Petco

Looking for a "Pet Store Near Me" in Colorado Springs? Petco, located at 5020 N Nevada Ave #100, is a national chain offering a variety of pet supplies and services. However, recent customer reviews indicate mixed experiences at this specific location.

While Petco generally offers a wide range of pet products and services, including grooming, it's important for local users to be aware of both positive and negative feedback regarding this store.

Positive Feedback:

• Positive Grooming Experience: One customer expressed great satisfaction with the grooming services received at this Petco location, particularly highlighting their willingness and ability to groom their dogs beautifully, in contrast to another store. This positive experience led to the customer becoming a long-term patron.

Negative Feedback and Concerns:

• Allegations of Discriminatory Behavior: A concerning review details an allegedly discriminatory experience with the store manager, Corrine. This customer, visiting from out of state with their conures securely contained according to policy, reports being rudely asked to leave without a valid explanation or presentation of the supposed store policy prohibiting their birds.
• Inconsistent Policy Enforcement: The customer who reported the discriminatory behavior mentioned that other employees had no issue with their birds being in the store, suggesting a potential inconsistency in policy understanding or enforcement by the manager.
• Poor Customer Service by Management: The interaction with the manager is described as hostile, embarrassing, and deeply disappointing, leading the customers to leave and shop at a competitor instead. The review calls for an investigation into the manager's behavior.

Important Note: The information provided here is based on recent customer reviews and may not represent the entirety of experiences at this location. While one customer had a positive grooming experience, a serious allegation of discriminatory behavior by the store manager has also been reported. Local users are encouraged to consider this feedback alongside any other information they may gather when making decisions about where to shop for their pets. It may be beneficial to contact the store directly with any specific questions or concerns.

Contact Information:

• Phone: (719) 266-1224
• Mobile: +1 719-266-1224
• Address: 5020 N Nevada Ave #100, Colorado Springs, CO 80918, USA

Local pet owners in Colorado Springs should consider both the positive grooming feedback and the serious allegations of poor and discriminatory management practices when deciding whether to patronize this Petco location.