Puppies N Love

We recently adopted a Daneiff from Puppies in Love, and while our initial experience had some challenges, the store’s dedication to customer service and pet care truly stood out. Upon bringing our puppy, Gunner, home, we noticed he had a runny nose and a mild cough. Concerned for his health, we reached out to Stan at Puppies in Love, who promptly advised us to bring him back for evaluation. The store ensured Gunner received immediate veterinary care and kept him under their supervision for treatment, which lasted just over a week. During this time, Stan maintained excellent communication, providing regular updates and photos of Gunner’s progress. We were also given the opportunity to visit him, which reassured us that he was receiving quality care. Stan’s commitment to both the well-being of the pets and customer satisfaction was exceptional, going above and beyond to ensure a positive outcome. Puppies in Love demonstrated a high level of responsibility and professionalism in handling our concerns. Their willingness to address the situation with transparency and care left us feeling confident in their service. We truly appreciate the dedication of their team and would recommend them to anyone looking for a reputable pet store.

I can’t speak enough amazing things about this place! The staff, the quality of the dogs, and the overall experience has been absolutely incredible! They love these dogs like they were their own. Taylor and Brian are who we worked with specifically. They both were so kind, informative, knowledgeable, and professional. We had a very unique experience in how we got our puppy…it was between us and another family, and the other family put a deposit down before us (as we were standing there). I can’t tell you the pain we felt when we thought we lost the opportunity to have our sweet Brownie be ours!! We had a close cousin to us pass at a very young age tragically, and this dog shared her birthday wish made it all the more emotional and “meant to be.” Even though there was a deposit down, Taylor and Brian still continued to keep us in the loop with the status of the other family since the deposit only puts a temporary hold on the dog. Long story short ;), it was a back and forth mess for two weeks…but in the end the other family backed out and we got the call immediately that she was ours if we still wanted her! If it wasn’t for Taylor and Brian’s passion and care for these dogs, I know we wouldn’t have ever known the other family backed out. It is a miracle and a blessing to our family to have this angel pup in our lives. Thank you Taylor and Brian for EVERYTHING!!!

Absolutely Amazing staff here at this specific location! Michael is who we purchased our sweet baby Cockapoo Lola through he has been excellent every step of the way, so kind and helpful. Stan has gone above and beyond for us, Taylor was so educational and so patient with us , Haley, and the rest of the front crew as well as the amazing vet techs they have all taken such good care of Lola and us every time we came in. The customer service here is top notch, and I can say that as I helped my sister at another location and it was nowhere near the level of service as we have gotten here. We visited our puppy every single day sometimes 2x a day until she was ready to come home and they always let us take as much time as we wanted and never rushed us. We appreciate every single one of the staff members here. Highly recommend. Thank you everyone!!!!

This place is great! All puppies come from experienced, reputable breeders and the staff is so knowledgeable. Taylor was so thorough with the specific breed we were interested in and answered every question we had. We didn’t feel pressured at all. When we decided on our puppy, he sat down with us and went over every detail of our dog. Pictures of his breeder and our puppy’s parents. Complete family tree. AKC certification. Medical records. Warranty information. Taylor had every single subject covered. We felt very prepared to bring our little guy home after learning all that information. We love him so much! Thank you!

I went here looking for a puppy that would make my house feel like I home. At first, I was lost. I didn't know where to look but thankfully Michael was there to provide excellent customer service and share his extensive knowledge of the puppy breed and lead to me the right pet. I'm forever thankful and will only look for the help and professionalism of employees like Michael!