Acre Hill Veterinary Clinic ico

Acre Hill Veterinary Clinic

Pet HospitalIllinoisChampaign CountyRantoulWest Champaign Avenue

608 W Champaign Ave, Rantoul, IL 61866, USA

3.0

Edit to add; now trying to invalidate reviews bc our account is under my wife's name. We are a client of yours, and you had terrible beside manner. Your front desk attendee has consistently apologized for your foul attitude. Needs help with bedside manner, this Vet has completely forgotten the love of animals. He is very forgetful as well, and will bark at customers trying to explain that he misunderstood something. The tech at the front must spend half the day apologizing

Adam Long
  • Overview
  • (217) 893-0313
  • www.acrehillvet.com

Hours

Monday 1:00 PM - 5:00 PM
Tuesday 1:00 PM - 5:00 PM
Wednesday 1:00 PM - 5:00 PM
Thursday 1:00 PM - 5:00 PM
Friday 1:00 PM - 5:00 PM
Saturday 9:00 AM - 12:00 AM
Sunday Closed

Welcome to Acre Hill Veterinary Clinic

Welcome to your local guide for pet care services. If you are a pet owner in or around Rantoul, Illinois, and are searching for a Pet Hospital that can cater to your beloved animals, this introduction provides an overview of Acre Hill Veterinary Clinic based on publicly available customer reviews. Our aim is to present an objective summary to assist you in making informed decisions about your pet's health and well-being.

Acre Hill Veterinary Clinic is a Pet Hospital situated at 608 W Champaign Ave, Rantoul, IL 61866, USA. For inquiries or to schedule an appointment, you can contact them at (217) 893-0313 or their mobile number +1 217-893-0313. As a local Pet Hospital, they provide veterinary services aimed at maintaining and improving the health of your pets.

The customer reviews for Acre Hill Veterinary Clinic present a mixed picture, highlighting both positive and negative aspects of the clinic. One reviewer shared a very positive experience, expressing that they had been searching for a good veterinarian for their two dogs (a teacup Chihuahua and a Cavalier King Charles Spaniel). They praised the clinic for its reasonable pricing and the wonderful treatment of their pets. This reviewer was impressed with both the veterinarian and the assistant, noting that they provided good information and conducted necessary tests, such as a heartworm test. Importantly, they mentioned that their dogs "Loved them at their doctors office visit" and highly recommended Acre Hill Veterinary Clinic to anyone seeking doctors who treat pets like family. This testimonial suggests a caring and thorough approach to animal care.

However, other reviews raise significant concerns, primarily regarding the bedside manner of the veterinarian. One reviewer stated that the vet "Needs help with bedside manner" and seemed to have "completely forgotten the love of animals." This reviewer also described the vet as "very forgetful" and prone to "barking at customers" who tried to clarify misunderstandings. Adding to this, they mentioned that a tech at the front desk reportedly spends a significant amount of time apologizing for the vet's "foul attitude." This paints a picture of potential communication and interpersonal issues within the clinic.

Another comment, seemingly an edit to a previous review, mentioned an attempt by the clinic to invalidate reviews, purportedly because the account was under the reviewer's wife's name. This reviewer, identifying themselves as a client, reiterated the issue of "terrible beside manner" and noted that the front desk attendee had "consistently apologized for your foul attitude." This further emphasizes the concerns raised about the veterinarian's interactions with clients.

Considering these reviews, potential local users should be aware of the stark contrast in experiences. On one hand, there is a positive account of excellent care, reasonable pricing, and a loving attitude towards pets. This suggests that the clinic is capable of providing good veterinary services and creating a positive experience for both pets and owners.

On the other hand, there are serious allegations regarding the veterinarian's bedside manner, including forgetfulness and a negative attitude towards clients, to the point where staff members reportedly apologize for this behavior. These are significant factors that could impact a pet owner's comfort and confidence in the clinic.

To provide a more comprehensive understanding of Acre Hill Veterinary Clinic as a Pet Hospital, it would be helpful to have information about the specific services they offer. Typically, a Pet Hospital provides a range of services such as routine check-ups, vaccinations, diagnostics (like blood work and imaging), dental care, surgical procedures, and treatment for illnesses and injuries. Knowing the specific services offered by Acre Hill Veterinary Clinic would help local pet owners determine if they can meet their pet's healthcare needs.

