Snails To Tails ico

Snails To Tails

Pet Store Near MeIllinoisCook County

3744 1/2 Grand Blvd, Brookfield, IL 60513, USA

3.0

This place is literally horrific. I’ve never seen animals in such bad condition. This place needs to be shutdown. There was a bearded dragon so dehydrated it’s eyes were swollen shut. The poor birds were sitting in several layers of there own feces and there beaks were so overgrown one of them broke. Something must be dead in side somewhere because there was a tremendous amount of flies in there. In one of the small tanks when you first walk in there was a snake that has been dead so long it looks to be mummified. This isn’t something that happens overnight. This is months upon months of neglect, if not years. The store came recommended on Facebook and I was excited to see it. Couldn’t have been further from my expectations. Please call the town on this place and get the animals the help they need and deserve. This place needs to be shut down for the health and safety of the animals inside. If you need a pet store in the area go to The Pet Supplies Plus in Berwyn(Harlem/Cermak) or Oak Park Natural. Both are way better choices. Please help these animals and contact the Village of Brookfield to have this businesses license revoked. These animals deserve so much better. They don’t deserve the neglect and abuse they are receiving.

Aleksandra Olszewski
  • Overview
  • (708) 387-9228

Hours

Monday 11:00 AM - 4:00 PM
Tuesday 11:00 AM - 4:00 PM
Wednesday 11:00 AM - 4:00 PM
Thursday Closed
Friday 11:00 AM - 4:00 PM
Saturday 11:00 AM - 4:00 PM
Sunday 11:00 AM - 4:00 PM

Welcome to Snails To Tails

Welcome to Snails To Tails, a pet store located at 3744 1/2 Grand Blvd, Brookfield, IL 60513, USA. As a local business within the "Pet Store Near Me" category, Snails To Tails aims to provide pet owners in the Brookfield area with access to pet-related goods and potentially live animals. When choosing a pet store, local users often consider factors such as the variety of products, the health and condition of any animals offered, the knowledge of the staff, and the overall shopping environment.

Based on recent customer reviews available online, the environment of Snails To Tails appears to be a subject of contrasting opinions. One reviewer described the conditions as "literally horrific," alleging severe neglect of animals, including a severely dehydrated bearded dragon, birds in unsanitary cages with overgrown beaks (one reportedly broken), a significant fly infestation suggesting the presence of deceased animals, and a mummified snake in a tank. This review paints a picture of a store with significant animal welfare issues and a lack of cleanliness.

In contrast, another more recent review offered a different perspective. This customer stated that they did not observe any dead fish or neglected rodents and found the owner to be knowledgeable and caring about the animals. While acknowledging that the store "could certainly be cleaner," this reviewer indicated a willingness to support a small business over larger chains and found the prices to be competitive. This suggests that there may be varying conditions or experiences at the store, or perhaps improvements have been made since the negative review.

Given the conflicting reports regarding the environment and animal welfare at Snails To Tails, it is challenging to provide a definitive description based solely on these reviews. Potential customers may want to visit the store in person to assess the conditions and make their own judgment. Observing the cleanliness of the animal enclosures, the apparent health and well-being of the animals, and the overall state of the store could provide a clearer understanding of the current environment.

The services and features of Snails To Tails can be inferred from its categorization as a pet store. Typically, pet stores offer a range of products, which may include:

  • Pet Food: For various types of animals, including dogs, cats, birds, reptiles, and small animals.
  • Pet Supplies: Such as toys, bedding, cages, tanks, leashes, collars, and grooming tools.
  • Live Animals: Depending on the store's focus and licenses, they may sell fish, reptiles, birds, and small mammals. The conflicting reviews raise concerns about the condition of any live animals at Snails To Tails.
  • Pet Accessories: Including items like clothing, carriers, and feeding bowls.
  • Potentially Services: Some pet stores may offer limited services such as nail trimming or basic grooming supplies for purchase.

The positive review mentions a "knowledgeable owner that cares about his animals," which could be considered a significant feature if consistently true. Knowledgeable staff can provide valuable advice on pet care, nutrition, and product selection. Supporting a local small business, as mentioned by the positive reviewer, can also be a feature that appeals to some customers who prefer to support their community over large corporations.

However, the serious allegations in the negative review regarding animal neglect and unsanitary conditions are significant concerns that potential customers should consider. If these allegations are accurate, it would represent a severe failure in providing adequate care for the animals and maintaining a suitable environment for both animals and customers.

