Reef Lounge USA

This place is always empty for a good reason. I always wondered how they stayed in business, until I asked how much the corals were. Overpriced and basic, hopefully if you’re new, you don’t get suckered into buying expensive corals. I rather go to reef factory or drive far away for better quality and cheaper prices.

Fantastic service, amazing coral colonies and decent prices, already had 3 orders with them and they delivered what is advertised,no photobomb or anything like that. These guys have my respect and loyalty as a customer.

First time customer from Hollywood Florida, I order 4 blastos and 4 torches, using the promo they have right now online, they came out at a very good price, shipping and package was great, corals came in a small plastic cup to hold them upright and in place, inside a double bag. Corals looked great after acclimation, they have been in my tank for a about a week now, no issues whatsoever, pieces were WYSIWYG, will buy again from them for sure.

Do I need to say more? Torches are DOA. Skeleton fell off coral head. Didn’t overnight air. Got them in 2 days. Poor communication of their online team. Still waiting response on refund/credit. Update a day later: torch corals are completely dead, i had to remove from water column in case of affecting my other corals in the tank. I have a happy tank, it’s not my water parameter. Look at my tank, everything is healthy and happy. I’m not making this up. Your online team doesn’t respond well. As the owner, you should do the right thing for your customers instead of leaving to some team to handle things. I sent email yesterday within hours on DOA coral and yet I haven’t gotten any response except you on google review. what’s that about? After all, I did spend over $500. Of course I expect some sort of answers, and when your team don’t respond. Extra phone calls were needed to be left. But I’m no harassment to you and anyone in your company. I’m always polite. I just want the dead coral issue resolved. I order online from you. You sent package. Arrived in two days as you claimed no fault of yours. I opened box, dead corals. What am I supposed to do as a consumer? Reverse the role, you tell me!

Had a great experience here, love the way Kenny show me how to build up the tank and how to change water also Amy is really friendly and cool, def will come back in the future.