Epping Road Veterinary Hospital

Epping Road Veterinary Hospital, conveniently located at 120 Epping Rd, Exeter, NH 03833, USA, and accessible via phone at (603) 707-4468 or +1 603-707-4468, stands as a highly recommended and well-regarded "Pet Hospital" serving the Exeter, New Hampshire community and the surrounding Seacoast area. This family-owned hospital is distinguished by its commitment to providing comprehensive, compassionate, and notably, "fear-free" veterinary care, striving to create a positive and reassuring experience for both pets and their owners.

The environment at Epping Road Veterinary Hospital is thoughtfully designed to minimize stress and promote comfort. Upon arrival, clients are greeted by "beautiful grounds, intentionally cared for to provide you and your pets with an uplifting backdrop for your veterinary experience." The facility boasts a large parking lot and a handicap-accessible ramp, ensuring easy access for all visitors. Inside, the atmosphere is described as having "homey decor, a surplus of pet art, and smiling faces," creating a welcoming and friendly ambiance. The lobby is filled with natural light and features soft, pet-friendly music, contributing to a calm waiting area. The hospital also offers a retail display of pet products for Browse. A key feature is "Exam Room 4," which has its own private entrance, specifically designed to offer a stress-free entry for reactive or anxious patients and a contamination-free entry for contagious ones. This demonstrates their proactive approach to managing different patient needs. The main exam rooms are equipped with folding exam tables, allowing for flexibility to suit each pet's size and comfort, whether they prefer elevation or more floor space. Crucially, these rooms are stocked with tools to create a fear-free environment, including non-slip mats, high-value treats, and lickimats. The spacious treatment area serves as the "heart center" of the hospital, housing their in-house laboratory. Beyond the building, the hospital sits on an expansive grassy area, providing a peaceful outdoor space for nervous pets, clients needing fresh air, and hospitalized patients requiring scenic potty walks. This holistic attention to the physical space reflects their dedication to a positive experience for all.

Epping Road Veterinary Hospital offers a full spectrum of veterinary services for dogs and cats, ensuring comprehensive care from preventative measures to advanced medical interventions. Their services include:

• Preventative Care and Wellness Plans: Emphasizing proactive health management through regular check-ups, tailored vaccination protocols, and comprehensive wellness plans designed to keep pets healthy throughout their lives.
• Puppy and Kitten Care: Specialized programs for young animals, covering initial exams, vaccination series, deworming, and early behavioral and nutritional guidance.
• General Surgery: A wide range of surgical procedures, from routine spaying and neutering to more complex soft tissue surgeries, performed with careful attention to patient comfort and recovery. Their state-of-the-art surgery suite is described as "bright, spotless," ensuring a sterile and efficient environment.
• Internal Medicine: Diagnosis and management of various internal diseases affecting the organ systems of pets.
• Dentistry: Comprehensive dental services, including cleanings, extractions, and potentially digital dental X-rays, crucial for maintaining overall pet health.
• Pharmacy: An in-house pharmacy fully stocked with a variety of medications, allowing for same-day dispensing for most prescriptions or refill requests, enhancing convenience for pet owners.
• Laser Therapy: Often used for pain management, reducing inflammation, and accelerating healing for various conditions.
• Skin and Allergy Care: Diagnosis and treatment of dermatological conditions and allergies that commonly affect pets.
• Behavior Consults: Guidance and support for addressing common and complex behavioral issues in pets.
• Geriatric Care: Specialized attention for senior and super-senior pets, focusing on managing age-related conditions, pain management, and maintaining their quality of life.
• Nutrition Consults: Expert advice on appropriate diets and nutritional needs for pets at different life stages and with various health conditions.
• End-of-Life Services: Providing compassionate support and options for pets and their families during difficult end-of-life decisions.
• House Calls: A notable service offering for pets with severe fear of veterinary facilities or for owners unable to transport their pets, demonstrating their commitment to accessibility and fear-free care.

The defining feature of Epping Road Veterinary Hospital, as consistently highlighted by client testimonials, is its "wonderful team" and their unwavering dedication to providing "fear-free care." The team, including the founding owners Dr. Dianne Carey and Dr. Jennifer Cornell, prioritizes the emotional well-being of the animals, implementing techniques and creating an environment that minimizes anxiety. Their approach to veterinary medicine is seen as a "true partnership between provider, client, and patient, honoring the human-animal bond through compassion, collaboration, and education." Clients consistently praise the staff for being "friendly," "professional," "extremely kind," and "always welcoming and loving toward my dogs." The ability to "get me in right away for both visits" and the proactive follow-up with "a phone call or text each time" showcases their efficiency and genuine care for their clients. The team's willingness to "take the time to explain everything and never feel rushed" is a significant advantage, empowering pet owners with knowledge and fostering trust. This level of personalized attention, coupled with their expertise in areas like pain management and geriatric care, makes them highly recommended.

While specific, time-limited promotional offers are not detailed in the provided information, Epping Road Veterinary Hospital likely employs several ongoing strategies to promote their services and value. Given their emphasis on preventative care and wellness, it is probable they offer:

• Wellness Plans: Comprehensive packages that bundle routine care, vaccinations, and other services, often at a discounted rate, to encourage consistent preventative health. Their website explicitly mentions "Wellness Plans."
• New Client Offers: Many veterinary hospitals offer a discounted initial exam for new patients to encourage them to experience the clinic's approach and services.
• Online Pharmacy Convenience: The availability of an online pharmacy for ordering medications and food, complementing their in-house pharmacy, provides a convenient and potentially cost-effective option for clients, which can be seen as a promotional feature.
• Seasonal Promotions: Deals on seasonal treatments like flea/tick prevention or dental cleanings are common.
• Referral Programs: Where existing clients who refer new clients receive a discount or credit on their account.
• Fear-Free Certification: Promoting their "fear-free" approach is a significant marketing and promotional point, appealing to owners of anxious pets or those who prioritize a stress-reducing veterinary experience.

Prospective clients are encouraged to visit the Epping Road Veterinary Hospital website or contact them directly at (603) 707-4468 to inquire about specific current promotions, learn more about their wellness plans, or to schedule a visit. Their commitment to individualized care and a positive patient experience, as reflected in numerous positive reviews, positions them as a top choice for pet owners in the Exeter area seeking dedicated and compassionate veterinary services.