4.0

I think people have been quiet long enough about literally having no employees ever available to help let alone take care of the animals, all of the sad dead fish that get left neglected in their tanks, the overcrowding of fish, the tiny enclosures for every other invertebrate and critter, and the terrible personalities of some of the customer service Representatives that are rude. At this specific Branch today a person treated me with such disregard and rudeness that I am disappointed that I had to go to such length to be even nicer to keep the situation calm. Just for asking a question about a price tag. I get it you can't hear me don't scream in my face and also customers should be able to ask a question without dealing with your personal crap thank you never shopping there again and I've been going for years but that's the last straw

Clan Of Kiriyaka
  • Overview
  • (505) 797-1910
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

For pet parents across New Mexico, navigating the diverse needs of their furry, scaly, or feathered companions can be a journey. Petco, with its prominent location on San Mateo Blvd NE in Albuquerque, stands as a well-known resource aiming to be a one-stop shop for everything from daily essentials to specialized services. This establishment strives to offer a broad spectrum of products and care options designed to support the well-being and happiness of pets throughout our community.

Petco has long been a recognizable name for pet owners, providing a convenient retail experience that extends beyond just shelves filled with products. At the San Mateo Blvd NE location, the intent is to provide a comprehensive approach to pet care, encompassing not only a vast selection of supplies but also crucial services like grooming, training, and often accessible veterinary care through partner clinics. Whether you're a seasoned pet parent looking for specific nutritional solutions, a new owner seeking guidance on pet care, or simply in need of a new toy for your playful pup, Petco aims to meet these demands. While customer experiences can vary, as with any large retailer, the store endeavors to serve as a reliable point of access for pet necessities and support right here in the Land of Enchantment, helping to foster the bond between pets and their human families.

The Petco store is conveniently located at 6300 San Mateo Blvd NE B, Albuquerque, NM 87109, USA. This highly accessible location places it within a vibrant commercial hub in the Northeast Heights of Albuquerque, making it a straightforward destination for residents from various parts of the city. San Mateo Boulevard is a major north-south thoroughfare, ensuring easy access whether you're coming from the northern suburbs, central Albuquerque, or even east from the foothills. The store is typically situated within a larger shopping center or plaza, which generally provides ample parking. This convenience is particularly beneficial when you're stocking up on bulky pet food, bringing a large pet for grooming, or simply making a quick stop. Its position in a bustling commercial area ensures it's easily integrated into daily errands for many New Mexico pet owners.

Petco on San Mateo Blvd NE offers a wide array of services designed to address the diverse needs of pets and their owners. Beyond the extensive retail selection, these services aim to provide holistic support for pet well-being:

  • Full-Service Grooming: Petco provides professional grooming services for both dogs and cats. This typically includes various packages that might feature baths, haircuts, blow-drys, ear cleaning, nail trims, and specialized treatments. Customers can expect options for different coat types and breed-specific grooming needs.
  • Self-Serve Dog Wash: For pet parents who prefer to bathe their dogs themselves but want to avoid the mess at home, Petco offers self-wash stations. These stations typically include elevated tubs, shampoo, conditioner, towels, and blow dryers, making bath time convenient and less strenuous.
  • Dog and Puppy Training Classes: Petco offers a range of training classes, from puppy socialization and basic obedience to more advanced training. These classes are often led by certified trainers who use positive reinforcement methods, covering essential cues, leash manners, and addressing common behavioral challenges. Both group and private training sessions may be available.
  • Veterinary Services (Vetco Clinic/Total Care): Petco frequently hosts Vetco Vaccination Clinics, providing convenient access to essential preventive care such as vaccinations, microchipping, and parasite prevention. Some locations may also feature Vetco Total Care Animal Hospitals, offering more comprehensive veterinary services including sick visits, diagnostics, and routine health checks.
  • Aquatics Department: The store features an extensive aquatics section, offering a wide selection of freshwater and saltwater fish, as well as tanks, filters, decor, and all the necessary supplies for setting up and maintaining an aquarium.
  • Small Animal and Reptile Habitats/Supplies: Beyond dogs and cats, Petco caters to owners of small animals (like hamsters, guinea pigs, rabbits) and reptiles (like bearded dragons, as mentioned by a customer). They provide a variety of appropriate habitats, food, bedding, and accessories tailored to these specific pet types.
  • Adoption Events: Petco partners with local animal shelters and rescue organizations to host adoption events, providing a platform for homeless pets to find their forever homes and encouraging pet adoption within the community.

Petco’s presence on San Mateo Blvd NE offers several features and highlights that aim to make it a valuable resource for Albuquerque pet owners:

  • Comprehensive Inventory: The store boasts a vast selection of pet food, treats, toys, bedding, and health products for a wide variety of animals, from premium dog food brands to specialized reptile lighting and birdseed. This extensive inventory means customers can often find everything they need in one visit.
  • Knowledgeable Staff (Customer-Specific): While staffing levels and individual experiences can vary, as highlighted in one review, positive interactions with knowledgeable employees, such as Gavin and Lisa who assisted with bearded dragon supplies and care, are a significant highlight for customers. These team members provide valuable advice and personalized assistance.
  • Emphasis on Animal Care Education: Staff members, particularly in specialized departments like aquatics or reptiles, are often equipped to provide detailed care instructions and answer questions, helping new and experienced pet owners alike ensure proper care for their animals.
  • Convenience of Co-located Services: The ability to purchase supplies, get a pet groomed, and potentially access veterinary care or training classes all at the same location offers immense convenience for busy New Mexico pet parents.
  • Pals Rewards Program: This loyalty program offers various benefits, including earning points on purchases, members-only pricing, and personalized offers, making it appealing for frequent shoppers to save money over time.
  • Accessible Location: Its spot on San Mateo Blvd NE, a major arterial road, ensures easy access from various parts of Albuquerque, complemented by ample parking in the surrounding retail complex.
  • Commitment to Animal Welfare (Broader Company Initiatives): Petco as a company has commitments to animal welfare, including their "Think Adoption First" philosophy and efforts to improve animal living conditions within their stores, though specific local execution can sometimes be a point of customer feedback.

