
Austin Bluffs Animal Clinic
Pet HospitalColoradoEl Paso CountyColorado SpringsAustin Bluffs Parkway
4323 Austin Bluffs Pkwy, Colorado Springs, CO 80918, USA
4.0
I have been coming here since 1993 with both dogs and cats. I have never had an unpleasant visit. My dogs actually get excited when they see the building and staff. I would highly recommend using them for your vet care needs.
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Overview
- (719) 598-7879
- austinbluffsanimalclinic.com
Hours
Pet Hospital
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Welcome to Austin Bluffs Animal Clinic
Hello Colorado Springs pet owners! We want to introduce you to Austin Bluffs Animal Clinic, located at 4323 Austin Bluffs Pkwy in our community. Operating as a Pet Hospital, Austin Bluffs Animal Clinic provides a range of veterinary services and also functions as a pet pharmacy, offering convenience for obtaining medications your pet may need. To give you a detailed overview, we will consider the potential environment, services, features, and any insights we can gather from the provided customer reviews.
As a Pet Hospital, Austin Bluffs Animal Clinic likely offers a comprehensive suite of veterinary services. This typically includes preventative care, such as routine wellness examinations, vaccinations tailored to your pet's lifestyle and risk factors, and parasite prevention (flea, tick, heartworm). Regular check-ups are essential for maintaining your pet's health and detecting any potential issues early.
Beyond preventative care, the clinic would also provide diagnostic services. This could involve in-house laboratory testing, such as blood work, urinalysis, and fecal exams, to help diagnose illnesses. Imaging capabilities, like digital radiography (X-rays), might also be available to aid in visualizing internal conditions. These diagnostic tools are crucial for accurately assessing your pet's health concerns.
For treatment, Austin Bluffs Animal Clinic would offer medical management for various illnesses and injuries. This includes prescribing medications, administering treatments, and developing care plans for both acute and chronic conditions. They would also likely perform surgical procedures, ranging from routine spays and neuters to other soft tissue or minor orthopedic surgeries, depending on the expertise of their veterinarians. For more complex surgical cases, they might have referral relationships with veterinary specialists.
The fact that Austin Bluffs Animal Clinic also operates as a pharmacy is a significant feature. This means that medications prescribed for your pet can often be filled directly at the clinic, providing convenience and ensuring that you receive the correct medication and dosage as directed by the veterinarian. A pet pharmacy typically stocks a range of prescription medications, as well as some over-the-counter products like parasite preventatives and nutritional supplements.
Now, let's consider the environment and features based on the provided customer reviews. One long-term customer, who has been visiting since 1993 with both dogs and cats, reports "never hav had an unpleasant visit." They also mention that their dogs "actually get excited when they see the building and staff," which suggests a welcoming and positive environment for pets. This positive reviewer highly recommends the clinic for veterinary care needs, highlighting the friendly and presumably competent staff.
However, the second review presents a starkly different experience. This customer recounts a negative incident where their dog, treated for a broken toe, allegedly suffered severe damage due to a tightly wrapped leg. They also express dissatisfaction with the clinic's response, stating a lack of urgency in scheduling a follow-up appointment, failure to take responsibility, and charging full price for the bandage. This reviewer details a difficult and costly healing process that took many months. They also mention "a few problems in the past" but had stayed due to their husband's preference, indicating a prior history that wasn't entirely satisfactory for this individual.
These contrasting reviews suggest that while some clients have had very positive, long-term experiences with Austin Bluffs Animal Clinic, others have encountered significant issues leading to dissatisfaction. It's important to consider both perspectives when evaluating the clinic.
Based on the information, the environment of Austin Bluffs Animal Clinic is perceived positively by at least one long-term client, who describes it as a place their dogs are happy to visit, implying a friendly and comfortable atmosphere. However, the negative review points to potential issues with aftercare and responsiveness in certain situations.
The features of Austin Bluffs Animal Clinic include providing a range of veterinary services as a Pet Hospital and the convenience of an on-site pharmacy. The positive review highlights friendly and professional staff, while the negative review raises concerns about the quality of care in at least one instance and the clinic's handling of the aftermath.
There is no promotional information provided in the text. To learn about any current specials or offers, you would need to contact the clinic directly.
To get in touch with Austin Bluffs Animal Clinic, you can call them at (719) 598-7879 or +1 719-598-7879. Their address is 4323 Austin Bluffs Pkwy, Colorado Springs, CO 80918, USA. If you are considering them for your pet's care, it might be beneficial to inquire about their services, protocols, and how they address patient care and follow-up.
In summary, Austin Bluffs Animal Clinic in Colorado Springs operates as a Pet Hospital with an on-site pharmacy. While one long-term customer praises their friendly and professional service and the positive experience of their pets, another customer reports a significant negative experience with the care provided for a specific injury. Potential clients should consider these differing viewpoints and perhaps seek further information directly from the clinic to make an informed decision about their pet's veterinary care.
Austin Bluffs Animal Clinic Photos










Austin Bluffs Animal Clinic Location
4323 Austin Bluffs Pkwy, Colorado Springs, CO 80918, USA
Reviews
I have been coming here since 1993 with both dogs and cats. I have never had an unpleasant visit. My dogs actually get excited when they see the building and staff. I would highly recommend using them for your vet care needs.
