
Community Animal Clinic
Pet HospitalOhioColumbiana CountyEast LiverpoolFisher Avenue
651 Fisher Ave, East Liverpool, OH 43920, USA
4.0
The doctors may need to freshen up a little bit. You get what you pay for here, folks. Cheaper will cost you in the long run. I had my dogs teeth cleaned here and after I was asking questions for follow up care when we get home and it honestly would have been better to ask Google. How do you perform services on animals and have no knowledge for your customers. There’s doing your job and then there’s doing your job well. And they just do their jobs over there.
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Overview
- (330) 386-6306
- www.cacelo.com
Hours
Pet Hospital
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Welcome to Community Animal Clinic
Community Animal Clinic, located at 651 Fisher Ave, East Liverpool, OH 43920, USA, serves as a local veterinary care provider for pet owners in the East Liverpool area. Positioned as a pet hospital, the clinic aims to offer essential veterinary services to the community. As a facility operating within the "Pet Hospital" category, Community Animal Clinic is expected to provide various medical, surgical, and diagnostic services to ensure the health and well-being of companion animals.
The environment at Community Animal Clinic is designed to be a functional space for veterinary care. While detailed descriptions of the interior or specific amenities are not readily available, a typical local animal clinic focuses on practicality and efficiency to handle daily patient flow. This would generally include examination rooms, a reception area, and potentially a treatment area or surgical suite. The primary objective of such a facility is to provide a safe and clean environment for pets receiving care. Given that it is a community clinic, it likely prioritizes accessibility and affordability for its local clientele, which can sometimes influence the aesthetic or luxury of the facility. The focus is on delivering necessary veterinary services rather than on a high-end, extensive waiting area or elaborate patient comforts.
The operational hours are not specified, but as a local community clinic, it is presumed to have regular business hours to accommodate routine appointments and possibly some urgent care needs. The facility's location on Fisher Ave suggests easy access for residents of East Liverpool. Without further specific details, it can be inferred that the clinic maintains standard equipment for basic veterinary diagnostics and procedures, vital for a general practice pet hospital. The overall atmosphere would likely be geared towards efficiency in providing care, balancing the needs of numerous pets and their owners.
As a pet hospital, Community Animal Clinic provides a range of core veterinary services essential for the health and maintenance of companion animals. While a comprehensive list of all services is not provided in the given information, based on typical offerings for a clinic in this category, we can infer the following:
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General Wellness and Preventative Care: This would include routine check-ups, physical examinations, and vaccinations for common diseases that affect dogs and cats. Preventative care is crucial for maintaining long-term pet health and identifying potential issues early. Regular deworming and flea/tick prevention would also likely be part of their recommendations.
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Dental Cleaning: One customer specifically mentioned having their dog's teeth cleaned at the clinic. This indicates that dental services, including professional dental cleanings under anesthesia, are offered. Dental care is vital for preventing periodontal disease and other oral health issues that can impact a pet's overall well-being.
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Diagnosis and Treatment of Illnesses: The clinic would provide services for diagnosing and treating common ailments, injuries, and chronic conditions. This typically involves physical examinations, basic diagnostic tests (like blood work or urinalysis, if in-house lab capabilities exist), and prescribing medications.
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Spaying and Neutering: These common surgical procedures are standard offerings at most pet hospitals, crucial for pet population control and preventing certain health and behavioral issues.
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Basic Surgical Procedures: Beyond spaying and neutering, a pet hospital would generally be equipped for minor surgical procedures, such as lump removals or wound repair.
The presence of "doctors" suggests that a team of veterinarians is on staff to provide these services, ensuring that different cases can be handled professionally. The emphasis on "doing their jobs" suggests that the fundamental services are indeed provided, even if there is varying feedback on the depth of client education.
Community Animal Clinic exhibits several notable features, particularly concerning its staff and client interactions, as highlighted by customer reviews.
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Experienced and Knowledgeable Doctors: Despite one review suggesting a need for doctors to "freshen up," another review explicitly praises the "Doctor" as "great! Very educated, patient, and explains everything very well." This indicates that at least some of the veterinarians at the clinic possess strong medical knowledge, patience, and effective communication skills when interacting directly with pet owners regarding diagnoses and treatment plans. This expertise is a vital feature for any veterinary practice, providing the foundation for effective pet care.
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Affordability: The phrase "You get what you pay for here, folks. Cheaper will cost you in the long run" from one review strongly implies that Community Animal Clinic offers services at a more affordable price point compared to some other veterinary practices. This affordability can be a significant feature for pet owners who are budget-conscious and seeking cost-effective veterinary care without compromising essential services. This focus on accessibility through pricing makes it a viable option for many in the community.
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Varying Client Service Experience: Customer feedback indicates a disparity in the quality of service experience. While the doctors are often praised for their medical expertise and communication, the receptionists receive critical feedback for being "not very kind or helpful" and having "short and snappy" responses. This highlights a need for consistent client service training across all staff members to ensure a uniformly positive experience from the moment a client contacts the clinic.
