
Puppies Secret
Pet Store Near MeFloridaMiami-Dade CountyMiamiWest EndSouthwest 8th Street
11924 SW 8th St, Miami, FL 33184, USA
3.0
Over the past several years, I’ve had the pleasure of bringing home a Yorkie and my cousin two Maltese puppies from Puppies Secret, and they’ve truly become cherished members of our family. This store has consistently impressed me with its cleanliness, welcoming atmosphere, and the genuine friendliness of the staff. From the moment you walk in, it’s clear that the team here cares deeply about their puppies and the families they serve. One of the standout qualities of Puppies Secret is their competitive pricing, which I found to be more reasonable than other options online. What made our experience even more reassuring was their thoroughness and professionalism—both puppies came with up-to-date shots, clear care instructions, and warranty options that provided peace of mind. It’s unfortunate to see some negative comments about pets becoming ill, but I feel it’s important to share some perspective. Illnesses can occur in any environment where multiple animals are housed, whether it’s a kennel, mill, or shelter. Puppies Secret has protocols in place to address these risks, including their warranty policies that cover certain health issues. For prospective pet owners, it’s always wise to do research, understand the inherent risks, and work closely with your vet after bringing a new puppy home. I can say with confidence that Puppies Secret is doing their best to run an ethical and caring business. They’ve brought so much joy to my family, and I would absolutely recommend them to anyone looking for a furry addition to their home. Just like us, you’ll find that their dedication to cleanliness, customer service, and providing happy, healthy pets is a priority for them.
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Overview
- (786) 953-5235
- www.puppiessecret.com
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Puppies Secret Introduce
Welcome to the local introduction of Puppies Secret, a pet store located at 11924 SW 8th St, Miami, FL 33184, USA, operating within the "Pet Store Near Me" category. Based on the available customer reviews, Puppies Secret appears to primarily focus on the sale of puppies, offering various small breeds such as Yorkies, Maltese, and Chihuahuas. The reviews present a mixed perspective on the store, highlighting both positive aspects like cleanliness and friendly staff, as well as serious concerns regarding the health of the puppies sold.
One customer shared a positive experience over several years, mentioning the store's consistent cleanliness and welcoming atmosphere. They also praised the genuine friendliness of the staff, noting that the team seemed to care deeply about the puppies and the families they serve. This reviewer highlighted the competitive pricing found at Puppies Secret compared to online options. Furthermore, they mentioned the thoroughness and professionalism of the store, stating that the puppies they acquired came with up-to-date shots, clear care instructions, and warranty options, which provided peace of mind.
This positive review suggests that Puppies Secret aims to provide a clean and pleasant environment for customers and their potential new pets. The emphasis on up-to-date vaccinations and clear care instructions indicates an effort to ensure the puppies are healthy at the time of sale and that new owners are equipped with the necessary information. The mention of warranty options suggests a degree of responsibility and support for the health of the puppies after purchase.
However, another customer shared a deeply negative and concerning experience. This review detailed the purchase of two Chihuahua puppies, one of whom was severely ill upon arrival. The customer reported multiple trips to a mandated veterinarian, significant health issues including seizures, and tragically, the death of one of the puppies less than a month after purchase. The surviving puppy was also reported to be sick initially. This customer expressed extreme trauma and dissatisfaction with the store's handling of the situation, including the refusal to offer a refund and the requirement for documentation of hereditary conditions despite the puppy's death preventing such testing. This review strongly advises against purchasing pets from Puppies Secret, citing overcharging and a lack of adequate support for sick animals.
The stark contrast between these two reviews highlights the complexity of assessing Puppies Secret objectively based on limited information. The positive review emphasizes cleanliness, friendly staff, competitive pricing, and the provision of health documentation and warranties. In contrast, the negative review raises serious allegations about the health of the puppies, the store's handling of sick animals, and their customer service regarding significant health issues and loss.
It is important for potential customers to consider both perspectives. The positive experience suggests that some individuals have had satisfactory interactions with Puppies Secret and have acquired healthy pets. The mention of protocols to address health risks and the existence of warranty policies indicates an awareness of potential health issues that can arise when dealing with young animals in a pet store environment. However, the detailed account of a puppy's severe illness and death, along with the alleged lack of support and refusal to refund, raises significant red flags about the store's practices and the potential health risks associated with purchasing a pet from this establishment.
Given the conflicting information, it is difficult to provide a definitive assessment of the "environment" beyond the mention of cleanliness in one review. The services offered clearly include the sale of puppies of various small breeds. Features mentioned are competitive pricing (according to one review), the provision of up-to-date shots and care instructions, and warranty options. However, the effectiveness and reliability of these features are called into question by the negative review, which suggests that the warranty and support were inadequate in a case of severe illness and death.
Promotional information is not explicitly provided in the text. It is unknown whether Puppies Secret offers any specific discounts or promotions on their puppies or related supplies. Potential customers would need to inquire directly about any such offers.
