
Petco
Pet Store Near MeColoradoArapahoe CountyEnglewoodWest Hampden Avenue
551 W Hampden Ave, Englewood, CO 80110, USA
4.0
Dead fish littering the tanks, the panda cories all dead along the bottom. The tanks were swampy. The slider turtles looked like they were struggling. So much stuff along the floors I tripped. It looked third world over there. Do better on your reptile care. They're all struggling. One baby beardie had such pronounced mouth rot, it was hard to walk by. The conures were depressing.
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Overview
- (303) 761-0363
- stores.petco.com
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Pet Store Near Me
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Petco Introduce
Petco, a well-known national chain in the "Pet Store Near Me" category, offers a wide array of products and services for various pets. The location at 551 W Hampden Ave, Englewood, CO 80110, USA, aims to serve the local community's pet needs. For inquiries, customers can reach this specific store at (303) 761-0363 or +1 303-761-0363.
Typically, Petco stores, including the Englewood branch, provide a comprehensive selection of pet food, treats, toys, bedding, crates, and accessories for dogs, cats, fish, birds, reptiles, and small animals. Beyond products, Petco is known for offering a range of in-store services designed to support pet health and well-being. These commonly include pet grooming, dog training classes, vaccination clinics, and even full-service veterinary hospitals under their Vetco Total Care Animal Hospital brand. The Englewood location specifically lists services such as full-service dog grooming, a pet hospital, and an aquatics department, suggesting a broad offering to local pet parents.
When considering the environment of a Petco store, one generally anticipates a large retail space designed to accommodate various pet categories and services. This would typically involve aisles stocked with a vast selection of pet merchandise, dedicated areas for live animals, grooming salons, and potentially veterinary clinics. The overall atmosphere is usually aimed at being clean, well-lit, and accessible for shoppers and their pets. However, it is important to note that customer experiences can vary, and direct feedback for this specific Englewood location provides a more nuanced picture.
Recent customer reviews for the Petco in Englewood highlight significant concerns regarding the live animal sections and overall store upkeep. Some reviews describe distressing conditions for fish, with reports of "dead fish littering the tanks" and "swampy" tank water. Similar concerns are raised about reptiles, with a reviewer stating, "They're all struggling. One baby beardie had such pronounced mouth rot, it was hard to walk by." The avian section also draws critical feedback, with observations of birds "kept in the center of the store with no natural sunlight," "sterile enclosures" lacking enrichment, and birds showing "clear signs of stress" due to isolation and minimal engagement. There are also mentions of general untidiness, such as "so much stuff along the floors I tripped." These accounts suggest that, at the time of these reviews, the actual environment for live animals and the general cleanliness of the store fell short of expected standards for animal welfare and customer experience.
In terms of services, while Petco nationally offers a wide range, the customer reviews for this specific Englewood location focus heavily on the condition of live animals rather than the quality of other services like grooming or training. It's important to differentiate between the potential scope of services offered by the Petco brand and the execution of those services, particularly animal care, at an individual store level. Petco's corporate information emphasizes a commitment to animal welfare, with policies and procedures developed under veterinary supervision, ongoing staff training, and ethical vendor standards. They also promote a "Think Adoption First" philosophy and partner with Petco Love for adoption events. However, the customer feedback for this Englewood store suggests a disconnect between these stated corporate values and the observable conditions of some animals on site.
The features of a Petco store typically include its extensive product selection, offering everything from premium pet foods and prescription medications to everyday essentials and specialized gear. Beyond products, the integrated service model, where customers can find grooming, training, and veterinary care under one roof, is a key feature designed for convenience. The Englewood store, as part of this chain, is expected to offer these comprehensive features. However, the critical reviews indicate that certain core features, particularly the care and display of live animals, are perceived by some customers as problematic. The ability to shop online with options for curbside pickup, repeat delivery, and free same-day delivery are also general Petco features that likely apply to this location, enhancing convenience for product purchases.
