Companion Animal House Calls

Pet HospitalVirginiaHenrico CountyRichmondBennington Ridge EastThornbury Drive

2256 Thornbury Dr, Richmond, VA 23233, USA

5.0

I was recently referred to them. I would not hesitate to use them again or recommend them. They were caring, compassionate, and professional. Putting a beloved dog down is never easy but be able to do it at home in a low stress environment was comforting. Thank you for your help.

Kelly Gannon
  • Overview
  • (804) 360-3795
  • www.companionanimalhousecalls.com

Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday Closed
Sunday Closed

Welcome to Companion Animal House Calls

Companion Animal House Calls, led by Linda Ryder, D.V.M., offers a truly invaluable veterinary service to pet owners in Richmond, VA, and its surrounding areas. Unlike a traditional brick-and-mortar "Pet Hospital," this practice operates as a highly personalized mobile veterinary clinic, bringing comprehensive and compassionate pet care directly to your doorstep. This innovative approach significantly reduces stress for both pets and their owners by eliminating the need for travel, crowded waiting rooms, and unfamiliar clinic environments. Your beloved companions receive medical attention in the comfort and familiarity of their own home. While their administrative address is 2256 Thornbury Dr, Richmond, VA 23233, USA, their primary service is delivered where your pet feels most at ease.

Environment: The Comfort of Home

The core of Companion Animal House Calls' environment is, quite literally, your pet's own home. This service model is meticulously designed to eliminate the common stressors associated with conventional veterinary visits. Imagine no more anxious car rides, no more crowded waiting rooms filled with unfamiliar animals, and no more strange smells or sounds that can alarm a sensitive pet. By conducting veterinary care in your pet’s familiar surroundings, the clinic creates a truly low-stress, comforting atmosphere. This is especially beneficial for pets prone to anxiety, senior animals with mobility issues, or households with multiple pets where coordinating travel can be a logistical challenge.

A powerful testament to the positive impact of this in-home environment comes directly from a grateful customer review: "Putting a beloved dog down is never easy but be able to do it at home in a low stress environment was comforting. Thank you for your help." This heartfelt feedback underscores the profound relief and peace of mind that Companion Animal House Calls provides, particularly during the most sensitive and difficult moments of a pet's life. The ability to provide care in a familiar setting profoundly contributes to the emotional well-being of the pet and offers immense comfort to the owner. The veterinarians and staff are adept at adapting to each unique home environment, maintaining a calm, professional, and empathetic presence that helps animals feel secure and at ease. This personalized approach ensures that the focus remains entirely on the individual pet, in the setting where they feel most comfortable and secure.

Services: Comprehensive In-Home Veterinary Care

Companion Animal House Calls offers a broad spectrum of veterinary services designed to support the lifelong health and well-being of dogs and cats, all delivered conveniently in the pet's home. While they do not provide emergency services or procedures requiring general anesthesia or X-rays in a mobile setting, their comprehensive offerings cover many essential aspects of routine and specialized care. Key services include:

  • Comprehensive Annual and Wellness Exams: These routine check-ups are crucial for preventative health. They allow the veterinarians to thoroughly assess your pet's overall well-being, detect any potential health issues early, and ensure they are up-to-date on all necessary preventative care.

  • Vaccinations: Essential vaccinations for both dogs and cats are administered to protect against common and potentially serious diseases. Vaccinations are tailored to your pet's specific lifestyle and individual risk factors.

  • Geriatric Pet Care and Counseling: As pets age, their needs evolve. Companion Animal House Calls provides specialized care for senior pets, including comprehensive assessments, effective pain management strategies, and compassionate counseling for owners on how to best support their aging companions through their golden years.

  • In-Home Euthanasia: As highlighted by direct customer feedback, this is a particularly sensitive and highly valued service. It allows pets to pass peacefully and with dignity in their familiar home environment, surrounded by their loved ones, thereby minimizing stress during an incredibly difficult time. Cremation transport services are also available for added convenience and comfort.

  • Microchipping and Chip Confirmation: A vital service for pet identification and reunification, microchipping provides a permanent form of identification that significantly increases the chances of a lost pet being safely returned home.

  • Testing for Common Diseases: This includes crucial diagnostic testing for heartworms, Bartonella (often associated with cat scratch fever), Lyme disease, and various intestinal parasites. These tests are critical for the early detection and effective treatment of prevalent health issues that can impact your pet's quality of life.

  • Complete Blood Work and Urine Testing: Comprehensive diagnostic laboratory services are readily available to assess organ function, detect any underlying illnesses, and monitor your pet's overall systemic health.

  • Diagnosis and Treatment of Skin Diseases and Ear Infections: Common ailments affecting your pet's comfort and health, such as dermatological conditions and ear infections, are expertly diagnosed and treated directly in the convenience of your home setting.

  • Behavior Counseling: Addressing behavioral issues in their home environment can be particularly effective, as it allows the veterinarian to observe behaviors in context and offer highly tailored advice and strategies.

  • Pharmaceutical Support: This includes the convenient dispensing of necessary medications and providing prescriptions for essential heartworm, flea, and tick preventatives, as well as any other required pharmaceuticals.