In conclusion, Puppies Secret in Miami, FL, is a pet store specializing in the sale of puppies. While one customer reported a positive experience with cleanliness, friendly staff, competitive pricing, and health provisions, another customer detailed a devastating experience involving the severe illness and death of a puppy purchased from the store, along with significant issues regarding customer support and refunds. Local users considering purchasing a puppy from Puppies Secret should carefully weigh these contrasting experiences, conduct thorough research, and consider seeking independent veterinary advice before making a decision. The significant health concerns raised in one of the reviews warrant extreme caution and thorough due diligence.
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Puppies Secret Location
Puppies Secret
11924 SW 8th St, Miami, FL 33184, USA
Get directionsReviews
Over the past several years, I’ve had the pleasure of bringing home a Yorkie and my cousin two Maltese puppies from Puppies Secret, and they’ve truly become cherished members of our family. This store has consistently impressed me with its cleanliness, welcoming atmosphere, and the genuine friendliness of the staff. From the moment you walk in, it’s clear that the team here cares deeply about their puppies and the families they serve. One of the standout qualities of Puppies Secret is their competitive pricing, which I found to be more reasonable than other options online. What made our experience even more reassuring was their thoroughness and professionalism—both puppies came with up-to-date shots, clear care instructions, and warranty options that provided peace of mind. It’s unfortunate to see some negative comments about pets becoming ill, but I feel it’s important to share some perspective. Illnesses can occur in any environment where multiple animals are housed, whether it’s a kennel, mill, or shelter. Puppies Secret has protocols in place to address these risks, including their warranty policies that cover certain health issues. For prospective pet owners, it’s always wise to do research, understand the inherent risks, and work closely with your vet after bringing a new puppy home. I can say with confidence that Puppies Secret is doing their best to run an ethical and caring business. They’ve brought so much joy to my family, and I would absolutely recommend them to anyone looking for a furry addition to their home. Just like us, you’ll find that their dedication to cleanliness, customer service, and providing happy, healthy pets is a priority for them.
Dec 01, 2024 · Angel VazquezNEVER EVER buy a dog from here. I bought two Chihuahua puppies, September 11. when I got them, one of them was sick terribly and I was having to drive all the way to the vet that was 40 minutes that they make you go to, multiple times because i was scared my dog was going to die she was in terrible condition. On September 29, not even a month having her she had an episode where she got dizzy, couldn’t walk, was throwing up, and froze to what we were told was a seizure. her head was falling she had NO energy. so we rushed to the nearest urgent care at 10 at night. they couldn’t even find out what had caused her to do that they gave her a shot for nausea and she got better. about once a day when we would look at her, she would wobble her head side to side, but we didn’t think much of it since she is a puppy. on November 3, the same thing happened to her but worse, She froze up her whole body like she was dead and she was crying but couldn’t move. this was the most traumatizing thing I have ever seen in my entire life. me and my boyfriend rushed to ER but didn’t make it on time and she died on the way there. I have never been so traumatized, especially since I had such a strong emotional connection with this dog. now she’s dead and her sister is depressed and I’m scared for her also. Also, to mention that her sister was also sick when we got them and she would throw up blood. The store won’t even give us our money back since by the way, they overcharge on all their dogs. The owner says she needs documentation, saying what my dog had was hereditary but she is dead and we can’t even do tests on her. The way they handle this is sick and horrifying. if you ever need to buy a dog, I 100% recommend puppies and rescues in Pembroke Pines. I also regret reading the reviews after I bought the dogs and not before. do not support this store trust me i am trying to save everyone from the pain i am going through. I would do ANYTHING to have my dog back. i had a Chihuahua for 13 years that i got from a breeder so i know what is normal and what’s not. this place will be shut down one day and im so sorry for everyone that has gone through the same thing.
Nov 19, 2024 · gianna sagastumebought my two girls from here & it was the best decision ever made! they have lots of variety and beautiful puppies. definitely recommend!
Nov 26, 2024 · Karla ChavezI purchased a Maltese puppy for $2,300 from Puppies Secret and was very disappointed. The first morning after bringing her home, she became limp and unresponsive, showing alarming symptoms. We immediately took her back to the pet store, and they kept her overnight. The staff's attitude was dismissive, insinuating that we didn’t know how to care for a dog. When we brought her home again, the same symptoms reappeared on the third morning. Concerned, we returned to the store, but instead of genuine support, we were met with accusations of neglect and even a suggestion that we trade her for a larger dog if we couldn’t handle a small one. This was both offensive and unprofessional. While they did take the dog to the vet, the condescending lectures and lack of accountability were frustrating. Afterward, I checked reviews and noticed a troubling pattern of similar complaints hidden beneath a sudden surge of five-star reviews. This experience left me deeply unsatisfied. I cannot recommend this place for anyone looking for a healthy, well-cared-for puppy.
Dec 18, 2024 · Joseph MaxwellMy family member purchased a dog from this place a few weeks ago], and tragically, her puppy passed away within a month due to an illness. Despite our efforts to provide the best care, including veterinary visits and treatment, it was clear the puppy was unwell from the start. It’s deeply concerning that the dog’s health issues were not disclosed or addressed before the sale. This experience has caused emotional pain and financial strain for our family. I urge anyone considering purchasing a pet here to proceed with caution and to thoroughly vet the health of any animals. Transparency and ethical treatment of pets are critical, and unfortunately, that was not our experience with this place!
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