Violet Aquarium LLC

I recently placed an order with violet aquarium and was very happy! I got the nicest show size red carpet anemone and a large gigantea carpet anemone. Both are doing great still after a week of shipment! I was very happy with the selection of anemones and the prices!

Negligent owner, inhumane shipping practices. They are not fish people nor business people at that. As a first time customer this will be my last & should have read more reviews. I placed an order for saltwater fish with their blackfriday sale. To sum things up they called the night prior to shipment & i made them aware there would be a storm with 20-30 degree temps and to postpone if needed for safety of livestock. They assured me they would be fine, they do it all the time! I received the box right out of UPS's hands. Upon opening said box, they cut thin pieces of styrofoam to line the box with broken pieces/cracks throughout. I.e no insulation. 8 fish were in a black bag with one small heat pack. The heat pack and all bags were ice cold. Every single fish was on deaths door & spazzing about. Two DOA. The opening was recorded and will be uploaded to youtube to make enthusiasts aware. When i reached out and included videos/photos per policy and explained how dissapointed I was at the lack of care the owner insisted only credit be given and to buy MORE fish and pay more shipping from this place. Here is the professional response: ' You have two doa out of all the fish and we understand. We shipped out 50 boxes yes, one ot two had one or two doas? Fish that are live will be fine and we import fish and after they are callmated they come back. Yes recently thew weather is severe. At the time you bought from us you agreed to our store policy and as per our store policy we have issued a full store credit for those two fish. Give it a day or two and get back to us. ' All the negative reviews are spot on. Shady business owner. First and last time customer. Credit card company will handle this. All i wanted was a refund on the DOA fish and to cut business ties. Couldnt even do that to make it right. Now i'll be making everyone in the reef community aware of the terrible practices. Edit: Emotional? Look at your response to make a resolution. You are a piece of work!!!! I could care less. You deserve no ones business little man. Have a nice day!! You will need luck and should have gone to school for an MBA because you are a terrible owner 😊 Go cry yourself to sleep now. Edit #2: All fish shipped have since died of shock/sickness apart from the firefish. This is an extremely low grade shop. Run away. Owner only cares about money not the fish/customers. The two things you need to run a business in the aquarium industry. Unreal experience. Waste of life/money would give negative stars if i could.

I recently placed an order with Violet Aquarium for saltwater fish and anemones. The experience was incredibly frustrating and disappointing. The significant delay in shipping compromised the health of the delicate marine life. This negligence resulted in the loss of valuable and fragile organisms. It's disheartening to see such a lack of care and attention to detail, especially when dealing with sensitive marine ecosystems. I strongly advise potential customers to avoid Violet Aquarium and seek reliable suppliers who prioritize the well-being of their aquatic creatures.

Top shelf experience with Violet Aquarium all the way around, great communication, answered any and all questions, packed with love and care. I look forward to doing business again in the near future.

Worst experience ever most unprofessional people I have ever dealt with. Sent me Styrofoam box no heat pack with a fish missing in his response on email is basically attacking me. Shipping was delayed a day ask them to Ship out Monday so I can have it for Tuesday. They shipped out Tuesday and I got it Thursday Fish were in rough shape still currently trying to fix them. They just kept telling me they shipped out the one fish. And never tried to resolve the situation. I called my bank and disputed it as I was not going to pay for something I didn’t receive . You can see the emailed back and forth. HORRIBLE PEOPLE. Trying to bash customer through email. You can see the ups photo, and emails going back and forth. And let me tell you, they don’t quarantine their fish at all. Second time Issues with them. First time fish arrived dead