Biddeford Animal Hospital

Pet Hospital Maine York County Biddeford Elm Street

556 Elm St, Biddeford, ME 04005, USA

4.0

I had to make the difficult choice to say goodbye to my cat Jack yesterday. Everyone in the office treated us with so much care and made a very hard time a little easier. They have consistently treated my pets with love and care over the years (especially Jack and my dog Benjamin) and I will always recommend them to friends and family

Dani King

Overview

(207) 282-6390
www.biddefordanimalhospital.com

Hours

Monday 8:00 AM - 5:30 PM

Tuesday 8:00 AM - 5:30 PM

Wednesday 9:00 AM - 6:30 PM

Thursday 8:00 AM - 5:30 PM

Friday 8:00 AM - 12:00 AM

Saturday Closed

Sunday Closed

Pet Hospital

State

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Welcome to Biddeford Animal Hospital

Biddeford Animal Hospital, located at 556 Elm St, Biddeford, ME 04005, USA, stands as a well-established and trusted "Pet Hospital" within the Southern Maine community. For over 30 years, this veterinary care provider has been dedicated to delivering high-quality and compassionate services to a diverse array of pets, fostering a reputation for excellence among local pet owners. They can be reached by phone at (207) 282-6390 or via mobile at +1 207-282-6390.

Environment

While specific detailed descriptions of the interior environment are not widely available, reviews consistently highlight a welcoming and friendly atmosphere. The staff is frequently praised for their kind and helpful demeanor, contributing to a comfortable experience for both pets and their owners. The focus appears to be on creating a supportive and respectful environment where pet parents feel informed and their pets are treated with care. The hospital likely maintains a clean and organized facility to ensure a safe and hygienic environment for all patients.

Services

Biddeford Animal Hospital offers a comprehensive range of veterinary services, catering to various animal types including cats, dogs, pocket pets, reptiles, and exotic pets. Their services encompass both routine preventive care and specialized treatments. Key services include:

Wellness and Emergency Exams: Comprehensive check-ups and immediate care for urgent health concerns.
Small Mammal, Reptile, and Avian Exams: Specialized care for a variety of non-traditional pets.
Vaccinations: Essential immunizations to protect pets from common diseases.
Surgery: A range of surgical procedures to address various medical needs.
Microchipping: Permanent identification for lost pet recovery.
Dentistry: Professional dental care to maintain oral health.
Radiology and Ultrasound: In-house diagnostic imaging services for accurate diagnoses.
Humane Euthanasia and Aftercare Services: Compassionate support and options for end-of-life care, including complimentary engraving for memorial pieces.
Feline Grooming: Specific grooming services for cats.
Therapeutic Laser: An FDA-cleared deep penetrating laser therapy for pain relief and accelerated healing, beneficial for conditions like arthritis, hip dysplasia, skin conditions, and post-surgical recovery. This drug-free and surgery-free option aims to reduce healing time and potentially decrease the need for medication or surgery.
Acupuncture: A complementary therapy used for various conditions including musculoskeletal, neurologic, digestive, and behavioral problems, as well as pain management.
In-House Pharmacy and Diagnostic Laboratory: On-site access to medications and quick processing of laboratory tests for efficient diagnosis and treatment.

The hospital also emphasizes client education, aiming to empower pet owners with knowledge about preventative health care. Their team of veterinarians and support staff are available four and a half days a week, trained and equipped to handle a wide array of pet health issues, including emergencies. While they strive to provide emergency treatment, it is always advisable to call ahead if possible, so the team can prepare and offer initial guidance.

Features

Biddeford Animal Hospital distinguishes itself through several notable features:

Experienced and Compassionate Team: Customer reviews consistently highlight the staff's friendly, helpful, and caring nature. They are particularly praised for their gentleness with various pets, including guinea pigs, and their empathetic approach during difficult times, such as end-of-life decisions.
Accessibility for Appointments: Clients have reported that it is relatively easy to secure appointments within the same week, which is a significant convenience for pet owners.
Responsive Communication: The hospital is noted for its prompt call-backs from veterinarians when clients have questions, ensuring timely communication regarding pet health concerns.
Broad Range of Species Care: Their ability to care for a wide variety of pets, from traditional cats and dogs to exotic animals, makes them a versatile option for many pet owners in the region.
Advanced Diagnostic and Treatment Options: The availability of in-house ultrasound, therapeutic laser, and acupuncture demonstrates their commitment to offering modern veterinary care.

Promotional Information

Biddeford Animal Hospital understands the importance of accessible and affordable pet care. To this end, they offer several programs and options to assist pet owners with managing veterinary expenses:

Wellness Plans: The hospital provides affordable monthly payment plans designed to make comprehensive care more manageable. These plans are rooted in the belief that prevention is the best medicine. They include recommended vaccines, lab testing, and exams, along with discounts on preventatives and microchipping. Some plans also offer complimentary nail trims, medical waste disposal, and technician appointment fees. There are different tiers of wellness plans, including Puppy/Kitten Complete and Comprehensive plans (which can include a routine spay or neuter surgery package), and Adult Basic, Complete, and Comprehensive plans (which may include annual urinalysis, wellness blood work, unlimited additional exams at a low co-pay, and routine dental cleaning).
Acceptance of Pet Insurance: Like many veterinary clinics, Biddeford Animal Hospital accepts various pet insurance providers for unexpected accidents and illnesses, helping pet owners get reimbursed for a significant portion of their vet bills. They encourage pet owners to consider insurance while their pets are healthy to avoid issues with pre-existing conditions.
Treatment Financing Solutions: For those with existing medical conditions or large unexpected costs, the hospital works with financing solutions like CareCredit, which allows pet owners to space out payments over time.
Online Pharmacy Partnership: Biddeford Animal Hospital has partnered with Vets First Choice to provide a convenient online platform for purchasing pet medications, food, and other products, potentially offering savings and convenience for clients.

