Five Points Animal Clinic

I was a client of Five Points for several years with my Gold Retriever and our tabby cat. My dog died about 10 days after an elective surgery we had done there. The emergency vet stated there was some type of internal bleeding. I was very close with the dog. A few weeks later my cat started throwing up. I foolishly waited to take him in to Five Points first thing in the morning. He was not doing well by that point. It was 8am and the female working the front desk said the soonest she could give me an appointment was 8:45. I told her I don’t think he was going to make it that long without intervention. I asked her if she could move me up considering the death of my dog two weeks earlier. This offended her and the other tech. They said it was too early to put up with that kind of behavior. I was probably stressed considering the condition of my animal, but that is all I said was surely they could get me something earlier. The last thing they told me was I should find another vet because I wouldn’t be welcome there any longer. I rushed to the emergency vet on the north side of town. I heard my kitty give its last weak mew in the back seat. He was gone when I pulled in the parking lot of CVETS. It was 8:40. To add further insult, I received a letter from the Vet, firing me as a client. He had attempted to call my spouse, but never reached out to me. I am heartbroken that my golden is gone, further dismayed about my cat and the attitude of the vet and his staff.

Polly and Darwin had their first visit here today. The staff was great, the atmosphere was calm and perfect for these two. Dr. Bierman was great, he even got on the ground to examine Polly. Glad we found this office on our first try in Columbia.

Five Points is a great place for your fur baby! I have been coming here for years and we love Dr. Bierman and his staff. Very compassionate and knowledgeable.

I have been bringing my dogs here for the past 4 years and the staff is truly amazing. Dr. Bierman is such a kind human along with his wife and the rest of the staff! He has treated all of my dogs and many fosters I have brought in for care. I currently have a sweet baby with a blood cancer but because of his excellent care, she continues to thrive over a year after we found the cancer was covering 90% of her liver. Would recommend to everyone in Columbia if you want people who treat your babies like their own! Also, the front desk knows me by name which is wonderful when I call and something not great is going on. Shout out to Jenna who is always very wonderful!

We love Five Points Animal Clinic for our cat and dog. Dr Bierman and all of his staff are so caring and efficient!