A Town & Country Animal Clinic

I really like this office, the staff & doctors are very kind, caring, empathetic, & with respectful prices. This office also tries their hardest to squeeze their pet patients in as soon as they can, especially when it's more of an emergency. I refuse to take my fur babies to another vet's office except this office, they are very compassionate. I went to another vet office before nearby years ago when I adopted my puppy, Charity, and the other vet office was very rude to me making me feel like a bad pet owner who didn't know what I was doing & telling me rudely & arrogantly how I should teach and treat my puppy, Charity that had separation anxiety. I decided to change to Town & Country Vet, & we have never regretted that change. We had to call the emergency phone number on a Sunday to VERY SADLY put Charity to sleep. They treated Charity with gentle & kindness as we had to put her to rest, & were very patient with my husband & me as we were saying “goodbye” to our good girl, it was the HARDEST thing my husband & I ever had to do. Our family & I got to enjoy Charity until she went to The Rainbow Bridge on February 3rd, 2024 when she was over 12 years old with Cancer & Diabetes. We decided to cremate Charity because we live in town and if we ever move then we can always take her with us. The cremation did not take but 2-3 days to get her back. We also wanted her clay paw print that we received with a sympathy card from the whole staff & doctors. We also received a Certificate Of Cremation & sympathy card from the company that cremated her. Now I'm working on a project as I have time & made a shadowbox with Charity’s picture, collar, & flower she used to wear on special occasions. Now I am getting a floating wall shelf to put her urn on the shelf next to her shadowbox with some of her favorite toys. We will always miss Charity, & sometimes still the office will mention how nice of a dog Charity was. Now Town & Country has a new patient we adopted as a puppy(like Charity), her name is Abby.

Each visit me and my large, anxiety filled, gentle giant leave with a positive attitude. The vet staff is always very compassionate, patient, and never seems to outwardly judge us. I have a large, senior German Shepard who has had a bad experience with a vet and groomer in the past. So he hates having to come at this point. But I really believe because of their approach he’s warming up to the idea of having to go to the “doggy doctor” again! They also never try to upcharge or push a treatment if it’s not what we came for. We show up with an issue and purely *that* is resolved. I’ve found myself in the past struggling with vets over this, but so far not them. He’s definitely not an easy dog to care for from a vets perspective so to have them be so welcoming is beyond comforting for him and me. Overall, I highly recommend this animal clinic!

Yesterday was our first time taking our dog to Town and County Vet and I have to say it was a very friendly place and all the workers there were really nice. They did a great job on giving our dog a complete check up, his shots and trimming his nails. We like how Dr. Sanford came out to talk to us. She was really nice and she answered any questions we had as well... I'm so glad we found a vet my husband and I are comfortable with and our dog likes...

I take my dogs here and typically always have a great interaction and visit, however, I'm not sure if the receptionist is new or if I've just never dealt with her before. Either way, she was not very kind. She walked into the room where my dogs and I were sitting and basically squealed when she saw my dog sitting there minding his own business with a muzzle on and shut the door immediately. Clearly told the doctor and other lady he was aggressive, when he had no issues with them. He just gets nervous when he doesn't know other people. When I went to pay, she was saying it's got to be hard because he's a "mean" dog. The whole interaction with her was awful and she doesn't even know my dog. Quite irritating that she was labeling him as mean and aggressive and behaving the way she was when the entire time he was minding his own business and just standing or sitting next to me. They could all feed him treats through his muzzle just fine. It isn't like he tried lunging or biting anyone. She also told me that I need to straighten out my life, whether or not it was her trying to joke with me, I do not care. Maybe would have been different if she wasn't being so rude and dramatic the entire time. And if you're going to get nervous and freak out about a dog with a muzzle on, probably shouldn't be working at a vets office. Dogs wear muzzles for many many different reasons. It was unpleasant and I've never left that vet office feeling like I didn't want to come back until this visit interacting with her. Not to mention, if I was in the middle of talking she would cut me off or talk over me and act as if I wasn't even standing right there. I highly recommend this place, I just don't recommend her.

Always a pleasure to see Dr. Sanford. As always very knowledgeable affordable and kind. Quick yet never leave feeling rushed or wishing u had more answers. Staff from Technician to Assistants & MA's. Wonderful smart understanding ppl. Importantly she's affordable and doesn't attempt to sell u something that u didn't need.