Arendell Animal Hospital: Hawkes, Richard DVM

Dr. Hawkes is expensive. He will say he's done a treatment when he hasn't. That's lying. If things don't go his way or for the office staff, you'll be disrespected. If you have questions or express concerns he will become irate. Likewise the office staff. Most importantly, I just don't feel it's safe to bring any animal in there.

Dr. Hawkes is expensive. He will say he's done a treatment when he hasn't. That's lying. If things don't go his way or for the office staff, you'll be disrespected. If you have questions or express concerns he will become irate. Likewise the office staff. Most importantly, I just don't feel it's safe to bring any animal in there.

Used them when I was visiting area in January. Very welcoming staff. Place was clean. They helped my dog out and explained all my options well. My dog got better and I did see my regular veterinarian when I got back home two weeks later. I was very happy with every thing and I am very grateful for how well they treated my dog as well as myself.

Used them when I was visiting area in January. Very welcoming staff. Place was clean. They helped my dog out and explained all my options well. My dog got better and I did see my regular veterinarian when I got back home two weeks later. I was very happy with every thing and I am very grateful for how well they treated my dog as well as myself.

Dr Hawkes and the Arendell team went above and beyond to make sure my dog was very well taken care of and comfortable pre, during and post surgery. Everyone was friendly, professional, knowledgable and caring. I would highly recommend the Arendell Animal Hospital! I wish they were located in the town we live!

Dr Hawkes and the Arendell team went above and beyond to make sure my dog was very well taken care of and comfortable pre, during and post surgery. Everyone was friendly, professional, knowledgable and caring. I would highly recommend the Arendell Animal Hospital! I wish they were located in the town we live!

We purchased a puppy that apparently had no health problems. Got him home. He wouldn't eat for 2 days. Throwing up/diahrrea. We brought him to Arendell hospital upon open on 11/13/17. He tested + for parvo. They suggested we admit him and re-evaluate his condition in 2 days. We called every day, morning and night receiving positive news about our puppy's condition. However, we were told he was overhydrated so they were going to take him off his IV. They also said he should stay another couple of days so he could continue to improve. So we continued to call daily, being told he was doing well, eating drinking. No vomit/diahrrea. We could pick him up Friday evening, he was doing great! So, we go around 5: 45 pm. They close at 6. Dr. Hawkes discussed meds and feeding protocol. Said that illness would run it's course in a few days. But he was doing great. They brought him out to us, asked us to please hurry out because he might still be contagious and didn't want it to spread in the office. So we did. Happy and excited to bring home our puppy. We got in the car and began to check him over. He was cold to the touch,lifeless,couldn't stand,his eyes looked like he was no longer with us, his gums were white and had what looked like a big water balloon on his stomach. He was also having uncontrollable bloody diarrhea all over my husband's lap. We pulled over 10 min. Into the ride. They we're closed, no answer. We get him home where my family was waiting for our puppy whom we were all told was doing so well. We brought him in and tried to stand him up, he fell to the floor. He was taking 10 breaths/min. If even and was showing no sign of seeing or hearing us. My husband began to call 2 24 hr. Emergency vet offices to discuss symptoms. We were told to bring him in ASAP it didn't sound good. Too late he died 5 min. later. ABSOLUTEY DEVASTATING! Now, with all of that being said, I understand with parvo there is no guarantee. What I DON'T understand, is how we were told how much better he was and he was ready to go home, to dying an hour later! So either he was never doing any better and they figured they would continue to let him suffer and keep billing me or he was starting to do better and they overhydrated him to the point of it being fatal! I called the office first thing Monday morning and Dr. Hawkes told me he was not like that there. That's a lie! An animal does not do a complete turn around in 3 min. I am disgusted and DON'T know how he calls himself a Vet. Time for a new profession. Please use caution if you decide to take your beloved animal here. If you do, let it be for basics. Shots, maybe a checkup.

We purchased a puppy that apparently had no health problems. Got him home. He wouldn't eat for 2 days. Throwing up/diahrrea. We brought him to Arendell hospital upon open on 11/13/17. He tested + for parvo. They suggested we admit him and re-evaluate his condition in 2 days. We called every day, morning and night receiving positive news about our puppy's condition. However, we were told he was overhydrated so they were going to take him off his IV. They also said he should stay another couple of days so he could continue to improve. So we continued to call daily, being told he was doing well, eating drinking. No vomit/diahrrea. We could pick him up Friday evening, he was doing great! So, we go around 5: 45 pm. They close at 6. Dr. Hawkes discussed meds and feeding protocol. Said that illness would run it's course in a few days. But he was doing great. They brought him out to us, asked us to please hurry out because he might still be contagious and didn't want it to spread in the office. So we did. Happy and excited to bring home our puppy. We got in the car and began to check him over. He was cold to the touch,lifeless,couldn't stand,his eyes looked like he was no longer with us, his gums were white and had what looked like a big water balloon on his stomach. He was also having uncontrollable bloody diarrhea all over my husband's lap. We pulled over 10 min. Into the ride. They we're closed, no answer. We get him home where my family was waiting for our puppy whom we were all told was doing so well. We brought him in and tried to stand him up, he fell to the floor. He was taking 10 breaths/min. If even and was showing no sign of seeing or hearing us. My husband began to call 2 24 hr. Emergency vet offices to discuss symptoms. We were told to bring him in ASAP it didn't sound good. Too late he died 5 min. later. ABSOLUTEY DEVASTATING! Now, with all of that being said, I understand with parvo there is no guarantee. What I DON'T understand, is how we were told how much better he was and he was ready to go home, to dying an hour later! So either he was never doing any better and they figured they would continue to let him suffer and keep billing me or he was starting to do better and they overhydrated him to the point of it being fatal! I called the office first thing Monday morning and Dr. Hawkes told me he was not like that there. That's a lie! An animal does not do a complete turn around in 3 min. I am disgusted and DON'T know how he calls himself a Vet. Time for a new profession. Please use caution if you decide to take your beloved animal here. If you do, let it be for basics. Shots, maybe a checkup.

We love Dr Hawkes and his staff. Always take the best care of our girls. Gentle, compassionate, comprehensive care.

We love Dr Hawkes and his staff. Always take the best care of our girls. Gentle, compassionate, comprehensive care.