4.0
Very nice store, and it seems they care a lot about the animals there. Some fish were out of stock due to changes in the city water, and this store was responsible enough to wait until conditions became more stable before getting more. Hamsters and birds are in pretty small cages, and I always wish they could do better about that. They were clean and well-fed, though. There's a good selection of products here, and the cashier was friendly.
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Overview
- (701) 223-3686
- stores.petco.com
Hours
Pet Store Near Me
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Welcome to Petco
Welcome to the Petco located at 525 S 5th St in Bismarck, North Dakota. As the only Petco in the area and a part of the 'Pet Store Near Me' category, this store appears to be a focal point for local pet owners. Customer reviews highlight several aspects of this establishment.
The store is generally described as "very nice" and clean, with clean bathrooms also being noted. A significant positive aspect mentioned by customers is the apparent care the staff has for the animals. One reviewer pointed out a specific instance where the store responsibly chose to delay restocking fish due to changes in the city water conditions, prioritizing the health and well-being of the aquatic life. This suggests a commendable level of responsibility and care for their animals.
While the animals are noted to be clean and well-fed, one customer did express a wish for larger enclosures for hamsters and birds, observing that their cages appeared "pretty small." This is an area where some customers feel improvement could be made, even though the basic needs of the animals seem to be met.
On the product front, Petco in Bismarck offers a "good selection" of items for various pets. Additionally, customers have mentioned the presence of "very cool clearance items," which could be appealing for budget-conscious shoppers.
The staff at this Petco location is consistently praised for their friendliness. One reviewer specifically recommended seeking assistance from an employee named Kayla, noting that she "keeps the critters clean and well taken care of" and "goes above and beyond to help find the best pet and care with great discounts." This personal recommendation suggests that certain staff members are particularly dedicated to providing excellent customer service and animal care.
For pet owners in the Bismarck, ND area, the Petco at 525 S 5th St offers a clean store environment, a good selection of products, and staff who are generally perceived as caring and friendly, with special mentions for employees like Kayla who provide exceptional service and care. You can contact them at (701) 223-3686 or +1 701-223-3686 for any inquiries.
Petco Details
Service options
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Location
525 S 5th St, Bismarck, ND 58504, USA
Reviews
Very nice store, and it seems they care a lot about the animals there. Some fish were out of stock due to changes in the city water, and this store was responsible enough to wait until conditions became more stable before getting more. Hamsters and birds are in pretty small cages, and I always wish they could do better about that. They were clean and well-fed, though. There's a good selection of products here, and the cashier was friendly.
Nov 03, 2024 · clinicalia (Gale)Only Petco in this area, Kayla keeps the critters clean and well taken care of, she goes above and beyond to help find best pet and care with great discounts. Make sure you go to her for any help and you'll have a great experience. Bathrooms are clean, and the store is clean. Very cool clearance items.
Feb 01, 2025 · R RGreat service. Wish the parking lot was a bit better lit. They didn't look like they were open when we pulled up at 8 pm. Maybe need an open sign or better lighting. Otherwise great place with lots of items for our pups
Feb 02, 2025 · Shannon KoppWe went to look at the fish and was sorely disappointed. They have a decent selection but they take no pride in the appearance of their tanks. Most, if not all of the aquariums are in real need of cleaning. The managers should take more pride in their store.
Jul 13, 2023 · ChrisHad to return whole purchase after asking cashier not to put my purchase on their rewards account. Cashier gave me attitude telling me how quote "stupid my work policy is and inconvienent" all while lying to me and still putting it under their account. I asked for receipt they crumpled it up and threw it on the checkout. Incredibly rude . This is 3rd time out of 3 trips I caught them putting my purchases on their account to boost their loyalty metrics. Customers should suffer cause your employees are being forced to make people enter their phone numbers
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