Bellingham Animal Hospital

Now I understand why this place has such low reviews. At first I decided to ignore the reviews and go gather my own opinion as I just adopted a new puppy and wanted him to be seen as soon as possible per contract. When I first went in I can say the place is by far not close to being up to code or safe what so ever. It looks like your dog could catch something just from stepping on the floors. Dirt, rust, and just very weird overall vibe. Again, chose to ignore as I had already paid the deposit and wanted to meet the actual vet. When I say a certain staff member there walked into the room with a ER patient “Johnny” on, like a patient wears at a ER/Doctor visit…. I began to question if this person was a patient or a staff member. Never seen anything like it before. As it made me feel VERY uncomfortable the vet came in and she herself is very nice and professional. I only spoke with her and felt the experience all together was a good one because of her and her only. Time goes on and I need to go back to finish my new puppies round of shots and drop off a stool sample. When I tell you I walked in, and stood at the front desk for a good 30 min while the front desk staff was on the phone with their family member just chatting away it rubbed me the wrong way. I say this because a staff member had instructed me that once I collect the stool sample I need to drop it off asap so it does not become unusable and if I was unable to drop it off right away then I needed to refrigerate it. So knowing this information it was HIGHLY unprofessional to have me just standing there for an lengthy amount of time all while having a personal (non emergency) conversation. The icing ontop of it all was when I called into today as my other dogs normal vet is over an hour away and has no available appointments. Knowing how quickly this office has openings (now I know why) I called in to ask if I could get her seen today to run some tests. The woman who answered the phone asked me to explain a little of what was going on of course. As I explained that I had given my older dog a chew stick/treat and I think it was upsetting her stomach I would like to come in to get some testing done just to have peace of mind. This is where the nasty behavior began… “ well if she’s on a specific diet you shouldn’t be giving her treats at all” What? I’m so confused? So if a dog is on a specific dog food, they can’t have a treat from the same dog food brand? What sense does that make. It has all the same ingredients just in a different form I replied. She then says “a different form? What do you mean a different form? Treats don’t come in different forms!” Well first off I know as I’ve been in your office and that you work at a vet office you should be familiar in the fact dog treats (made by the same brand) can come in soft, hard, chewy, sticks, etc. same exact ingredients just different forms of texture and size and quite frankly I feel the “lecture” or blame type behavior is unnecessary. I honestly feel she was in a horrible mood and just wanted to bash me for giving my dog treats? Vet approved treats I may add. She then began to say they needed records of her past vet visits. I ensured her that wouldn’t be an issue as I can text the vet and ask her to email/ fax them over before the appointment. Well that was not good enough for her either “well call them. You’ll just give receipts of visits and that’s not what we need” Assuming and bashing once again… First off I’ve already come in with my puppy and provided the CORRECT paperwork so for you to assume I do not know what vet records are is insulting. Second if I am having the vet fax/email them over to you then it wouldn’t be myself brining them in now would it. The staff here are also combative with each other, so doesn’t surprise me whatsoever that it was bound to come my way as well. It’s a shame because I really did want to give the “underdog” a chance and go somewhere super close to where I live but at some point you have to wonder why they are allowed to be so unprofessional towards clients.

Bellingham animal hospital was very quick affordable and understanding. Im very thankful for them. My cat lulu needed emergency pyometra surgery and I called so many places but they all wanted 6-8k for the surgery that I wouldn't have been able to scrounge up so quickly in time for her. Bellingham animal hospital was affordable, kind and friendly in our time of need. Lulu is now home and doing good. They think of our animal babies health over price gouging. I appreciate them so much!

I have only been here once, with my new 6-week-old kitten a couple weeks ago. The doctor I got was super nice, she was gentle and very informative. There was a nice young gentleman who was assisting her, and he was wonderful. There was a mix up about my kittens age as I made the appointment before picking her up from where I got her. She ended up being too young for her first shots and the secretaries were trying to figure out everything for me. I was clearly nervous, and the gentleman popped his head out into the waiting area to re-assure me that everything will be taken care of and not to worry. Will say I really appreciated that, and it put me to ease. My kitten was a little cold during her checkup, so she was wrapped up in a little towel, they cuddled her until she stopped shivering and gave her a toy at the end. Me and Binx both left happy and made another appointment to follow up with her shots :)

I actually got referred by a lady i had just met. She told me the vet really cares for her animals. I looked online and saw bad reviews but i know how people can be! I put my faith in God and im glad i did. From the first phone call, to me walking out the door, there was nothing but kind hearted respect. The place is very clean! I even saw one of them cleaning as one dog left. My dog had an accident 😩 and she cleaned it right away. And opened the window. I felt so bad. She asked politely for me to wait outside. Which was only fair! The prices are very good compared to other vets! The Dr and lady at the front made sure I understood everything. Please don’t listen to the bad reviews. Someone will always have something to say! I thought this place was awesome! If i lived in the area, i would want this to be my place to take my 3 dogs! 🥰

I actually got referred by a lady i had just met. She told me the vet really cares for her animals. I looked online and saw bad reviews but i know how people can be! I put my faith in God and im glad i did. From the first phone call, to me walking out the door, there was nothing but kind hearted respect. The place is very clean! I even saw one of them cleaning as one dog left. My dog had an accident 😩 and she cleaned it right away. And opened the window. I felt so bad. She asked politely for me to wait outside. Which was only fair! The prices are very good compared to other vets! The Dr and lady at the front made sure I understood everything. Please don’t listen to the bad reviews. Someone will always have something to say! I thought this place was awesome! If i lived in the area, i would want this to be my place to take my 3 dogs! 🥰

It’s a shame this place only has a two star rating. The staff and veterinarian that I deal with are awesome. Have 3 dogs that I bring and they take excellent care of them. If you are looking for a caring and compassionate place this is it. I have been coming here for 6 years.

It’s a shame this place only has a two star rating. The staff and veterinarian that I deal with are awesome. Have 3 dogs that I bring and they take excellent care of them. If you are looking for a caring and compassionate place this is it. I have been coming here for 6 years.