
Cascade Summit Animal Hospital
Pet HospitalOregonClackamas CountyWest LinnTanner BasinSalamo Road
22320 Salamo Rd, West Linn, OR 97068, USA
4.0
We have been taking out dogs here since 2018. Our dogs range from aggressive towards strangers to old dogs who love the vet. All of our dogs have received excellent care. All of the vet techs and staff are patient and kind. The vets take their time and give thoughtful recommendations.
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Overview
- (503) 655-1722
- www.cascadesummitvets.com
Hours
Pet Hospital
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Welcome to Cascade Summit Animal Hospital
Welcome to the local introduction of Cascade Summit Animal Hospital, a highly recommended Pet Hospital located at 22320 Salamo Rd, West Linn, OR 97068, USA. This hospital has garnered praise for its exceptional care across a range of animal temperaments and ages, from aggressive dogs to senior pets. You can reach them at (503) 655-1722 or their mobile number +1 503-655-1722.
As a Pet Hospital, Cascade Summit Animal Hospital appears to foster a patient and kind environment. One long-term client, who has been taking their dogs there since 2018, notes that all of their dogs, ranging from those aggressive towards strangers to older dogs who enjoy vet visits, have received excellent care. This suggests a comfortable and well-managed environment capable of accommodating pets with diverse personalities and needs. The mention of "patient and kind" vet techs and staff further reinforces the idea of a welcoming and supportive atmosphere within the clinic. While specific details about the physical layout aren't provided, the positive experiences indicate a setting where animals are treated with consideration and care.
Cascade Summit Animal Hospital offers a comprehensive suite of veterinary services. The reviews highlight several key aspects of their service. The veterinarians are commended for taking their time and providing thoughtful recommendations, indicating a thorough and considerate approach to animal health. In a critical situation, when another vet was unresponsive, a client brought their 94-year-old mother-in-law's cat, Kitty Gray, to Cascade Summit Animal Hospital's ER, where the cat was successfully treated after almost not making it. This underscores their capability in handling urgent cases. The hospital also demonstrates excellent communication, providing timely updates and emailing lab results along with a typed summary of phone conversations with the doctor. This proactive communication is highly valued by pet owners, ensuring they stay informed about their animal's health.
Furthermore, Cascade Summit Animal Hospital offers the convenience of text communication for appointments, medication inquiries, and other questions, with prompt responses. The staff is described as efficient and friendly, contributing to a positive overall experience. Dr. Ortner is specifically mentioned for being mindful of costs, looking for cost-effective lab work and treatment options, which is a significant benefit for pet owners concerned about expenses. Interestingly, Kitty Gray, who initially needed emergency care, now reportedly likes coming to the vet due to the affection she receives from the staff.
The features of Cascade Summit Animal Hospital that stand out from the customer reviews include:
- Excellent Care for Diverse Temperaments: Successfully treating dogs ranging from aggressive to those who love the vet.
- Patient and Kind Staff: Vet techs and staff are consistently described as caring.
- Thoughtful Veterinary Recommendations: Vets take their time and provide well-considered advice.
- Effective and Timely Communication: Keeping owners informed through calls, emails (with lab results and summaries), and text messaging.
- Efficient and Friendly Staff: Contributing to a smooth and positive experience.
- Cost-Effective Approach: Dr. Ortner is noted for considering the financial implications for pet owners.
- Positive Experience for Pets: Even animals who initially needed emergency care can grow to enjoy their visits due to the loving environment.
Promotional information is not explicitly stated. However, the overwhelmingly positive testimonials act as a strong form of promotion. The willingness of clients to drive from a bit further away to seek their care, the successful emergency treatment of a very senior cat, and the overall high recommendations all speak volumes about the quality of service at Cascade Summit Animal Hospital. The emphasis on communication and cost-effectiveness further enhances their appeal to prospective clients.
