Petco

I’ve always shopped here since living on the West side of O’ahu. The associates are always friendly and willing to lend a helping hand. Although it’s pricey, I’ve always priced match with the online Petco prices, so if you didn’t know that, you should try it. It’s a hit or miss, but it doesn’t hurt to look it up as you shop. Other than that, best place for an in and out.

Took my dog for a bath today. Was told there would be a wait and they would call me when the tubs were free. We waited outside for over an hour, went inside once, made eye contact with the staff several times through the windows. Finally checked the tubs myself and they were free! Told the staff and got lame excuses. Very poor service and no care that they made my dog wait for so long!

Good location for West Oahu. Price is a bit high. Store is relatively small. Staff is very helpful.

The Staff at All the Petco’s I have Shopped at are Very Kind & Take Their Time in Helping Me Find What I Need for My Fur Babies. MAHALO To: Beretania, Kaneohe, Kapolei, Koko Marina & Waikele Petco Locations

This Petco is pretty small and as such they can't carry as many products as the larger stores. I went to this location because it is the closest to my home. We needed to switch our dog from puppy food to adult dog food since she just turned a year old last month and her puppy food is nearly gone. Since she is a small dog we wanted to get the medium size bag of food instead of the large bag that lasted us over 7 months. When I went to the Orijen Dog Food display there was only the smallest size and the largest size. I was told they do not stock the medium size due to space limitations and that I should go to the Pearl City location if I wanted the medium size. I ended up getting the large bag to save me a trip since it was almost closing time for them. I bought the one and only 25-lb. bag of Orijen Regional Red they had left. It came with a free bag of dog treats. (I got the Acana Brand Lam and Apple) Despite the smaller inventory this store does have a little bit of what the larger stores carry. I like Petco because they have upped their standards and no longer sell pet foods that are below par. Orijen is probably one of the best brands out there if you want to feed your dog grain-free kibble but do not want to go full on raw food. We had our dog on raw food but my mom said it was too inconvenient and she also worried about power outages and how the 30 lbs. of frozen meat for Bella might spoil if we had a big storm that cut power for days. So we did end up compromising with the grain-free food and Bella seems to like it well enough even if it isn't the raw foods she loves. Overall, this location is OK if you want the smallest or largest size dog food and you feed your dog Orijen. (Update on this review.) Bella got very sick on the Orijen Regional Red dog food. Reading the reviews several people said the new and improved higher protein formula made their dogs vomit which is exactly what happened to Bella. She is still not well today so I returned the bag of dog food and was refunded the $119 and change I paid without a problem. I bought the Acana brand Lamb and Apple flavor but Bella's stomach is still upset and she won't even eat her all meat treats. A man in line said his dogs love Orijen but he feeds them the Original formula in the blue bag. So the puppy formula is OK and the Original formula seems to also be OK. But steer clear of the Regional Red unless your dogs already eat that flavor and are fine with it. The sales staff was very helpful the night I went in to purchase the Orijen. The same cashier that rang me up that night refunded the Orijen and rang up the Acana Dog Food today. She even let me keep the free treats since Bella didn't get sick from the Acana treats. That was really nice, I thought.