Petco ico

Petco

Pet Store Near MeTexasBexar CountySan AntonioEast SideSoutheast Military Drive

3143 SE Military Dr #115, San Antonio, TX 78223, USA

4.0

Took my rescue dog, Penny, to get groomed for the first time. I told AMANDA that she was nervous. From the start Amanda’s customer service skills were lacking. Not a hello, not a smile, and barely eye contact. It appeared that she didn’t want to be there or she just didn’t want to work with an anxious dog. She wasn’t able to do all services we wanted but that’s understandable. When we picked up Penny, Amanda brought her out and before I could get a good grip on the leash, she released Penny. Penny is a 70lb chocolate lab and was ready to make an exit. When I looked at Amanda she knew she shouldn’t have let go so soon and said “She doesn’t want me to touch her.” Ummm… were you touching her? No, you had her by the leash! That was a sorry excuse, just like her sorry attitude. I feel bad for Penny, as her first grooming experience was unpleasant because of Amanda.

Valerie Enriquez
  • Overview
  • (210) 337-9185
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

For pet owners in San Antonio, TX, searching for a comprehensive "Pet Store Near Me," Petco located at 3143 SE Military Dr #115 offers a wide range of products and services for your beloved animals. As a well-known national chain, Petco aims to be a one-stop shop for all things pet-related. This particular store, situated in San Antonio, provides local residents with access to pet food, supplies, and various services. To give you a detailed introduction, we'll discuss what you can generally expect from a Petco store, incorporating the limited specific feedback available for this San Antonio location.

The environment of a Petco store is typically designed to be welcoming to both pet owners and their animals (where allowed). You can generally expect a large retail space organized into different sections based on the type of pet. There are usually dedicated areas for dog and cat food and supplies, as well as sections for small animals, birds, reptiles, and fish. These areas are often equipped with the necessary habitats and accessories for these animals, and sometimes the animals themselves are available for purchase or adoption through partnerships with local shelters.

In terms of services, Petco commonly offers a variety to cater to pet needs. Based on the provided reviews, grooming is one of the services available at this San Antonio location. One customer shared a negative experience regarding the customer service during a grooming appointment, mentioning a lack of warmth and an incident when their dog was released prematurely. However, another customer had a positive experience with a groomer named Sharon, highlighting her calm demeanor and clear communication, which made their nervous dog's grooming experience pleasant. This suggests that the quality of grooming services can vary depending on the individual groomer.

Beyond grooming, Petco stores often provide other services such as:

  • Pet Food and Supplies: A wide selection of food from various brands, catering to different dietary needs and preferences, as well as toys, bedding, leashes, collars, and other essential supplies.
  • Live Animals: Depending on the store, you might find fish, small animals like hamsters and guinea pigs, reptiles, and birds available for purchase.
  • Adoption Events: Many Petco locations partner with local animal shelters and rescue organizations to host adoption events, helping pets find loving homes.
  • Veterinary Services: Some Petco stores have in-house veterinary clinics or partnerships with local vets to offer basic pet healthcare services.
  • Training Classes: Dog training classes, ranging from basic obedience to more advanced levels, are often available.
  • Self-Service Dog Wash: A convenient option for pet owners to wash their dogs without the mess at home.

Features of a Petco store generally include their wide product selection and the convenience of accessing multiple pet-related needs under one roof. They often carry popular brands and may have exclusive product lines. The presence of services like grooming and veterinary care adds to their appeal as a comprehensive pet care provider. The opportunity to adopt a pet through their partnerships is also a significant feature for those looking to welcome a new animal into their family.

Regarding promotional information, Petco frequently offers various deals and discounts. These can include:

  • Weekly ads featuring discounted products.
  • Loyalty programs that reward repeat purchases.
  • Special offers on specific brands or types of products.
  • Discounts on services like grooming or training.

To find out about the current promotions at the Petco located at 3143 SE Military Dr #115, San Antonio, TX 78223, you would typically need to check their website, local flyers, or inquire in-store. You can also contact them directly at the provided phone number, (210) 337-9185 or +1 210-337-9185, for specific inquiries about services, product availability, or current promotions.

Based on the customer reviews provided, it's important to note that experiences can vary, particularly with service-oriented offerings like grooming. While one customer reported a negative interaction, another had a positive experience with a different groomer. This highlights the importance of individual staff members in delivering quality service. For local users considering Petco for grooming, it might be beneficial to inquire about specific groomers and their experience.

In summary, the Petco at 3143 SE Military Dr #115 in San Antonio, TX, as a "Pet Store Near Me," likely offers a convenient location to purchase a wide array of pet food and supplies. They also provide services such as grooming, where customer experiences can differ. For San Antonio residents, this Petco represents a readily accessible option for many of their pet care needs. To get the most accurate and up-to-date information about their specific offerings and promotions, visiting the store or contacting them directly is recommended.

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Petco Location

3143 SE Military Dr #115, San Antonio, TX 78223, USA

Reviews

Took my rescue dog, Penny, to get groomed for the first time. I told AMANDA that she was nervous. From the start Amanda’s customer service skills were lacking. Not a hello, not a smile, and barely eye contact. It appeared that she didn’t want to be there or she just didn’t want to work with an anxious dog. She wasn’t able to do all services we wanted but that’s understandable. When we picked up Penny, Amanda brought her out and before I could get a good grip on the leash, she released Penny. Penny is a 70lb chocolate lab and was ready to make an exit. When I looked at Amanda she knew she shouldn’t have let go so soon and said “She doesn’t want me to touch her.” Ummm… were you touching her? No, you had her by the leash! That was a sorry excuse, just like her sorry attitude. I feel bad for Penny, as her first grooming experience was unpleasant because of Amanda.

Apr 27, 2025 · Valerie Enriquez

I was a little nervous taking my floof to a professional and so was he but our groomer Sharon was amazing with him. She was very calm and explained everything and he did great! Thank you Sharon!

Jan 26, 2025 · Elsa Bonson

Went to Petco to buy Wondercide flea and tick spray for my dogs. Come to find that they don’t carry it! Was upset since I wasted my time. But what was also disappointing was that the shelves were partially empty, I regret not taking pic of the dirty, empty and un maintained shelves! So I get in line to find 10 others with only one cashier! No one came to help out the young guy. The ladies at the register were holding up the lines asking 100 questions with no regard for the other 10 people in line!! Where’s the extra help! Where’s the manager to help out the customers in line? Get your act together, you’re the only Petco on the Southside! I bet the Northside locations are more clean, organized and better equipped.

Feb 02, 2025 · Tricia F

Dwayne provided a horrible experience. It might help to provide some classes on customer service skills or maybe warehouse placement/stocker. He threw water all over the floor, getting the fish, and was rude. I asked if he was having a bad day, and his answer was no. Throwing a fit in front of customers is unacceptable. Please have a chat with him on clear expectations and solutions .

May 12, 2025 · Aye Are Tee

DAISY is AMAZING!!!! I had the pleasure of being assisted by Daisy while choosing a first-time pet for my son, and I couldn’t have asked for a better experience. She was incredibly knowledgeable, patient, and genuinely passionate about helping us find the perfect pet. Daisy took the time to educate us on different options, ensuring we understood the responsibilities and care required. Her friendly and professional approach made the entire process enjoyable and stress-free. Thanks to her guidance, I left feeling confident and excited about our new bearded dragon. I highly recommend seeking her expertise—she truly goes above and beyond! Thank you so much Daisy!!!!

Feb 02, 2025 · Angelica Mack

Pet Store Near Me