Franklin Veterinary Clinic ico

Franklin Veterinary Clinic

Pet HospitalWisconsinMilwaukee CountyFranklinWest Saint Martins Road

9755 W St Martins Rd, Franklin, WI 53132, USA

4.0

Love DR.T ! He’s very knowledgable , friendly , and down to earth . Always appreciate his care . On another note , i feel the need to finally say something . The receptionists are for the most part, friendly and efficient . Melissa is great . Any time I’ve had the unfortunate experience of dealing with Tiffany , she is most unfriendly and rude . She actually greets you with a blank stare to the point of complete uncomfortableness . Very unsettling to deal with this behavior at the Vets office . If it wasn’t for Dr.T being so good , i would take my business elsewhere .

Roxanne Schmidt
  • Overview
  • (414) 425-1955

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to Franklin Veterinary Clinic

Franklin Veterinary Clinic is located at 9755 W St Martins Rd, Franklin, WI 53132. They can be contacted at (414) 425-1955 or +1 414-425-1955.

Customer reviews present a generally positive view of Franklin Veterinary Clinic, with notable strengths and some areas of concern. One reviewer expressed strong appreciation for "Dr. T," describing him as "very knowledgeable, friendly, and down to earth." They highlighted his excellent care and noted that they would continue to use the clinic because of him.

However, the same reviewer raised concerns about the reception staff, specifically mentioning "Tiffany." They described her as "most unfriendly and rude" and noted an "uncomfortable" experience due to her "blank stare" and unsettling behavior. They contrasted this with "Melissa," who they found "great."

Another reviewer shared a long-term positive experience, stating they have been going to Franklin Vet for over a decade. They praised the clinic's "outstanding" care for their first dog, from puppyhood to senior years. They highlighted the "friendly, knowledgeable, and supportive" staff, particularly their assistance during the passing and after-death care of their dog. They continue to bring their current dog to the clinic and highly recommend it, even though they no longer live in the area.

The reviews indicate that Franklin Veterinary Clinic is highly regarded for its knowledgeable and compassionate veterinary care, particularly from "Dr. T." The clinic's long-term clients appreciate the consistent and supportive care provided. However, there are concerns about the reception staff, specifically "Tiffany," whose behavior has been described as unfriendly and unsettling. Potential clients should be aware of this mixed reception experience.

The clinic’s long term customer retention and praise for Dr. T shows a dedication to patient and owner well-being. The mixed reviews for the reception staff indicate that while the veterinary care is excellent, there may be inconsistencies in front desk interactions.

Franklin Veterinary Clinic is recommended for those seeking knowledgeable and compassionate veterinary care, particularly from Dr. T. However, potential clients should be aware of the reported inconsistencies in reception staff behavior.

Franklin Veterinary Clinic Photos

Franklin Veterinary Clinic 1Franklin Veterinary Clinic 2

Franklin Veterinary Clinic Location

9755 W St Martins Rd, Franklin, WI 53132, USA

Reviews

Love DR.T ! He’s very knowledgable , friendly , and down to earth . Always appreciate his care . On another note , i feel the need to finally say something . The receptionists are for the most part, friendly and efficient . Melissa is great . Any time I’ve had the unfortunate experience of dealing with Tiffany , she is most unfriendly and rude . She actually greets you with a blank stare to the point of complete uncomfortableness . Very unsettling to deal with this behavior at the Vets office . If it wasn’t for Dr.T being so good , i would take my business elsewhere .

Sep 23, 2024 · Roxanne Schmidt

I have been going to Franklin Vet for over a decade. They were outstanding with my first dog from puppy to senior. The staff are always friendly, knowledgeable, and supportive. I couldn't have dealt with the passing and after death care of my first dog without their love and support. I have continued to take my current dog to Franklin Vet and that same standard of care has not changed. I highly recommend Franklin Vet Clinic to anyone. I no longer live in the area and but still choose to got to Franklin Vet. 10/10

Mar 29, 2024 · Gil Malis

First visit with our 9 week old maltipoo. Our sweet pup was very sick and they squeezed us in that day. This mama bear was very happy about that! The entire staff was wonderful! So caring and sweet. It was only our first visit but I would highly recommend them. Thanks so much for the wonderful care that Cody received! You guys and gals are AWESOME!

Oct 08, 2020 · lainierupp45

Love Dr T .. and Melissa ..I have found my Vet!

Oct 21, 2024 · toni baranowski

Overall I would give 4 starts but based off our visit today I am tempted to only give one. First, the vet tech seemed as if it was her first day. She asked us “do they need to be weighed?” Every visit we’ve had their weight taken, our cat was also instructed to lose a couple lbs so yes I would assume their weight needed to be taken. We expressed our concerns about our pets and the tech did not relay anything to the vet. Then the vet came in and she seemed to be unaware of the allergic reaction our dog had to a past vaccine. She did give her the antihistamine shot but then told us she “does not read all the files” so she was unaware of how severe our dogs allergic reaction was last time. Our dog also had ear swabs done and she came back with a medication that treats both yeast & bacterial ear infections, when asked which type of ear infection our dog has she responded with “I don’t know the swab was awful but this will treat both types of infection”. We requested our preferred vet for all future visits because we do really love her. We were just caught off guard by the attitude of the tech that helped us & the vet herself. We were told she is a travel vet and many patients don’t like seeing her. Just a warning if your new, don’t make appts with the travel vet. The receptionist was very helpful and kind as always(:

Mar 20, 2023 · Isabel Lachman

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