Petco

Welcome to Petco, your local Pet Store Near You, located at 4037 SW 117th Ave C in Beaverton, Oregon. Our store aims to provide a variety of pet-related products and services to the Beaverton community and surrounding areas. However, customer feedback indicates a mixed experience at this location.

The environment and staff interaction at this Beaverton Petco appear to vary significantly. One customer had a positive experience with an employee named Jennifer, who provided excellent service by price-matching an online product. This interaction was described as very nice and led to a high recommendation. In contrast, another customer reported rude and unprofessional behavior, specifically regarding a grooming appointment cancellation without apology or assistance from the groomer or the store manager. This suggests inconsistency in customer service quality.

At this Petco location in Beaverton, our services and goods for sale include a range of pet products and grooming services. The positive review highlights the willingness of at least one staff member to go the extra mile by offering price matching, potentially saving customers money. However, the negative review details a significant failure in customer service regarding a grooming appointment, indicating potential limitations in the services offered (e.g., groomer refusing older dogs) and a lack of appropriate customer service response from both the groomer and management.

A key feature of this Petco in Beaverton, OR, is the availability of a wide range of pet products, and potentially services like grooming. While some staff members, like Jennifer, are commended for excellent service such as price matching, there are also serious concerns raised about the rudeness, unprofessionalism, and lack of assistance from other staff members, particularly in the grooming department and management. Local users should be aware of these contrasting reports when considering this store for their pet needs. The refusal to groom older dogs and the poor handling of the cancellation are significant points to consider.

Currently, specific promotional information for this Beaverton Petco is not available in the provided reviews, other than the instance of price matching offered by one employee. Local users may find it beneficial to inquire about grooming service policies, especially regarding older pets, and to be prepared for potentially inconsistent customer service experiences based on the feedback received.