
Brandt Veterinary Services
Pet HospitalVirginiaChesterfield CountyMidlothianChital Drive
6901 Chital Dr, Midlothian, VA 23112, USA
4.0
The staff is so helpful and kind. If they didn't have an answer, they would investigate and give us the best advice. They truly care about our fur babies' best health.
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Overview
- (804) 739-7892
- www.brandtvetservices.com
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Pet Hospital
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Brandt Veterinary Services Introduce
Welcome to the introduction of Brandt Veterinary Services, a local Pet Hospital situated at 6901 Chital Dr, Midlothian, VA 23112, USA. As a dedicated provider of veterinary care, Brandt Veterinary Services aims to serve the local community by offering a range of medical and surgical services for your cherished animal companions. Understanding the importance of your pets' well-being, this platform strives to be a reliable partner in ensuring their health and happiness.
Operating under the category of a Pet Hospital, Brandt Veterinary Services functions as a central hub for various pet-related needs. This encompasses not only medical treatments and surgical procedures but also preventative care, diagnostic services, and potentially the sale of related goods such as pet food and medications. The goal is to provide a comprehensive approach to pet health, all within a conveniently located facility.
Based on available information, including customer reviews, it's important to present an objective overview of Brandt Veterinary Services. One recurring positive aspect highlighted by a customer is the helpfulness and kindness of the staff. This suggests a commitment to client communication and support, where staff members are willing to go the extra mile to provide information and advice regarding pet health. The emphasis on truly caring about the "fur babies' best health" indicates a patient-centric approach, which is a crucial element of quality veterinary care.
However, it is equally important to acknowledge the negative feedback received. One concerning review details a situation where a long-term outdoor cat was allegedly turned away when the owner sought euthanasia. The reason given was the possibility that the cat belonged to someone else, and the owner was reportedly advised to contact animal control. This incident raises questions about the clinic's policies regarding stray or unowned animals and the level of immediate care provided in end-of-life situations. The reviewer's distress and characterization of this as "highly unprofessional" warrant consideration.
Another critical review mentions a potential misdiagnosis. A customer reported being told their cat had a heart murmur at Brandt Veterinary Services but received a second opinion from another vet who found no such condition. This highlights the importance of accurate diagnostics in veterinary medicine and the potential for discrepancies between different medical assessments. While diagnostic errors can occur in any medical setting, this feedback underscores the need for thoroughness and accuracy in examinations.
Several comments express a sense of loss and nostalgia for a previous veterinarian, Dr. Bill, who apparently sold his practice to Brandt Veterinary Services. These sentiments, while not directly reflecting on the current services, indicate a change in the clinic's personnel and potentially its approach. The long-term client's statement about Dr. Bill being "amazing" and "irreplaceable" suggests a strong previous relationship and potentially a different standard of care in the past.
In response to the negative review regarding the outdoor cat, Brandt Veterinary Services reportedly provided a reply. However, the customer found this reply to be "beyond inaccurate," leading to further disagreement and the customer accusing the clinic of misrepresenting the situation and even calling their father a liar. This escalation of the conflict and the public disagreement are significant points to consider when evaluating the clinic's communication and customer service practices. The customer's suggestion to visit Deer Run Animal Wellness Center instead serves as a direct competitor recommendation based on this negative experience.
Considering these points, Brandt Veterinary Services appears to be a Pet Hospital with staff members who are perceived as helpful and kind by some clients, demonstrating a caring attitude towards pets. However, there are also significant concerns raised regarding the clinic's handling of specific situations, including end-of-life care for an outdoor cat and a potential misdiagnosis. The transition from a previous veterinarian has also elicited strong reactions from long-term clients.
For local users in Midlothian, VA, who are seeking a Pet Hospital, Brandt Veterinary Services offers a physical location and contact information for inquiries and appointments. The provided phone numbers are (804) 739-7892 and the mobile number is +1 804-739-7892. The address is 6901 Chital Dr, Midlothian, VA 23112, USA. Potential clients may want to consider contacting the clinic directly to inquire about their specific needs, services offered, and current protocols, especially in light of the varied customer experiences reported online.
When choosing a Pet Hospital, factors such as the range of services, the expertise of the veterinary staff, the clinic's environment and facilities, and the overall reputation are important considerations. While one review praises the helpfulness of the staff, others raise serious concerns about specific incidents. It is advisable for prospective clients to conduct their own due diligence, which may include contacting the clinic, asking detailed questions about their policies and procedures, and perhaps seeking additional opinions or references if needed.