Dec 11, 2024 · Ted H. SnyderDo not go here! My dog went in for a broken toe and they wrapped his leg too tightly. Called to schedule an appointment and they did not rush to get him in. Caused severe damage to his leg. Never took responsibility and charged full price for bandage. Took many months and a lot of money to get the leg healed. Had a few problems in the past but stayed because my husband liked them. Hard lesson to learn.
Apr 11, 2025 · Trisha SWe recently brought our fur baby, Gibbs in to have him checked for the fatty deposits on his body. They drew samples from each and determined that they were indeed just fatty deposits. Nothing to be concerned about as they are very normal, however, they continue to monitor them in the event of any changes. It brings us great comfort to know they care about our dog as much as we do, and want to see him thrive. We are very happy with their service, doctors and the rest of the staff. Try them out, your pets will love them!!
May 16, 2025 · Marie GundelDO YOUR PET A FAVOR AND STAY AWAY FROM THIS PLACE!!!!! I started seeking treatment for my cat in December. Initially, they dismissed concerns and just said it was “allergies.”. Saying that a lot of local animals were really struggling with allergies this winter (2025). That felt so strange to me that it would be allergies in the winter. They encouraged a steroid shot. I did as suggested because they were the expert/doctors. Also, it was recommended that I get him higher quality food that doesn’t have chicken or turkey in it. (I am currently going through cancer treatment and do not have a lot of disposable income). So I found a high-quality food at an affordable price. The next time that I brought my cat back to the vet because the symptoms had not resolved, The vet basically bullied me into buying the “prescription food” (which was close to $50 for a tiny bag). I tried to speak about ingredients and see if I could do a comparison of what I had found versus what they were suggestng. Again that was met with a domineering and rude response. I was told again that my cat needed a second steroid shot. Since it was presented to me that my cat “needed this prescription food & an additional steroid shot”, of course I purchased it. Once back at home, my cat refused to eat the food. For the better part of 3 weeks I spent trying to get my cat to eat the food that they had insisted on. His health continued to decline. Still, he was not making positive progress. Actually quite the opposite… He started drooling and frosting at the mouth. By the day of the appointment (they couldn’t fit us in for 7 days) , my buddy had lost 2 pounds, he was still vomiting and frothing at the mouth… if you read this far, please continue because this is where it gets CRAZY! When I him back for the appointment, the doctor came in and felt his abdomen. She said she had significant concerns that he had lymphoma. She said it very point blank.. She said that he needed the necessary bloodwork to either confirm or deny that. Of course It was $250. You can imagine how shocked I was when she returned with the blood work and said he had cholangiohepatitis!!!! 🤯😭 how had we gone from allergies to potential liver failure?!?!? Then the doctor explained what treatment would give him his best chance it was !!!$650!!! Of course I would spend whatever I was needed for my love. He really is special to me. He got me thru chemo, radiation & 11 surgeries. (3 1/2 years of brutal treatment) so I told the Dr I would do what I had to to give him the best fighting chance. Then vet techs came in to teach me how to administer meds. She was going to demonstrate how to do it. 11 tries later he was covered with saliva and vomit and meds. My little love was furious. Then she went tothe next medi and then the next….at some point, I realized I could not do this to him. I could not subject him to that kind of torture that I have been forced to endure for 3 1/2 years. What if I did all of this and it still didn’t help my remaining days with him AND I would be torturing him. This is when I broke… The tears came fast and hard. I realized I couldn’t torture him like I have been by following their recommendations,. It started to hit me that my seven-year-old, most precious little buddy was on limited time. It took everything I had in me to walk out the door without screaming and crying and pointing fingers of blame. HOW DID IT START AS SIMPLE ALLERGIES AND NOW I WAS HAVING TO MAKE END OF LIFE DECISIONS?!?!?! So to recap… After multiple appointments, after failing to identify the real issue, after taking probably close to $950… Then on top of it, they either wanted me to pay them to euthanize him (EVEN THOUGH I BELIEVE THAT THEY ARE THE REASON that I am in the position to say goodbye to my love”) WRONG! Soooo WRONG! Do your pet a favor and stay far away from this place!!! I would not want you to have to say goodbye to your love, like I’m having to. 😭 If you read this point, thank you… I know this is very lengthy, but truthfully, I could’ve made it even longer.
Apr 29, 2025 · Kat WillcoxDr. Dorset is a very knowledgeable veterinarian. Every time I have had her as my vet, I know that she will take good care of my pup. Furthermore, if you’re receptive enough, she will help you learn about your dog’s behaviors. She doesn’t make you feel guilty, but she explains how owners action can directly affect the dog’s behavior. I had another vet here one time and got belittled for my dog’s behaviors, she was not understanding of what could make my dog act anxious, she only made me feel bad. And she also said, “we can’t come in here and be best friends with every dog, you have to train her better”. I can understand the role I play with my dog, but dogs need positive reinforcement in the vet to associate it with good things. Immediately walking in and grabbing my dog’s leg (that was injured) will obviously make most dogs respond poorly. Vets do need to make an effort to be patient and build trust with anxious dogs. I understand that there’s a certain extent to a vets patience, as they don’t have all the time in the world, but you can give the dogs treats and greet yourself before invading their space. That’s why I love Dr. Dorset. She knows my dog, understands her behaviors, helps me learn what I can do better, and builds up trust with my pup every time we are there. Vet techs are awesome and kind! I’m happy I have Dr. Dorset as the only vet I accept now and will continue to come here as long as she’s here. This clinic is awesome for a number of reasons, but Dr. Dorset is the #1 in my book :) Thank you!
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