Art Museum Veterinary Center

I started taking my cat here recently and they've been lovely. He was a street cat and they were very thorough in their initial work-up along with giving me advice as a new cat owner on what he needs. Picture of the lil guy for cuteness.

I made an appointment with Art Museum to organize paperwork with a USDA vet for international travel with my pet. I arrived for the appointment, and the appointment had been cancelled due to miscommunication with their sister clinic. They then told me they could see me to establish care and start the conversation for organizing international paperwork. Then I met with the vet who told me they couldn't support me in organizing the scope of needs for paperwork, but could complete the paperwork if they were provided what was needed and recommended I work with a travel consultant. I spoke with the travel consultant who was recommended, and called the clinic back to organize the health certificate. The front desk rep was incredibly rude and told me that she needed a list of items to organize via the travel consultant. When I told her I was actively providing that list to her, she told me maybe I should work with another USDA vet and the vet would only coordinate directly with a travel consultant moving forward. I told her that should have been disclosed before I paid a $100+ "establishing care" that otherwise would not have been "established" had I been informed of that policy upfront. She refused to reimburse me for the services I never would have proceeded with had I been properly informed of their... policy. I was also prescribed several medications for my dog that were not correctly explained and cost significantly more than what was disclosed, which was fun to discover at check out. Would not recommend.

I’ve taken both my cat and dog here for years! I’ve never had a vet that my pets feel so safe with. It’s so nice that I get to be in the room during exams and vaccines. They really do amazing work. They have always been so communicative, especially since we don’t have insurance it’s so incredibly helpful that they go through pricing line by line. I could not recommend this vet more!!!

I cannot recommend this vet office enough! Their office is clean and very efficient which is helpful in getting my pets in and out with minimal stress. Their hours also are so helpful in allowing us to schedule appointments that don't interfere with our work schedules. The office is easily accessible, and I love how quickly we can get medications from the pharmacy if needed. The staff is always thoughtful and responsive. There are always small personal touches that make me feel like they really care for our animals. My cat is typically pretty healthy, but can be quite difficult to handle. Dr. Hommel and the vet techs always do a great job handling her and managing her stress despite her obvious dislike for the vet. Dr. Hommel and the vet techs are always thorough and take their time to answer any of my questions. My senior dog had quite the history before we adopted him, and therefore he has had some issues that we've been getting addressed with Dr. Coleman. We fostered him for about 9 months before his adoption and we had been struggling to manage his allergies and had some other concerns. Right off the bat, Dr. Coleman listened to all of our concerns and identified issues that should be dealt with right away. She created a plan to deal with everything. We learned so much from her and began treating our dog's allergies right away. He improved almost immediately and Dr. Coleman was there to support us as we dealt with everything. He's since been able to get some of our other concerns taken care of. Dr. Coleman always takes the time to educate us on the issues our dog has, how she's treating the issues, and why she's implementing each treatment. Our dog has really improved tremendously thanks to Dr. Coleman. Overall, this office does an excellent job at making us and our pets feel valued. We always leave with peace of mind that our animals have received the best care possible. Each treatment and the associated cost seems reasonable and nothing is ever pushed on us. We always get an estimate before any treatment happens, so there are never any surprises. We have never felt rushed or dismissed by any of the staff. It's evident they really, really care about their animals. From reception to vet techs to vets this office is PHENOMENAL! I would highly recommend anyone with a pet to take their pets here for quality care!

The whole team here is so lovely (and they always make sure you have an estimate for everything ahead of time— sometimes rare for city vets!) My pup isn’t friendly with other dogs and the team always makes sure we’re in a room and minimizes animal interactions as we wait for our appointment.