
Brookhaven Animal Hospital
Pet HospitalGeorgiaDeKalb CountyAtlantaTown Boulevard
205 Town Blvd #210A, Atlanta, GA 30319, USA
4.0
After spending years with a vet who overprescribed steroids and antibiotics, and missed a cancer diagnosis that led to losing my best friend, I knew it was time to find a new vet practice. Brookhaven Animal Hospital has restored my faith in veterinary medicine. The doctors there have been so nice and knowledgeable. Their Pet Desk app makes appointment scheduling and communication efficient.
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Overview
- (404) 237-0316
- www.brookhavenanimalhospital.com
Hours
Pet Hospital
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Welcome to Brookhaven Animal Hospital
Brookhaven Animal Hospital, categorized under the Hospital platform, provides veterinary care services. Located at 205 Town Blvd #210A, Atlanta, GA 30319, and reachable at (404) 237-0316 or +1 404-237-0316, this hospital receives mixed reviews regarding its veterinary care.
Brookhaven Animal Hospital has received both positive and negative feedback from clients. Dr. Horner is highly praised for her compassionate care, particularly with senior dogs, and her ability to provide support during difficult times. However, recent changes in support staff have led to concerns about customer service and communication. Some clients have reported abrupt and unpleasant interactions with the front office staff. The hospital offers a Pet Desk app for appointment scheduling and communication, which is appreciated by some clients. The hospital provides a range of veterinary services, including dental cleanings.
Services and Features:
- General Veterinary Care: Offering a range of services for animal health.
- Dr. Horner: Recognized for her compassionate care, particularly with senior dogs.
- Pet Dental Cleaning: Providing dental care for pets.
- Pet Desk App: Offering convenient appointment scheduling and communication.
- Mixed Reviews: Receiving both positive and negative feedback.
- Dog Care: Providing care for canine patients.
Customer Feedback:
Customer reviews present a mixed view of Brookhaven Animal Hospital. While Dr. Horner is highly praised for her compassionate care, recent changes in support staff have led to concerns about customer service and communication. The reviews indicate potential inconsistencies in the quality of service provided, particularly regarding interactions with the front office staff.
The mixed feedback indicates that Brookhaven Animal Hospital has both satisfied and dissatisfied clients. Potential clients are advised to read the reviews carefully and consider their own needs and preferences. Due to the contrasting opinions and potential inconsistencies in care, it may be beneficial to contact the hospital directly for more information and to clarify any concerns. If seeking care and hoping for a specific type of customer service, confirming those details with the hospital beforehand is recommended.
Brookhaven Animal Hospital Photos










Brookhaven Animal Hospital Location
205 Town Blvd #210A, Atlanta, GA 30319, USA
Reviews
After spending years with a vet who overprescribed steroids and antibiotics, and missed a cancer diagnosis that led to losing my best friend, I knew it was time to find a new vet practice. Brookhaven Animal Hospital has restored my faith in veterinary medicine. The doctors there have been so nice and knowledgeable. Their Pet Desk app makes appointment scheduling and communication efficient.
Jul 13, 2024 · Valeri McLaughlinHate leaving negative reviews; unfortunately, a 20-second phone call today sealed my decision to change vets. Dr Horner was amazing while treating my senior dog Boo from 2021 to 2022. When the time came, he had to be put down at BAH. Still, Dr Horner was pivotal in making this painful experience much less unpleasant. Six months later, I adopted my current dog Bino, a large GSD, and the experience has slid consistently downhill. Note, Dr Horner never treated Bino. The other vet was fine, but the support staff they hired since 2023 had been less than stellar. Bino had an expensive teeth cleaning less than a year ago and the tech was quite abrupt and unpleasant. Brushed it off, he was probably having a bad day. Knock on wood Bino has not had any medical issues. Fast forward to today, I called and requested an appointment. The front office lady said, “For what” in a tone that made it clear it was a massive inconvenience. I said I fell a lump on his neck. She responded, “We are fully booked and this is not an emergency.” And that, ladies and gentlemen, was the last straw with BAH. I will always be grateful to Dr Horner for her treatment of Boo, but Bino and I will be taking our business elsewhere.
Jun 01, 2024 · Paulina McBrideI would like to give a warm thank you to Ricky, Linda, Tiffany and Dr Carr! I had to experience a awful thing with my poochi GG needing to have surgery and ... Bringing her into Brookhaven animal hospital made my experience calming and I was relieved immediately after leaving her in their hands. I felt as if the procedure was treated with care, and as a pet owner we all know that the cost of surgery is always a expense that we are not ready to digest, Tiffany was so sweet and warming with the proposal of charges and procedure , Linda assisted me with processing the payment affectively and Ricky made me laugh and feel at home! Dr Carr did a wonderful , very clean and GG is healing and ready to go outside to play! Thank you guys for such a great experience! You are all much appreciated. It makes me feel very confident in continuing to bring GG back to Brookhaven Animal Hospital. Love Elizabeth Wint Jackson and GG!
Nov 07, 2024 · Liz WintI have been going to Brookhaven Animal Hospital for over a year now. They are great! I have two dogs and one of them is dog reactive. They do an amazing job getting him in and out of such a busy area without him ever reacting! I always feel supported in my decisions and they answer all my questions! The support staff are really busy but always friendly. I will say that being able to text and email is amazing and the responses are very prompt!
Jul 14, 2024 · jenna webbHi my name is Beanie, I am 17 years young! I thought I would share some different pictures of me with you from when I was a puppy and different ages and with my dad but you will see in one picture I did not look very good. My dad and I took a trip to Georgia one that the entire trip wasn't so good but for me was really bad. I went to see the really good people at Brookhaven as I had an infection coming out of my nose and it wound up that one of my canine teeth was so infected just because it was old and had stuff around it the infection was bad. Now a doctor in Orlando always told me that I was too old to have my teeth taken out that I couldn't do anesthesia but the good doctors at Brookhaven wanted to give me the once-over because they wanted to do everything to make sure I could keep my dad in line. So they checked my ticker out and said they were amazed for my age I didn't have any issues never mind any murmurs there wasn't even a hum! They ran some blood work and said wow even at my young age of 17 they thought they can get the teeth out of my mouth that's causing this bad infection. So the great doctors and staff at Brookhaven took that bag of teeth in one of the pictures out of my mouth and they left me with one good one so now I do have a toothbrush🤓. It was touch and go for a little while with the infection but because they were such great doctors and cared about me and they knew I had some more years in me to make people smile and be happy! I am proiud to say today I am healthy enjoying my soft food and still alive and making people smile! I can't thank the Doctors and staff at Brookhaven that took the time for me and just didn't say I was too old and time for me to be put down they knew I still had a lot of living left in me! If it wasn't for them my dad would be missing me. So you humans that are looking for a great place to take your Furry Baby look no further than the doctors and staff at Brookhaven they are amazing people with really big hearts ❤ and they care about their furry friends! I thank you for all you did for me and my dad! Because of you guys I'm still here still making people smile and keeping my dad in line! I Love The Staff at Brookhaven, Beanie AKA The Beaners, Love Bug, Bug Nuts...yeah there is a whole silly list ❤❤❤❤
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