If you are a pet owner in West Linn, OR, or the surrounding areas, Cascade Summit Animal Hospital comes highly recommended. Their ability to provide excellent care to a wide range of animal personalities, their patient and kind staff, their thorough and thoughtful veterinary approach, and their commitment to clear communication make them a trustworthy choice for your pet's healthcare needs. The added benefit of cost-conscious treatment options further increases their value.
To learn more about their services or to schedule an appointment, you can contact Cascade Summit Animal Hospital at (503) 655-1722 or visit their location at 22320 Salamo Rd. The positive experiences shared by other pet owners suggest that you and your beloved animals will be in excellent hands.
In summary, Cascade Summit Animal Hospital in West Linn, OR, is a Pet Hospital distinguished by its exceptional and compassionate care for all types of pets, its patient and kind staff, thoughtful veterinary practices, effective communication, and a commitment to cost-conscious treatment. The strong positive reviews underscore their dedication to the well-being of their animal patients and the satisfaction of their owners.
Cascade Summit Animal Hospital Photos










Cascade Summit Animal Hospital Location
22320 Salamo Rd, West Linn, OR 97068, USA
Reviews
We have been taking out dogs here since 2018. Our dogs range from aggressive towards strangers to old dogs who love the vet. All of our dogs have received excellent care. All of the vet techs and staff are patient and kind. The vets take their time and give thoughtful recommendations.
May 08, 2025 · Kaitlin EganI cannot say enough about Cascade Summit Animal Hospital. My 94 year mother-in-laws cat Kitty Gray means the world to her so when her vet in Tualatin was not communicating with us for days we ended up bringing her to the ER. She almost didn't make it. I knew even though it was a bit of a drive we had to bring her to Dr. Ortner's office. I knew how good they were from bringing my two cats there in the past. Kitty Gray is on the road to recovery now and we know she is in good hands. They communicate well with you in a timely manner and they email lab results and a typed summary of the phone conversation you have with the doctor. You can make appointments, ask about medications or any other questions you might have over text if it's not convenient to call and they get back to you right away. The staff are efficient and friendly. Dr. Ortner is great about looking at cost effective lab work and treatment for Kitty Gray who has medical issues. She actually likes to come to the vet now because she gets lot's of love's from everyone there. We recommend them highly to everyone!
Feb 28, 2025 · jeanetteThe team at Cascade Summit Animal Hospital are fantastic! We travel 40 miles for their wonderful support and care. This is where your pet comes first and help is only a phone call away. Our first experience was with our older aged pets and the care given, and guidance was unbelievable. Our first visit being under recommendation from a friend at a horrible time with our old dog needing urgent care. Everyone could not have been more understanding, kind, and quick to get us all back on track. Four years later with a new cat and dog the kitten and puppy care has been excellent. Both are happy to visit the vet and the first few years have been a great experience with planned check ups both are well and healthy. Dr Ortner has built a wonderful team who really care!
Dec 02, 2024 · Lorna LowrieWe took our precious Ginger Kitty, Sebastian to see Dr Ortner today. He has been losing weight because he seems to be in pain from an unknown location and doesn’t want to eat. After an extensive exam Dr ortner came up with a great plan of action and it didn’t cost us an arm and a leg. Highly recommend her for all your furbabies needs. Newly remodeled facility with state of the art diagnostic equipment as well as highly trained staff. We love Cascade Summit Animal Hospital and you will too!
Apr 17, 2025 · Christine JacksonRecently, we had an emergency—our 9-month-old puppy ate a wooden spoon (or part of it). It was late on a Friday, and Cascade Summit got us in within 30 minutes—unheard of! The veterinarian was amazing—one of the most thoughtful I’ve ever met (and I’ve met a lot, having rescued four dogs). She acted quickly, rushed the X-ray, and personally called me as soon as she had the results. She walked me through the next steps with such care and even gave me her cell phone number in case we needed anything. It’s experiences like this that separate great from good. She likely understands how stressful these situations can be for pet parents, and her kindness and attentiveness made all the difference.
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