Animal Clinic East

Dr. B has been there since I began fostering Kiya whom was once named cahaya from dacc. I am so thankful for him & all the help he has given not only kiya but to my daughter & I being helpful/educational for my daughter whom is soon attending college to become a veterinarian 🥰 forever grateful!!

Absolutely Disgusted by the Care at Bloomfield Pointe & Animal Clinic East – Avoid at All Costs! I had an emergency with my dog, who was struggling to deliver her only puppy after pushing for over three hours. I called Animal Clinic East, explained the urgency, and was told to go to Bloomfield Pointe for an emergency C-section. I immediately drove 30 minutes, arriving at 11:30 AM—only to sit there until closing time while my dog suffered. I paid $1,200, and despite the delay and lack of urgency, my puppy did not survive. To make matters worse, when I got home two days later, my dog’s incision had opened up. I immediately called, expecting them to correct their mistake, but Dr. Shayne Ballou had the nerve to say, “Let me get you an estimate.” Excuse me? Why should I be paying AGAIN for you to fix your own botched surgery? It’s clear that Dr. Ballou cares more about money than the well-being of animals. There was no compassion, no accountability—just greed. If you love your pets, do not take them here. They will take your money, waste your time, and leave your animal suffering. I wouldn’t recommend this place to my worst enemy.

Highly recommend not using this facility for a number of reasons. For one the staff is very unprofessional and rude. They never called and got previous records like they said they would. Input all contact information incorrect and still haven't updated it correctly. We got 1 of our dogs fixed there and it was a complete hack job. We never saw the vet so for all we know the tech did the surgery. Expressed these concerns with them and came in for a post surgery appointment for the vet to not be there again so later that night we had to take our dog to an emergency vet for infection. Photo is how we got our dog back the day of surgery.

The fact that the vet/owner is attacking all the people leaving reviews he doesn't like is really a testament to his character. People are speaking of their experiences. They should never be ridiculed on a public forum from a "professional" within the community. How embarrassing for him. I just called up for some quotes on a surgery. The phone girl was very rude.

I know that you think because they're on 8 Mile in Detroit, you may question this hospital. I can testify that the doctor is fantastic they are very reasonably priced, and they don't do things to your pet unless they have to with a non-invasive approach. They don't run up a huge bill, and they do not give you bad advice and do things to your pet unnecessarily for profit. I trust them to do the right thing for my 16 year old 4 lb Pomeranian Chanel. I would never take her anywhere else. I am so blessed to be able to take her to someone who truly cares. I highly recommend this animal clinic to everyone.