ASPCA Community Veterinary Clinic - By Appointment Only

Welcome to the ASPCA Community Veterinary Clinic, a Pet Hospital located at 464 New Lots Ave in Brooklyn, NY 11207, USA. As part of the esteemed ASPCA (The American Society for the Prevention of Cruelty to Animals), this clinic is dedicated to providing veterinary care to the local community. It's important to note upfront that this particular clinic operates strictly by appointment only, a crucial piece of information for local users seeking their services.

While specific details about the clinic's physical environment are not provided in the reviews, it is reasonable to expect a standard veterinary clinic setting focused on providing medical care for animals. This would typically include examination rooms where veterinarians can assess pets, and potentially surgical suites for procedures like spaying and neutering. Given the ASPCA's reputation, maintaining a clean and functional environment conducive to animal health is likely a priority. However, without direct descriptions from the provided text, we must infer this based on general knowledge of veterinary clinics.

The primary service explicitly mentioned in the reviews is spaying, as one customer stated, "Had to spay my cat..." This suggests that the ASPCA Community Veterinary Clinic offers surgical procedures, at least for sterilization. Considering its role as a community veterinary clinic, it is also highly probable that they offer a range of other essential veterinary services. These could typically include wellness check-ups, vaccinations, treatment for common illnesses and injuries, parasite prevention (flea, tick, and heartworm), and potentially basic diagnostic services. However, the exact scope of services offered would need to be confirmed directly with the clinic.

A significant feature of this Pet Hospital, highlighted by multiple reviewers, is the appointment system, which operates on a first-come, first-served basis for walk-in appointments made in person. One helpful customer shared detailed advice: "FOR THOSE TRYING TO GET AN APPOINTMENT - The best thing you can do is go into the office EARLY in the morning Tuesday-Fri. I suggest you’re there a bit before 8:30AM since other people will line up for the same thing. APPOINTMENTS ARE LIMITED, they might not have any more slots available after a few people, in that case you’d probably have to come back again on the next morning." This indicates that securing an appointment requires a proactive in-person visit, particularly early in the morning on weekdays.

Another notable feature, praised by a customer, is the friendliness and helpfulness of the staff. The reviewer mentioned, "The staff is super friendly and helpful." This positive feedback suggests that despite the challenges with appointment booking, the interactions with the clinic staff are generally positive, contributing to a better overall experience for pet owners who are able to secure an appointment.

However, a critical point raised in the reviews is the difficulty in booking appointments via phone. One customer explicitly stated, "...unfortunately they don’t answer phone calls for appointments." Another echoed this, noting, "...realistically we can’t book through the phone..." The clinic's high demand is suggested as a potential reason for this limitation. This lack of phone booking is a crucial piece of information for local users planning to seek services here.

Furthermore, a concerning review raises questions about the clinic's service limitations based on the pet owner's residential zip code. The reviewer expressed frustration, stating, "The Brooklyn ASPCA will not see me because I don't live in the zip code their clinic is located at." This policy, if consistently applied, would be a significant factor for local residents to consider, potentially restricting access to care based on their specific location within Brooklyn. The reviewer also contrasts this with past practices of the ASPCA, suggesting a change in their service accessibility.

The same reviewer also mentions the difficulty in getting any appointment at all, stating, "I have called the ASPCA relentlessly since last week Friday March 7th 2025, & all I received is a recording saying that their appointments are all booked and they have no appointments available. It's March 12, 2025..." This highlights a potential issue with appointment availability and the responsiveness of the clinic via phone, further emphasizing the need for in-person attempts for booking.

Regarding promotional information, none is explicitly mentioned in the provided reviews. Local users are advised to contact the clinic directly at (844) 692-7722 or +1 844-692-7722 to inquire about any potential discounts, special offers, or programs they might have available. Given that it is a community veterinary clinic associated with a non-profit organization, they may offer lower-cost services or specific programs for eligible residents, but this would need to be verified.

In summary, the ASPCA Community Veterinary Clinic in Brooklyn offers veterinary services, including at least spaying procedures, with a staff described as friendly and helpful. However, a key feature and potential challenge for local users is the appointment system, which requires in-person booking, ideally early in the morning on weekdays, due to limited availability and the lack of phone booking. Additionally, a concerning review indicates potential service restrictions based on the client's zip code within Brooklyn. Local residents should be aware of these factors when considering this Pet Hospital for their veterinary needs and are encouraged to contact the clinic directly for the most accurate and up-to-date information regarding services, appointment procedures, and any potential eligibility requirements.