As a local Pet Hospital, Brandt Veterinary Services likely provides a range of standard veterinary services, which may include routine check-ups, vaccinations, dental care, surgeries, diagnostic imaging (such as X-rays), laboratory testing, and treatment for illnesses and injuries. They may also offer preventative care advice on nutrition, parasite control, and general pet wellness. Given the mention of euthanasia in one of the reviews, it is reasonable to assume this is also a service they provide, although the circumstances surrounding its provision appear to be a point of contention.
Specific features of Brandt Veterinary Services would typically include their physical facility, the equipment they have for diagnosis and treatment, and the qualifications and experience of their veterinary team. Information about the environment of the clinic, such as its cleanliness, comfort for pets and owners, and any specific amenities, is not detailed in the provided text. However, these are aspects that potential clients often consider when choosing a veterinary provider.
Promotional information is not explicitly provided in the given text. Pet Hospitals often engage in local outreach through various means, such as community events, partnerships with local pet-related businesses, or special offers for new clients or specific services. To obtain information on any current promotions or special features at Brandt Veterinary Services, interested individuals would need to contact the clinic directly or visit their website or social media channels, if available.
In conclusion, Brandt Veterinary Services is a Pet Hospital located in Midlothian, VA, that has received mixed feedback from its customers. While some appreciate the helpful and caring staff, others have raised significant concerns regarding specific incidents, including the handling of euthanasia requests and potential diagnostic inaccuracies. The transition from a previous long-term veterinarian has also been noted by some clients. Local users are encouraged to consider these perspectives and conduct their own research to determine if Brandt Veterinary Services meets their individual pet care needs.
Brandt Veterinary Services Photos










Brandt Veterinary Services Location
Brandt Veterinary Services
6901 Chital Dr, Midlothian, VA 23112, USA
Get directionsReviews
The staff is so helpful and kind. If they didn't have an answer, they would investigate and give us the best advice. They truly care about our fur babies' best health.
Apr 07, 2025 · Tammie BDr Bill's should have NEVER sold to Brandt. I needed to put my outside kitty down, it was obvious, and they turned her away because she could have been someone elses pet. She has been outside our house for 15 years, never leaves the front yard or back yard. We were told to call animal control. It's OUR cat?! I also had taken my other cat here last year and was told he had a heart murmur. I went to another vet for a second opinion and was told he absolutely DOES NOT have a heart murmur. I miss Dr Bill, and I hope he is enjoying the retired life. He was amazing, and he can not be replaced. Sincerely, Someone who took all pets growing up to Dr. Bill for 26 years. **EDIT SINCE I GOT A REPLY That is beyond inaccurate. We were turned away because she is our OUTSIDE cat. No one wanted to help because she was an outside cat; OUR outside cat. You are calling my father a liar and he did not say she gets fed around the neighborhood. I’d love to see camera footage with sound to prove your statement. So let’s pretend we found an animal that was hit by a car and needed to be euthanized. You’re going to tell me to call animal control and let the animal suffer, because it could be someone else’s cat? Okay, that’s great to know. This cat adopted us and stayed for 15+ years. If she were someone else’s cat, they clearly didn’t care back then to try and find her. This place is a joke and highly unprofessional. Go to Deer Run Animal Wellness Center instead. Sweet dreams Squeaky.
Aug 30, 2024 · danielleCalled to get our dog into see the Vet this past Friday. Told them it was an emergency. Young lady who answered the phone said they couldn't see us, but they had an opening the following Monday, at 5 pm. I explained again it was an emergency. Didn't matter. Told me to go to an emergency vet clinic. Our dog died that evening.
Jan 28, 2025 · Denise BonovitchI have never been disappointed ever by them. They are my go-to. I have seen every vet here. All their staff are amazing. They are great with communication and ensuring your fur baby has the best care in the state. Dr Steve and Natalie are the best. Really, everyone there is amazing. If you ever have concerns, they will help to the best of their capability. They are doberman friendly and love my dogs! They are 100000% better than VVC. I've been seeing them for years and will always continue to see them. I really love this practice and always recommend my neighbors to bring their furry friends here.
Aug 31, 2024 · Kathleen NelmsHands down the best vet ever!! I called yesterday because my dog had ticks on her and they sweezed her in and she’s tick free.. Jennifer the tech and JaVona the assistant was very caring and sweet and accommodating. If your looking for a vet.. STOP JUST COME HERE
Jun 27, 2024 · danielle warePet Hospital

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