Edgefield Veterinary Hospital, LLC

When I first brought my cat for an appointment I was happy with the service as the vet had a very good hand with her. My cat gets stressed easily and though everything was going to be good. They gave a long list of what could be wrong with my cat but no definitive answer. When we kept calling and brought her back when things got worse we still did not have a clear answer. After 2 months of struggling we made the hard decision to put her down, she was different and probably in pain. As they were the last vet we visited, we called to set up a euthanasia appointment. We were told that we would need to schedule an exam for them to determine if she should be put down. When we asked additional questions we were told that someone was calling in on the other line and that they needed to go. This was extremely unprofessional. We know our cat's behavior and we did not make this decision lightly. You have no right to tell people you need to determine if they should be put down or not. If we ever get a pet again we will never go to this vet. I would never recommend them.

Always professional and go over everything before providing services. I do love Dr Brad best but the other vets are just as good and the staff has always treated my pets with kindness. I really like that they are not owned by a corporation and most of the staff has been there a long time so I don’t feel like we are just a number. They are reasonably priced as well.

I’ve been coming to this vet for a few years because they were somewhat cheaper than other vet offices around but my recent visit was disappointing. I took my cat in for a check-up, and like others have mentioned, the doctor showed little concern for our questions and made us feel dismissed—almost like children—for asking questions. Zero people skills. The doctor gave my cat a shot without even asking for our consent. What if my cat had already received the same vaccine at another vet in the past few years? There was absolutely no communication. Then, we were handed a bill of over $100 without any prior discussion. Most vets inform you of the cost beforehand and ask if you’re comfortable proceeding with the service. We had concerns about our cat, but we were too shocked by the lack of communication and the dismissive attitude to even continue asking questions. Instead of feeling heard, we felt belittled. We won’t be coming back. I already knew this vet wasn’t the best compared to others in the area, but this experience was the worst. I hate giving bad reviews but someone’s pet is going to get hurt without proper communication with the owners and with their prices that I feel they might have raised. It isn’t worth walking out feeling defeated and issues unresolved.

Not the same place it used to be years ago. Horrible experience!! My poor dog took a fall and hurt her back. I brought her there strictly for an evaluation for acupuncture which Dr Barnes informed me he really just did that to "add it to his quiver" so I guess he doesn't do it anymore. So he wanted to Xray my girl who weighs 70lbs and I asked do you want us to carry her back there? He said no I have "strapping" staff who can handle it. Then in walk the geriatric crew with towels. By the time I left there she could not walk at all!!! He sold us some false information about a Librela shot, said there had been NO REPORTED SIDE EFFECTS, wow, what a lie. Then scheduled her back in a month for a second shot. No steroid, no anything. I scheduled that appt with Dr Barnes, the night b4 I was to bring her in I got a call confirming the appt but was told "Dr Stephanie" would be seeing her. I said no Dr Barnes specifically told us to schedule with him. But I kept the appt with "Dr. Stephanie" who was the rudest, ignorant, most dismissive vet I have ever met. Dr Stephanie Andruskevich was absolutely the worst. No people skill at all and no concern for my dog at all. She came in the room and immediately tried to pet my dog while she was with us and I said no, don't do that she guards. She said What? I said she guards, she then said I don't know what you mean? I said you are a vet and you don't know a dog behavior term? I said let me explain, when we are in the room and you, a stranger reach over and try to pet her she will bite you because she is GUARDING us. So she motioned to the unconcerned staff to go get a muzzle and I said no, you are no muzzling my dog. I will hold her. I did and she spent literally 3 seconds feeling her back and stood up and said she has IVDD. I disagreed and she didnt like that. Oh well. When I left I scheduled an appt again with Dr Barnes. I came in 5 days later and told Dr Barnes this whole mess. He apologized and was a little shocked. So were we! After I left that day I made up my mind and called Port City and took my dog to Dr Riggs, a neurologist who is AMAZING. My dog went from non ambulatory to walking and getting up by herself. Then last week I got a call from them saying they forgot to bill me $226.00 for an Xray??? I paid over $500 for a consult, then $146.00 for the appt with Dr Stephanie that was useless and then another appt with Barnes that made me decide to go to Port City. I refused and today I got a registered letter from them stating "our attitude and interaction with their personnel have made it impossible for the doctors and staff to communicate in that fashion" As a result they will be unable to provide any further medical or emergency care for my pets" That is hysterical!!! Did they honestly think we would ever go back there again for any reason?? THEY are all the worst, the staff and the doctors we saw! Dr Barnes stop pushing Librela, there ARE side effects and a lot of them!! READ!!!! Something none of your vets seems to do. But maybe you are getting those good kickbacks for pushing Big Pharma's agenda while no one suffers but poor dogs and their owners that blindly believe you! I can't wait till your doors close!

Avoid this place at all costs. We are moving and must take our cat in the cabin in a small carrier. We looked online and saw all the same responses: talk to a vet, explain the trip and they will help with calming meds. This place has Horrid yelp reviews but I don’t trust yelp. I kept an open mind. All those reviews are right. Despite my wife calling and explaining the Vet acted like medicating him would harm him. It was odd. She seems to not understand science or biology since she said being in a pressurized cabin on a sedative is harmful and no airline suggests that. They don’t—when the pet is checked in and flying in the hold. Our cat (which i explained) would be in the cabin at our feet. I asked if this was true why can humans be sedated on planes? And why is there Endless suggestions to go to a vet and ask for help? Perhaps she thought i was trying to get them for myself? It makes no sense. Below is one of Many Many suggestions and anecdotes you can find online. We just made an appointment for an online vet and his shot when we get to our new home. ____________________________________________ From Online Pet Lovers Forum: Came here to also suggest that you talk to your vet about a mild sedative. Make sure you do a trial run with it before the actual travel day. Some sedatives can trigger seizure activity and that’s something you need to know before you get on the plane. You also may need to adjust the dose. Again, best to know before the flight itself. ETA: do not attempt to come up with a dose of an otc medication on your own. Cats cannot properly metabolize many medications that are meant for humans. Edit 1: my wife was on Facetime listening in while working remote. So saying I got loud and yelling at the doctor is a lie. which I can prove. There were no options. the vet was clear—the medication would harm our cat during the flight. so, another lie. the vet said airlines don’t allow medicated pets. i only needed to spend a few minutes finding all the people who had vets suggest they medicate their pet. the vet did not listen and assumed our cat was in the hold of the plane. if the vet believes this and this is how all clients are treated why didn’t the person who my wife called to set up the appointment say “nope, the vet thinks medicating a cat for a 3 hour flight is dangerous.” we called several vets. no availability except your practice. that’s when my wife said “wow, look at all those horrible yelp reviews. maybe they are wrong.” no. every single one of those yelp reviews are right. google reviews can be manipulated. i suspect this is why your reviews are different than yelp. *** I would suggest any possible patient who sees this review heads over to yelp to get a better idea of how they treat people.