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Focus on Core Services: The review mentioning that "they just do their jobs over there" suggests that the clinic primarily focuses on the technical execution of veterinary procedures. While the basic tasks are completed, the level of detailed follow-up information or proactive client education might vary. This approach can be appealing to clients who prefer straightforward service without extensive supplementary discussions.
Given the provided reviews, the promotional aspects of Community Animal Clinic are largely understood through the lens of its value proposition and customer experiences.
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Affordable Care as a Key Draw: The recurring theme of affordability, indicated by "Cheaper will cost you in the long run" suggests that the clinic likely attracts clients seeking more economical veterinary options. For many pet owners, especially in a community setting, cost can be a primary factor in choosing a veterinary provider. The clinic's ability to offer services at a lower price point, while still providing necessary medical care, acts as a significant draw.
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Reliance on Direct Medical Competence: The positive feedback about the "Doctor" being "very educated, patient, and explains everything very well" serves as an organic form of promotion. Satisfied clients who have positive interactions with the medical staff are likely to recommend the clinic based on the quality of the actual veterinary care provided, even if other aspects of the service experience are inconsistent.
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Areas for Service Enhancement: The critical feedback regarding receptionist staff and the depth of post-procedure care information presents areas for the clinic to enhance its overall client experience. Addressing these points could significantly improve client satisfaction and foster stronger loyalty. By focusing on improving client education, especially for follow-up care, and ensuring consistent positive interactions from all staff members, Community Animal Clinic could strengthen its reputation and attract more clients through positive word-of-mouth.
For those in East Liverpool seeking veterinary care, Community Animal Clinic offers a localized option, accessible via phone at (330) 386-6306 or +1 330-386-6306. The clinic's balance of affordable service and competent medical staff makes it a practical choice for pet owners in the area, particularly for those prioritizing cost-effectiveness for essential veterinary needs.
Community Animal Clinic Photos










Community Animal Clinic Location
651 Fisher Ave, East Liverpool, OH 43920, USA
Reviews
The doctors may need to freshen up a little bit. You get what you pay for here, folks. Cheaper will cost you in the long run. I had my dogs teeth cleaned here and after I was asking questions for follow up care when we get home and it honestly would have been better to ask Google. How do you perform services on animals and have no knowledge for your customers. There’s doing your job and then there’s doing your job well. And they just do their jobs over there.
Apr 10, 2025 · hones teaDoctor is great! Very educated, patient, and explains everything very well. The receptionists on the other hand are not very kind or helpful. Responses from them were short and snappy.
May 02, 2025 · braden longNot normally one to leave a negative reviews but I took my dog in yesterday to be seen after taking a break from this office. My appointment was at 4:15, I arrived at 4, we were not even taken back into a room to be seen until 5:20. My dogs chart wasn’t pulled like everyone else’s was to be seen, I feel like they forgot us, even though numerous staff saw me trying to calm my anxious dog for over an hour in the waiting area. The staff was apologetic once they realized what had happened, I still feel like this was pretty ridiculous. Something like this had happened the last time I took him to this office, which is why I was going to a different vet further away. I wanted to try this office again due to it being closer to my house and my dog getting Anxious on car rides and during vet visits. I wanted to minimize the amount of time he had to be stressed out. Although the office staff are kind, I am very disappointed in the over all service at this facility.
Apr 25, 2025 · angela maciasWould give 0 if I could. BY THE WAY THE VET WOULD LEAVE THE ROOM TO GOOGLE EVERY TIME WE WERE THERE. Took my sister and brother in laws dog here expecting honesty and decent respect and got the complete opposite. The poor dog lost 20 lbs they blamed it on lymes and kept throwing pills at us for a whole month. Did lab work said it was normal come to find out his platelets and blood count were insanely low and is a huge concern and the new vet caught it immediately and knew it wasn’t lymes. We had to put the dog down today and all the suffering could have been avoided from the get if they were honest.
May 02, 2025 · Hanna BartonI have been coming here for many years. I've moved in and out of the area but has always re-established my cat to this location. The last several visits weren't as pleasant as it should be and yesterday was the last straw. I called for an appointment to have my senior cat evaluated and the receptionist, Kim, was very rude and inconsiderate! After setting the appointment, I had additional questions but she didn't want to hear them and when I persisted about recent medication, she read something from my cat's chart that wasn't on his prescription. I told her I had some concerns and she responded "I'm not the doctor, make an appointment and let them answer my questions." Then she just hung up on me. I called back to ask for another person to talk to because she was rude and she said she was the only one available. I said I wanted my cat's records copied so I could pick them up approximately 430. She then asked if I was cancelling my appointment and I said yes. Once again she hung up without saying another word. When I arrived for my records, she was on the phone. After she finished her conversation, she turned to the other worker taking payments and said something because the other worker looked directly at me. Kim got up from the chair without addressing me and left the office area. I received my records, looked them over, (after getting home-I discovered a discrepancy on the dosage instructions for recent medicine that my senior cat received) and asked for any additional records (which after looking in the file-found more) and handed them to me and I left. I am so disappointed that someone in a 'customer service' or 'client based' office would treat clients that way. If she is stressed, maybe it's time to find another position. I will try to reach out to the doctors or whoever is in charge of the practice so they will know why I left the office. Our pets deserve better!
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