Promotional information for Snails To Tails was not included in the provided data. Pet stores often have sales on specific items, offer loyalty programs, or provide discounts for new customers. To inquire about any current promotions or special offers at Snails To Tails, it would be best to contact them directly at (708) 387-9228 or +1 708-387-9228. You may also be able to find information about promotions if they have a social media presence or online advertisements.

Given the stark contrast in the customer reviews, local users seeking a pet store in Brookfield, IL, should exercise caution and consider visiting Snails To Tails themselves to form their own opinion. Observing the conditions of any live animals, the cleanliness of the store, and interacting with the staff can provide a more informed basis for deciding whether to patronize this business. The negative review strongly suggests a need for improvement in animal care and store maintenance, while the positive review indicates a potentially better experience for some customers. It is crucial for pet stores that sell live animals to prioritize their health and well-being above all else.

For local users seeking alternative pet stores in the area, the negative reviewer recommended The Pet Supplies Plus in Berwyn (Harlem/Cermak) or Oak Park Natural as "way better choices." Exploring these alternatives might be prudent, especially for those prioritizing animal welfare and store cleanliness.

In conclusion, Snails To Tails in Brookfield, IL, is a local pet store that offers pet supplies and potentially live animals. Customer reviews present a highly conflicting picture, with serious allegations of animal neglect and unsanitary conditions in one review, and a more positive experience noting a knowledgeable owner and fair prices in another. Local users are advised to consider these contrasting views and potentially visit the store to assess its environment and services before making a decision. Ensuring the health and well-being of animals should be a top priority for any pet store.

Snails To Tails Photos

Snails To Tails 1Snails To Tails 2

Snails To Tails Location

3744 1/2 Grand Blvd, Brookfield, IL 60513, USA

Reviews

This place is literally horrific. I’ve never seen animals in such bad condition. This place needs to be shutdown. There was a bearded dragon so dehydrated it’s eyes were swollen shut. The poor birds were sitting in several layers of there own feces and there beaks were so overgrown one of them broke. Something must be dead in side somewhere because there was a tremendous amount of flies in there. In one of the small tanks when you first walk in there was a snake that has been dead so long it looks to be mummified. This isn’t something that happens overnight. This is months upon months of neglect, if not years. The store came recommended on Facebook and I was excited to see it. Couldn’t have been further from my expectations. Please call the town on this place and get the animals the help they need and deserve. This place needs to be shut down for the health and safety of the animals inside. If you need a pet store in the area go to The Pet Supplies Plus in Berwyn(Harlem/Cermak) or Oak Park Natural. Both are way better choices. Please help these animals and contact the Village of Brookfield to have this businesses license revoked. These animals deserve so much better. They don’t deserve the neglect and abuse they are receiving.

Jul 18, 2022 · Aleksandra Olszewski

A knowledgeable owner that cares about his animals. I saw previous reviews that said there's dead animals, and that wasn't true from my experience. I didn't see a single dead fish, and I kept looking at the rodent cages and they were all clearly alive. The place could certainly be cleaner, but it's a pet shop and a small business that I will try to support over big chains. The prices were the same or better too. Overall pleased with my experience.

Dec 08, 2019 · A Gowgiel

We wanted to support local and check out snails and tails to grow our aquarium. I was nervous that we would have similar experiences as other reviewers and that proved to be true. We arrived around 2pm on Sunday (hours listed as open until 5pm), and they were closed. I guess it would be nice to know what practiced hours are so we can plan accordingly. Snails and Tails comes highly recommended on community pages, unfortunately, it seems it’s hit or miss whether they’re honoring their posted hours.

Apr 25, 2021 · Lindsay Saylors

It is pretty messy in the shop, but the fish are nice fish. The owner knows a lot about fish and is very nice to talk to. *UPDATE* I just went in yesterday and the store has been cleaned up a lot!! A really nice selection of healthy looking fish, lizards, and mice. There are NO dead mice in the cages. They even sell live food cultures! I would highly recommend you going in. The only problem is a ell, but that is too be expected in a store with fish lizards and mice.

Oct 26, 2019 · Anthony Perry

The owner is very kind and knowledgeable. He has tons of experience with numerous varieties of animals and is always willing to offer good advice. He steers you toward the product or animal he thinks is right for you, not the one that will make him the most money. I've been going to this store for years and would highly recommend it to anyone keeping fish!

Feb 18, 2020 · August Duwell

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