Petco frequently provides various promotions and special offers, both at its San Mateo Blvd NE location and through its online platforms, designed to benefit New Mexico pet owners:

  • Pals Rewards Program: The core loyalty program allows members to earn points on every purchase, which can be redeemed for discounts on future shopping trips. Members also often receive exclusive discounts and personalized coupons.
  • New Customer Discounts: Petco frequently offers incentives for new online customers, such as a percentage off their first order or a dollar amount discount when reaching a certain spending threshold, encouraging trial of their products and services.
  • Repeat Delivery Savings: Signing up for Petco's "Repeat Delivery" service for recurring orders of pet food and supplies can lead to substantial savings, often including a significant discount on the first subscription order and ongoing discounts on subsequent deliveries, along with free shipping.
  • Weekly Sales and Ad Circulars: The store regularly features weekly sales and promotional pricing on a wide range of products, including specific brands of pet food, treats, toys, and accessories. These can be found in-store flyers and on their website.
  • Grooming Promotions: Look out for occasional discounts or special offers on grooming services, which might include reduced prices for full-service grooms or add-on treatments.
  • Vet Service Promotions: Vetco Vaccination Clinics often have competitive pricing for essential vaccinations, and sometimes promotional packages for preventative care. Any Vetco Total Care Animal Hospitals might also offer new client specials.
  • Seasonal Sales Events: Throughout the year, Petco holds various seasonal sales events (e.g., holiday sales, back-to-school for pets) where customers can find significant markdowns on a wide array of products.

For the most current and specific promotions available at the San Mateo Blvd NE store, it is always best to check the official Petco website or inquire with staff during your visit.

For New Mexico residents seeking to connect with the Petco store on San Mateo Blvd NE, here is the essential contact information:

  • Address: 6300 San Mateo Blvd NE B, Albuquerque, NM 87109, USA
  • Phone: (505) 797-1910
  • Mobile Phone: +1 505-797-1910

It is recommended to call ahead for specific service appointments, such as grooming or training, to check availability and book a slot. Store hours can vary, so consulting the Petco website or calling the store directly before your visit is always a good practice.

Petco on San Mateo Blvd NE serves as a suitable and convenient resource for locals in Albuquerque, New Mexico. While the customer experience can sometimes be inconsistent, particularly concerning staffing levels and specific animal care as highlighted in some reviews, the store's overarching value lies in its comprehensive offering. For many New Mexican pet parents, the ability to access a vast inventory of pet supplies, combined with integrated services like professional grooming, dog training, and accessible vet clinics (Vetco), all in one convenient location, streamlines pet care management. The presence of knowledgeable staff members, like Gavin and Lisa who provided excellent guidance for reptile owners, underscores the potential for positive and helpful interactions. Despite challenges that can arise in large retail environments, Petco strives to meet a wide range of pet needs, making it a generally reliable and essential destination for supporting the health and happiness of the diverse animal companions in our vibrant Land of Enchantment.

Petco Photos

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Petco Location

6300 San Mateo Blvd NE B, Albuquerque, NM 87109, USA

Reviews

I think people have been quiet long enough about literally having no employees ever available to help let alone take care of the animals, all of the sad dead fish that get left neglected in their tanks, the overcrowding of fish, the tiny enclosures for every other invertebrate and critter, and the terrible personalities of some of the customer service Representatives that are rude. At this specific Branch today a person treated me with such disregard and rudeness that I am disappointed that I had to go to such length to be even nicer to keep the situation calm. Just for asking a question about a price tag. I get it you can't hear me don't scream in my face and also customers should be able to ask a question without dealing with your personal crap thank you never shopping there again and I've been going for years but that's the last straw

Jun 15, 2025 · Clan Of Kiriyaka

We recently got a Bearded Dragon and are absolutely in love with her. Gavin was very knowledgeable and helped us get everything we would need as well as informing us about care and other important things. Him and Lisa made sure we got the best deal and great experience. We came back to upgrade her tank and they remembered us an our bearded dragon we just adopted which was very nice. We had a few questions and Gavin answered all of them. We had a great experience!

Feb 26, 2025 · rhianna D

We go here often for cat food and reptile food. We most recently went in and Lisa helped me and my kids pick a baby bearded dragon. She went above and beyond I would give her a hundred stars if I could! Super sweet, made the experience fun and easy. Could not thank her enough for all she educated us on, and the time she took to make this experience amazing. We love our new beardie, Thank you Lisa!

Mar 04, 2025 · Caitlin Armijo

We had a great shopping experience thanks to Lisa. She was able to give us great feedback on how to take care of our new turtles. She was very helpful. She deserves a raise.

Mar 23, 2025 · Yaquelyne Chacon

Kevin was very helpful and provided a lot of information when I got my pet. He was very professional and easy to talk to. He answered all of the questions I had.

Apr 17, 2025 · Adrienne S

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