clinic likely offers a range of services beyond neutering, such as vaccinations, wellness exams, and treatment for illnesses. They would also likely provide or have access to necessary medications and other pet-related goods. However, the recent customer experience highlights the importance of clarity and consistency in pricing and professional conduct from the staff.

In summary, Hoffman Veterinary Clinic in Salem, OR, has received both positive and negative feedback. While a past review praised their work and team, a more recent review expresses significant concerns about price discrepancies, unprofessional behavior, and a decline in staff quality following a change in ownership. Local pet owners considering Hoffman Veterinary Clinic may want to be aware of these recent experiences and potentially inquire about pricing and service expectations upfront.

For those who wish to contact them, Hoffman Veterinary Clinic can be reached at:

Phone: (503) 585-6793

Mobile: +1 503-585-6793

Address: 2585 Lancaster Dr NE, Salem, OR 97305, USA