Biddeford Animal Hospital is committed to providing excellent veterinary care with a focus on compassion, client education, and convenience. Their comprehensive services, experienced team, and various promotional offers aim to ensure that pets in Southern Maine receive the best possible health care throughout their lives.

Biddeford Animal Hospital Photos

Biddeford Animal Hospital Location

556 Elm St, Biddeford, ME 04005, USA

Reviews

Nov 28, 2024 · Dani King

Great place. They are always so gentle with my guinea pigs! In my experience, they are very easy to get appointments in, week of. And when I have called to ask questions to the veterinarian, I always get a call back within the day! Staff are all friendly and helpful. I highly recommend them!

Feb 25, 2025 · Sam King

Thank you for your quick response to my wife’s review of your business. Let’s set the record straight “During Shasta’s appointment, his anxiety and discomfort made it unsafe to proceed with X-rays without causing him additional stress or potential injury”. We too are concerned about our pets’ distress and extra stress that would have been placed on the dog by bringing him back as well as the stress he would have faced waiting for another appointment to receive the x-rays. There was no explanation given as to why Shasta could not receive sedation and x-rays that day while he was already there. “We also explained that returning for X-rays would not require another exam fee—only the imaging itself.” This is wonderful, and misleading on your part. Finances were not the issue, to re-iterate the issue was the lack of concern for the dogs’ stress levels at returning for yet another visit to receive sedation and x-ray. No advantage to leaving to come back. Unless your organization was not prepared to perform the required services. “The option for sedation was declined due to concerns about making another visit” at the risk of sounding redundant, this was not about making another visit, it was about putting undo stress, unnecessarily on our family member. In Shasta’s paperwork, your office noted that Shasta was "very nervous but did well with owner holding his head during exam today. When walked into x-ray room, Shasta immediately began attempting to bite, defecated. Unable to safely apply muzzle or complete radiographs today." You never told my wife about him attempting to bite. You also indicated that she stated that he attempted to bite her in his intake paperwork. She never, with 100% certainty, said he attempted to bite her. He has NEVER attempted to bite her or anyone. So, somebody is not very truthful or is a bit dramatic) My wife made a phone call to another local vet. They scheduled us for a visit within two days. Again, Shasta was anxious. The doctor very professionally identified the dog’s anxiety and suggested that he be sedated for some x-rays. The process was all done same day and within less than an hour we had results. Not the results we would have liked, but a direction. He also NEVER remotely attempted to bite the vet, his assistant, or staff at the vets office and he completed a full examination. He opted to sedate him because of need to position for appropriate diagnostic x-rays of his leg and lungs. It was determined that Shasta has a very aggressive cancer in his bones (where the initial concern was) and it has made its way into his lungs. He has been given 4 months to a year, but no one really knows, so the days that it would have taken to “reschedule to get sedation and an x-ray” would have made little difference. Then to further insult from your office, your organization, without our knowledge or consent just mailed us all our other animal’s health records. Thanks for making the decision easy for us, we will never use your services again, nor will we recommend or refer anyone to you. Best of luck.

Mar 07, 2025 · Christopher McCann

Make sure you want your pet to make it out alive. They are all about pushing vaccines and pushing meds but prime at missing the core problem. They play guessing games. Thankful we were able to find a new vet right away Friday for our other pup after we had to put our dog down after a week of begging for help but they kept playing guessing games. I wouldn't bring a fly here. So quick to blame my dogs weight and arthritis he had an aggressive cancer maybe some bloodwork after loosing almost 15 lbs in a week, bloody diarrhea, not eating, and much more. OHHH its his weight and arthritis.

May 19, 2025 · Samantha Fecteau

Extremely disappointed. I went for a sick visit with my dog who is obviously in pain and, yes, very nervous. XRay was attempted. He could not be positioned, had an accident (bowels) while attempting. He was gone for maybe 10 minutes. He was brought back out to me and, though explained the concern for stressing him further which I respect, I was advised he could return at another time when he could be offered mild sedation. So I paid for a sick visit and do not understand why this couldn’t be done while there - no explanation offered as to why it could not be done at that time. I was offered pain medication, and we were sent on our way. At check out, I was not offered to reschedule. Instead, I will need to coordinate another visit to get X-rays for a concerning mass on his leg. Was satisfied until now with services, but I feel Dr. Spader handled this poorly. And, yes, I am upset because I am worried about my dog. **In follow up...I do understand that you were taking Shasta's well-being into consideration and I do appreciate that. You response "The option for sedation was declined due to concerns about making another visit" are completely not true. A better option would have been to offer sedation at the time of visit, or perhaps ask me to come in to help calm him for X-ray - NOT you can come back another time. You are correct in that your recommendations for come back at another time did not "align with [my] expectations" I was there for a sick visit, all efforts to do what needed and could be done at the time, should have been. Further, in his notes, that Shasta "immediately began attempting to bite" and that you were "unable to safely muzzle" which you never stated to me. Additionally, I awoke this morning, logged into my email and found the records of all of my animals. It is safe to assume that this is your way of discharging them/us from your practice, instead of a professional attempt at resolve and no discussion about your wish that we did not return.

Mar 05, 2025 · Kellie Ann Goudreau