Banfield Pet Hospital

Absolutely dissatisfied from the experience that this establishment has provided. My friend has brought her pet for a dental cleaning ( A very normal and routine procedure ). Unfortunately I have never seen the little dog so sick after this visit and it is clear that he had contracted a respiratory issue. The dog was taken for the cleaning on Monday and since then he has had several reactions, I then brought him back 4 days later on Friday for a follow up. The Vet Jacqueline V Larocca performed the cleaning and then in the same week does not even remember the procedure? The Hospital stated they will be taking care of the treatment to ensure he gets better after this horrible experience, to then set up an appointment a whole week apart (mind you the dog has been sick already for almost 2 weeks). The date finally comes, for the hospital to not acknowledge the situation, and refusing to take care of the treatment stating that the dental cleaning has no possible impact or complications on the pets health. Do not. I repeat, do not bring your healthy pet to this place, you wont be doing it any good.

I love taking my dog Skye to Banfield Animal Hospital. Everyone there is welcoming, helpful and knowledgeable. They all greet us by name and remember all the details about our previous visits. A special shout out to Dr. Larrocca, Kalli and Gaby. Thanks for always being there for us. Hugs and licks. Lynn and Skye.

Banfield Boca Village doesn’t care about pets. My friend’s dog developed a testicular infection after a dental cleaning. Dr. LaRocca, who performed the dental cleaning, didn’t even bother to read the medical history during the follow-up to understand what was going on with Chewy. She simply said, “He is perfect.” After this, my friend took him to Calusa Hospital, where they examined him thoroughly and confirmed that while he was healthy, he still needed additional care. He was far from “perfect,” as the doctor claimed. Please do not take your dog here.

My friend trusted Banfield Hospital at Boca Village with her baby dog, and they failed her . After a dental cleaning, her dog came home sick and later developed a testicular infection. The care was so bad she had to seek help from another vet, after the follow up with Dr Larocca, saying that he was doing fine when he wasn’t. At the other vet prescribed more antibiotics and vitamins to help his recovery after this horrible testicular infection . Avoid this place—they prioritize profit over your pet’s well-being. Please do not bring your dog to this place, you take your baby dog healthy and they will give your dog sick Again do not trust them

I’ve always been so impressed with the doctors had Banfield. They have always gone up and above for my animals and show very much they care about them as little souls and not a money stream like other vets. A little extra thank you to all of the reception nurses and to Dr. Larocca ANY time I need anything they are there and it’s the most appreciative and amazing thing for a pet owner to have that kind of security.