
Banfield Pet Hospital
Pet HospitalIndianaMarion CountyIndianapolisCollege ParkWest 86th Street
2902 W 86th St #70, Indianapolis, IN 46268, USA
4.0
I don’t know what the issue at this hospital is but they have the worst customer service I have ever seen at a vet. This vet doesn’t even want to see my dog unless she is sedated. They have absolutely no patience when it comes to dogs.. I was told to drop of my dogs pee sample for them to test since they didn’t have time to see her… they lost her sample. So after I took time out of my day to take the pee there, they couldn’t even do their job. I’ve cancelled her plan with Banfield and would not recommend ANYONE go to this Banfield
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Overview
- (317) 870-7181
- www.banfield.com
Hours
Pet Hospital
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Welcome to Banfield Pet Hospital
Banfield Pet Hospital, located at 2902 W 86th St #70, Indianapolis, IN 46268, is a "Hospital" category platform providing veterinary services. As a national chain, they offer standard veterinary care for pets.
Customer reviews for this location present a mixed picture. Some customers report negative experiences, citing poor customer service and a lack of patience with dogs. One customer mentioned that the clinic insisted on sedating their dog for examinations. Another customer reported that their dog's urine sample was lost after being dropped off for testing, leading to frustration and cancellation of their Banfield plan.
However, other customers have had positive experiences, praising the friendly and kind staff. Dr. G is specifically mentioned as being the best, and customers feel their dogs are well taken care of. This indicates that experiences can vary significantly at this location.
Key features and services, based on customer feedback, include:
- Standard veterinary services
- Mixed reports on customer service and staff patience
- Some positive experiences with friendly staff and specific veterinarians
- Potential issues with sample handling
It is important to note that customer experiences can vary, and potential clients should consider both positive and negative reviews when making a decision. For appointments or inquiries, you can contact Banfield Pet Hospital at (317) 870-7181 or +1 317-870-7181.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
2902 W 86th St #70, Indianapolis, IN 46268, USA
Reviews
I don’t know what the issue at this hospital is but they have the worst customer service I have ever seen at a vet. This vet doesn’t even want to see my dog unless she is sedated. They have absolutely no patience when it comes to dogs.. I was told to drop of my dogs pee sample for them to test since they didn’t have time to see her… they lost her sample. So after I took time out of my day to take the pee there, they couldn’t even do their job. I’ve cancelled her plan with Banfield and would not recommend ANYONE go to this Banfield
Jan 04, 2025 · marthaicamposEveryone is here is so friendly and kind. Dr. G is the best. Our dogs are always well taken care of here.
Feb 13, 2025 · Mica GosnellExcellent last minute visit for our kitty. Quick and through exam, diagnosis and effective treatment. Highly recommended.
Mar 09, 2024 · Jim BruerFirst visit, Vet was cold and hard to talk to. Only kept repeating that I needed to get YEARLY dental cleanings when I’ve never had that suggested before. Second visit, arrived 5 minutes late and they had canceled my appointment and then with a fully empty waiting room refused to see my dog. Front desk lady was super short, unprofessional and rude. Will be going to another banfield in the future. Greenwoods is Great btw! LOVE DR HALL.
Apr 18, 2024 · Alex HelmickThe vet and other staff have been wonderful with my dog. They never fail to go over all the procedures, expectations, and aftercare, and they always call throughout the following week to make sure everything is okay.
May 20, 2017 · Levy GrantPet Hospital

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