Unleashed by Petco ico

Unleashed by Petco

Pet Store Near MeDistrict of ColumbiaWashingtonNorthwest Washington7th Street Northwest

1550 7th St NW, Washington, DC 20001, USA

4.0

terrible. go to petsmart if u can tbh. ordered same day delivery at around 12pm for them to tell me any orders that go through after 5pm get processed the next day. if it’s same day then… shouldn’t it be delivered the.. same… day? next morning didn’t receive anything (even an email) so i called and they said orders from the website don’t go through and u have to order through doordash. if this was the case then why provide that option? i would’ve just ordered through them in the first place or amazon. lmao… staff will also just play dumb and offer no assistance.

vy kimchi
  • Overview
  • (202) 238-9010
  • stores.petco.com

Hours

Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM

Unleashed by Petco Introduce

Welcome to Unleashed by Petco, a "Pet Store Near Me" located at 1550 7th St NW in Washington, DC, 20001. As part of the Petco family, Unleashed by Petco aims to provide a range of pet supplies, food, and accessories to serve the local pet-owning community. While the Petco brand is widely recognized, it's important to consider the specific experiences reported by customers at this particular Unleashed location to gain a comprehensive understanding of what it offers.

Based on the limited review information available, it is challenging to provide a detailed description of the store's environment. However, as part of the Unleashed by Petco brand, it likely follows a similar format to other stores in the chain. This typically includes organized aisles stocked with various pet products, designated areas for different types of pets (dogs, cats, small animals, birds, fish), and potentially sections for grooming supplies, toys, and accessories. The overall ambiance is usually designed to be pet-friendly and accessible for owners shopping with their animals.

The services offered by Unleashed by Petco, based on the reviews, appear to have some inconsistencies. One customer reported a negative experience with same-day delivery ordered through their website. They were informed that orders placed after 5 pm would be processed the next day, which contradicted the expectation of "same-day" service. Furthermore, the customer claimed that website orders do not go through and that ordering should be done via DoorDash, questioning why the website option was provided in the first place. This suggests a potential issue with the integration of their online ordering system and communication regarding delivery policies.

In-store service experiences also appear to be a concern, according to one reviewer who visited the store to purchase dog treats. This customer reported difficulty finding an associate for assistance and, upon locating one who was using their phone, was merely directed to the item instead of being personally guided. This deviates from the reviewer's past retail experiences where associates were required to accompany customers to the product. Additionally, the same reviewer described waiting at the register with an item while staff seemed preoccupied with their phones, leading to the customer leaving without making a purchase. This paints a picture of potentially disengaged staff and a lack of attentive customer service, which is a significant aspect of the overall shopping experience at any "Pet Store Near Me." The reviewer even speculated this might be a broader "Petco thing" based on a similar experience at another store.

Given these reviews, it is difficult to highlight positive features of this specific Unleashed by Petco location. The feedback primarily points to issues with online order fulfillment and in-store customer service, particularly regarding staff availability and attentiveness. Potential customers might find the convenience of a local store appealing, especially if they need immediate access to pet supplies. However, the reported issues with service and order processing are significant factors to consider.

There is no promotional information available in the provided text. Typically, pet stores like Unleashed by Petco often have ongoing promotions, sales on specific brands or products, and loyalty programs for frequent shoppers. These promotions can vary and might include discounts on pet food, treats, toys, or grooming supplies. To obtain information about any current promotions or special offers at the Unleashed by Petco at 1550 7th St NW in Washington, DC, it is recommended to contact the store directly at (202) 238-9010 or +1 202-238-9010. You may also find information on the official Petco website or through their mobile app, although the reported issues with online ordering at this specific location suggest caution when using those platforms.

For local users in the Washington, DC area looking for a "Pet Store Near Me," Unleashed by Petco at this address is an option to consider. However, the available customer reviews raise concerns about the reliability of online ordering and the level of in-store customer service. While the store likely offers a variety of pet supplies, including food, treats, and accessories, potential shoppers should be aware of the reported issues. It might be prudent to visit the store in person to assess the environment and service firsthand, or to call ahead to clarify any questions regarding product availability or services. Comparing this location with other nearby pet stores, such as the Petsmart mentioned in one of the reviews, might also be beneficial for local pet owners to make an informed decision about where to purchase their pet supplies.

In conclusion, Unleashed by Petco at 1550 7th St NW in Washington, DC, is a local pet store that is part of a larger national chain. While it likely offers a standard range of pet supplies, the limited customer reviews highlight significant issues with online order fulfillment and in-store customer service, particularly concerning staff attentiveness. Potential customers are advised to take these experiences into account and consider contacting the store directly for accurate information about their current services and any available promotions. Visiting the store in person might also provide a clearer understanding of the shopping environment and the quality of service offered at this specific Unleashed by Petco location.

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Unleashed by Petco Location

Unleashed by Petco

1550 7th St NW, Washington, DC 20001, USA

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Reviews

terrible. go to petsmart if u can tbh. ordered same day delivery at around 12pm for them to tell me any orders that go through after 5pm get processed the next day. if it’s same day then… shouldn’t it be delivered the.. same… day? next morning didn’t receive anything (even an email) so i called and they said orders from the website don’t go through and u have to order through doordash. if this was the case then why provide that option? i would’ve just ordered through them in the first place or amazon. lmao… staff will also just play dumb and offer no assistance.

Mar 04, 2025 · vy kimchi

I went there to purchase doggie treats, could not find an associate for assistance but saw an associate sitting surfing on his phone. I asked a question but instead he told me where to find it. I have worked in retails before and I was required to go with the customer to the item they are looking for. I eventually found it and waited at the register but they were too busy with their phones. I left and went to another store. Unfortunately, it was the same thing I waited at the register with an item waiting for the associate but they were very busy with their phone. Must be Petco thing... My retail background we were not allowed to have phones!

Sep 01, 2024 · David Spillers

Petco on 1550 7th St NW – Why does this store even exist? If you can't carry a basic selection of cat food, what’s the point? I had to go to Giant Foods to get what this joke of a "pet store" didn’t stock. And to top it off, I get attitude from some smart-mouthed employee when I dared to question why the shelves are empty. Here’s an idea: train your staff, stock your shelves, or just shut down. Save us the wasted trips. Absolute garbage experience. I attempted to contact the store to have a conversation about my experience. However, I found that Unleased by Petco refuses all phone calls. I pressed a number for customer service and was promptly hung up on. I tried the number for I'm here to pick up my order and was told that option was unavailable. I tried the Directions option and again was hung up on. How is that for customer care????

Sep 30, 2024 · Jeff DeHart

When we first started using the self wash station it was $10 and included everything you needed. The price increased to $15 and we kept going because we liked the service. Recently the price increased to $20, but now they no longer offer gloves or even towels, and the quality of the soap is basically water. When we asked about the towels we were told we could buy one for $12.99. Anyone who has a pet knows how difficult it is to dry a dog without a towel. The water was very hot so when we asked the store employee if he could please help us lower the temperature because you cannot do it at the individual station he just said “no” despite the instructions on the wall indicating the need for temp adjustment. Additionally, the brush at the station was full of hair from the last pet washed and it was clear there was no effort made to clean the stations. The employees had an attitude from the moment we walked in the door on our last visit. Disappointing given how much we used to like the service when we first started using it. Given the horrible experience this last time around, we will no longer be returning.

Nov 11, 2022 · Amber Morgan

Not sure what happened..... Store hours says it was open on Saturday, but the doors weren't open past 10:30 am. Would have loved to use the self-service dog wash over the weekend

Mar 16, 2024 · Sean Henry

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