  • Nutritional Counseling: Expert guidance is offered on appropriate diets and feeding plans to optimally support your pet's health at all life stages, from puppyhood to their senior years.

  • Orthopedic Exams and Pedicures: Routine orthopedic assessments are performed, and convenient nail trims (pedicures) are also provided for your pet's comfort and hygiene.

  • Interstate and International Health Certificates: They facilitate pet travel by providing all the necessary health documentation required for interstate and international journeys.

  • Referrals to Specialists: For conditions that require specialized care or complex procedures not typically performed in a mobile setting, the clinic provides professional referrals to appropriate veterinary specialists, ensuring your pet receives the highest level of care.

Features: Convenience, Compassion, and Personalized Care

Companion Animal House Calls distinguishes itself through several key features that prioritize the well-being of pets and the paramount convenience of their owners:

  • Unparalleled Convenience: The most evident and perhaps most appreciated feature is the ability to receive high-quality veterinary care without ever leaving your home. This is incredibly advantageous for pet owners with demanding schedules, those managing multiple pets, pets with mobility challenges, or any animal that finds traditional clinic visits to be a source of significant stress.

  • Significant Stress Reduction for Pets: By thoughtfully removing the anxieties of car travel, unfamiliar environments, and encounters with other animals, house calls dramatically reduce stress levels for pets. This calmer environment can lead to more accurate physical examinations and a significantly more positive overall experience for your beloved animal.

  • Compassionate and Professional Approach: Customer reviews consistently highlight and praise the consistently caring, compassionate, and highly professional demeanor of the staff. This empathy is particularly crucial during sensitive times, such as end-of-life care, where genuine compassion and sensitivity are absolutely paramount.

  • Personalized, One-on-One Attention: In a home setting, the veterinarian can dedicate more focused and uninterrupted attention to a single pet or an entire household of animals. This allows for exceptionally thorough examinations and in-depth, unhurried discussions with the pet owner, free from the distractions and time constraints of a busy clinic environment. This intimate setting also allows the veterinarian to observe the pet in their natural surroundings, providing invaluable insights into their unique behaviors and overall health.

  • Concierge Veterinary Services: The service provided is akin to a concierge model, offering a highly personalized and exceptionally attentive experience that is meticulously tailored to the individual needs of each pet and their family, emphasizing comfort and convenience.

Promotional Information: Building Relationships and Rewarding Referrals

Companion Animal House Calls places a strong emphasis on building lasting relationships with its valued clients and actively fostering community support through word-of-mouth referrals. While specific short-term promotional offers may not be extensively advertised online, their commitment to client satisfaction and providing exceptional value is clearly evident in their ongoing referral program:

  • Referral Discount Program: The clinic proudly offers a "Care to Share" program. This initiative provides a generous $10 discount certificate on the next house call visit for clients who successfully refer new customers. This thoughtful program effectively incentivizes existing happy clients to spread the word about their positive experiences, reinforcing Companion Animal House Calls' dedication to quality service and deep client appreciation.

  • Transparent Pricing: While a complete list of all service prices may not be publicly listed, Companion Animal House Calls strongly emphasizes transparent pricing. They are committed to providing detailed estimates for all recommended services prior to every visit, ensuring that clients experience "no hidden fees or surprises." As of information available, house call fees typically range between $95 to $120 depending on the specific location, regardless of the number of pets being seen. Individual exam fees generally range from $54 to $95.

  • Extensive Service Area: Companion Animal House Calls proudly serves a broad geographic region within the RVA metropolitan area. This extensive service area includes communities such as Ashland, Beaverdam, Goochland, Hanover, Henrico, Glen Allen, Louisa, Mechanicsville, Midlothian, Montpelier, Powhatan, Richmond, Varina, as well as parts of Louisa, Gum Spring, and Chesterfield County. This wide coverage ensures that their convenient and high-quality services are accessible to a large population of pet owners across the region.

  • Focus on Life-Long Care: A key aspect of their promotional messaging highlights their commitment to providing continuous, comprehensive care for pets throughout their entire lives—from the playful puppy and kitten stages through their dignified senior years. This emphasis underscores a dedication to building a long-term partnership with pet owners in effectively managing and nurturing their animals' health and well-being.

Companion Animal House Calls operates Monday through Friday, from 8:00 a.m. to 6:00 p.m., and is closed on Saturdays and Sundays. Appointments can be conveniently scheduled by calling their dedicated lines at (804) 360-3795 or +1 804-360-3795. Their distinctive model of in-home veterinary care provides an essential and much-needed service for pet owners who seek ultimate convenience, a significantly reduced stress environment for their pets, and highly compassionate, personalized attention for their beloved companion animals in the greater Richmond, VA area.

Companion Animal House Calls Location

2256 Thornbury Dr, Richmond, VA 23233, USA

Reviews

I was recently referred to them. I would not hesitate to use them again or recommend them. They were caring, compassionate, and professional. Putting a beloved dog down is never easy but be able to do it at home in a low stress environment was comforting. Thank you for your help.

May 21, 2020 · Kelly Gannon

Pet Hospital