Regarding promotional information, Petco frequently runs promotions on various products, including discounts on initial repeat delivery orders for pet food and flea & tick treatments, and sales on specific categories like aquariums or reptile kits. They also promote their Vital Care loyalty program, offering rewards and benefits for frequent shoppers. Promotions for services, such as grooming packages or vaccination clinics, are also common. While specific, real-time promotional offers for the Englewood location are not detailed in the provided information, it is highly probable that this store participates in the national Petco promotions. However, the negative customer feedback regarding animal welfare could counteract positive promotional efforts, as concerned pet owners prioritize the ethical treatment of animals above all else. The most impactful promotion for any pet store ultimately comes from positive customer experiences and a reputation for excellent animal care, which, according to the provided reviews, appears to be an area for improvement at this specific Petco branch.
In conclusion, the Petco at 551 W Hampden Ave in Englewood, CO, functions as a large-scale "Pet Store Near Me" aiming to provide a wide range of pet products and services. While Petco as a brand offers extensive features like diverse product categories, grooming, training, and veterinary care, specific customer reviews for this location raise serious concerns about the environment and care of live animals. These reviews suggest that prospective visitors seeking live animals may wish to visit the store in person to assess current conditions, while those primarily interested in pet supplies or non-animal services might find the typical Petco offerings and promotions beneficial. The feedback underscores the importance of individual store management in upholding a brand's commitment to animal welfare.
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Petco Location
Petco
551 W Hampden Ave, Englewood, CO 80110, USA
Get directionsReviews
Dead fish littering the tanks, the panda cories all dead along the bottom. The tanks were swampy. The slider turtles looked like they were struggling. So much stuff along the floors I tripped. It looked third world over there. Do better on your reptile care. They're all struggling. One baby beardie had such pronounced mouth rot, it was hard to walk by. The conures were depressing.
Apr 19, 2025 · AI was heartbroken to see the condition of the birds in this Englewood store. They are kept in the center of the store with no natural sunlight, which is essential for their health. The enclosures are sterile and provide little enrichment, leaving the birds isolated and showing clear signs of stress. These birds, especially social species like conures, need interaction and stimulation to thrive, yet they were kept alone with minimal engagement. It’s unacceptable to see animals in such a state, especially when Petco claims to prioritize animal welfare. I urge the company to improve the immediate conditions by providing proper environments, ensuring social interaction, and moving enclosures to areas with natural light or access to UV lamps. Ultimately Petco should not sell animals and stick with products and services for animals. Animals deserve better, and I hope this review helps raise awareness and spark change for these birds and others in similar conditions.
Dec 31, 2024 · Stephanie CanalesThe individual check me out was so pleasant and kind, even though I had to wait over 5 minutes because the customer ahead had many questions. The person who checked me out answer each one of the questions for the man ahead of me with patience and knowledge of expertise. Then did a small discount for my patients!
Apr 21, 2025 · J. K. (Jk)I love petco!! This store is not one to go to for good customer service. Have had a few bad experiences. I honestly feel like this store is ran by teenagers/kids. With the exception of one older dude that does nothing but standby.... Starting off with the manager Riley!! We had a dispute over a return. Due to the "policy" she was referring to and she was "the manger" I asked her for her name so I can call corporate and verify, she then answered back with "oh no have a good day", looking at the other customers in line like please help me she's asking for my name ( as if she was the victim). Me being a paying/returning customer, why would this be her response if she was right about the "policy". That being said this store is a JOKE. I never had any issues at any other petco, unfortunately but this location. Ohh by the way I had to call the store to pretend to be someone else just to get the name of the manager of the store, how pathetic!
Mar 12, 2025 · Miaa KayI walked in and was immediately greeted by David’s amazing energy. They gave everything they were supposed to and had me laughing within minutes. I don’t come to Petco often, So I probably would’ve wandered around aimlessly trying to find what I needed, But David saved me the trouble by asking right away. David’s personality is top tier, And they bring so much light to the store. If I were having a bad day and ended up at their register, I know my mood would instantly improve. On top of all that, They even helped me score some great clearance finds and a solid discount. I haven’t been to this Petco location too many times, But David is easily one of the best workers there. If you stop by, I hope you get lucky enough to have them help you!
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