The reviews do not provide details about the clinic's environment beyond the interactions with staff. Information about the clinic's facilities, cleanliness, and overall atmosphere would typically be part of understanding the environment of a Pet Hospital.

Regarding features, the positive review highlights "reasonable pricing" and a caring attitude towards pets. The negative reviews, however, point to potential issues with the veterinarian's interpersonal skills. Promotional information is not available in the provided text.

For local users in Rantoul and the surrounding areas, choosing a Pet Hospital involves considering both the quality of medical care and the overall experience, including interactions with the staff. The feedback for Acre Hill Veterinary Clinic suggests that while the medical care can be excellent, there are potential concerns regarding the veterinarian's communication style and bedside manner, which may affect the client experience.

As this introduction aims to be objective, it is crucial to present both the positive and negative feedback received. The positive review indicates that Acre Hill Veterinary Clinic can provide wonderful care, while the negative reviews raise red flags about the veterinarian's interactions with clients. Potential clients should weigh these aspects carefully.

To gain a more complete picture, local users might consider contacting Acre Hill Veterinary Clinic directly to inquire about their services, pricing, and perhaps get a sense of their communication style. Visiting the clinic for a preliminary consultation, if feasible, could also provide a firsthand impression.

In summary, Acre Hill Veterinary Clinic in Rantoul, IL, has received both high praise for its caring approach and reasonable pricing, as well as serious criticism regarding the veterinarian's bedside manner and communication with clients. Potential local users should consider these contrasting views when deciding if this Pet Hospital is the right choice for their pets. We recommend further inquiry to make an informed decision. Their contact number is (217) 893-0313, and they are located at 608 W Champaign Ave, Rantoul, IL 61866, USA.

Acre Hill Veterinary Clinic Photos

Acre Hill Veterinary Clinic 1Acre Hill Veterinary Clinic 2

Acre Hill Veterinary Clinic Location

608 W Champaign Ave, Rantoul, IL 61866, USA

Reviews

Edit to add; now trying to invalidate reviews bc our account is under my wife's name. We are a client of yours, and you had terrible beside manner. Your front desk attendee has consistently apologized for your foul attitude. Needs help with bedside manner, this Vet has completely forgotten the love of animals. He is very forgetful as well, and will bark at customers trying to explain that he misunderstood something. The tech at the front must spend half the day apologizing

Feb 07, 2025 · Adam Long

I had been looking for a long time for a good veterinarian for my two dogs. I live here in Rantoul, Illinois so it was hard to find a veterinarian close to home that has reasonable pricing and is wonderful to both of my girls. I have a teacup Chihuahua & a Cavalier King Charles Spaniel, both are very well mannered girls. I was very impressed with both the veterinarian and his assistant. They gave me good information, did the necessary bloodworm to make sure my girls didn't have heart worms, etc. My girls Loved them at their doctors office visit . I would highly recommend Acre Hill Veterninary Clinic to anyone who is looking for Doctors who treat your babies like Family.

Dec 22, 2024 · Carrie Aptha Paul

This vet is very rude. I needed records of an animal he cared for transferred over to St. Joseph Vet. He told me he could not email records but could fax right away, which I didn't mind. I wanted Dr. Stubblefield to confirm the fax number I gave him to have records sent and he YELLED over the phone to me the fax number he took down. I did tell him that this was an urgent request because the animal was having a splint placed under anesthesia this morning and he proceeded to say I'll send the records as soon as you get off the phone. Again, very rude man and will not EVER recommend this place to anyone.

Jan 21, 2025 · Tiffani Gray

I have been taking my pets to Dr. Stubblefield for over 20 years. I trust him completely.

Mar 08, 2024 · Wendy Kuhns

Do not recommend. DVM is condescending, rude, and has absolutely no "bedside" manner with pet parents. I was working with a limited budget but was very concerned about my pet and was told "this is the way it's going to be at my clinic and if you don't like it you can leave". DVM told me my pet needed blood work offered for me to take the sample to the U of I lab since they only ran the test 1 time per week. I offered to take the sample to another vet clinic that I knew had the ability to run the test at their clinic and the rude response above is what I got. I feel like all vet clinics could be a bit more of a community in this area instead of competing so much. I understand completely that they care about animals and also have to run a business and sometimes those work against each other but come on to be so rude and absolutely unkind......

May 30, 2024 · Margaret Kelly

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